Hello Amazon community support. I’m writing as 3 of my 20 Vine reviews just inexplicably disappeared. This is frustrating as they had gone through the moderation process and had been showing on my listing for some

time. Is this a glitch that will correct? Will I be refunded the fulfilment fees I paid to Amazon to send out these free units as part of your programme? Very disappointing and undermines trust in the Amazon system.

I've been selling on Amazon for a while. I rely on a large portion of my business to come through Amazon sales. I have over 500 items stored in FBA. I recently became VAT registered so I updated this information on Amazon. The day after, my account has been suspended due to the address being different. I have since updated this as my business address is different to my residential address. Amazon support also informed me that the company name has to match exactly including "Ltd." So I have added Ltd. to my business name on Amazon.

The submission page then says there could be up to 10 days wait for verification! This cannot be correct? It cannot take 10 days to see that my address and company name is correct. My business will be out of Amazon sales for potentially 10 days! This seems ridiculous. I have no other issues with my account, I just simply had to update my address and business name to add "Ltd" at the end, which does seem a bit silly as the name is identical apart from adding Ltd at the end.

It can't possibly take this long to sort out a simple address/name change?

Hello,

I need help with a UK VAT Establishment verification that has been open since 20 August 2026.

Our company is UK-established. Our business information and UK director have already been successfully verified, and there are no VAT/GST registration numbers on our Seller Central account because we are not VAT registered.

However, Amazon still treats our account as Non-Established and has been collecting VAT from every UK order since 21 August.

The specialist case remains under review with no clear explanation of what is still outstanding.

Could an Amazon moderator please review this case or escalate it to the UK VAT Establishment / Tax verification team?

Thank you.

Dear Amazon Seller Support Team,

I’m posting here because I’ve exhausted the standard support channels and need help from a Community Manager to escalate an advertising spend limit issue.

Our situation:

Our advertising account has been capped at £10/day for over two weeks.

This allows for only around 10 clicks per day, which is effectively no meaningful advertising exposure.

We have FBA inventory sitting in Amazon fulfilment centres, accruing storage fees, and we cannot generate sales velocity to launch and rank our products.

Our account record:

We have made 9 consecutive on-time advertising payments, including a £150 invoice paid today.

No late payments, no failed payments, no outstanding advertising invoices or unpaid orders.

The credit card linked to our advertising account is verified and has sufficient available balance.

Our seller account balance is also sufficient to cover all advertising costs.

Account Health is clean: no performance notifications, policy violations, or compliance issues.

European KYC verification is fully completed.

What we’ve tried:

We contacted Amazon Advertising Support and were told the limit is a standard feature and cannot be manually adjusted.

We have already waited more than two weeks for an automatic increase, but nothing has changed.

We opened a case and received only a standard and auto response. The 10￡budget cap still exist

What we’re asking for:

We are not asking Amazon to bypass its risk controls. We are asking for a manual review based on our strong payment history and clean account record. If the frontline team cannot adjust this, please escalate this case to the internal team responsible for advertising spend limits.

Could a Community Manager please help escalate this?

@Seller_khUF6HPR2AHxu @Seller_8hQgfj6OVZYse @Seller_PIHyltK09pbl3 @Seller_t9kvdr2yixQej @Seller_4GjtS9k0cnHHv @Seller_QTT5oP45IFvQZ @Seller_seuhA2HFFSUGv @Seller_gAhPNiLrkfTcr @Seller_dnxnrsZIeTNo3 @Seller_khUF6HPR2AHxu

Thank you for your time and assistance.

When I started on here, you could pretty much list anything you wanted (within reason). The biggest problem back then was the lazy seller who did the minimum amount of work to put up the listings.

Then Scamazon started asking for information about where we were getting the products, and you could not get a listing done without giving them a supplier. They were just stealing information from sellers for their own ends (something Amazon are brilliant at).

Christmases were incredibly busy (and profitable). Until they weren't. The year they introduced PPC was a disaster. I spent everything on stock for the busy period, only it didn't come. I was left with thousands of pounds of stock, rent, business rates... bla bla bla.

Next was the cut-out the middle man stage where the suppliers stopped supplying us because they were selling directly on Amazon. All these companies who we had bought from and made successful just screwed us over.

Anyway, the changes keep coming, none of them good for sellers, always good for Amazon.

I'm utterly sick of it. Sick of all the Amazon supported scammers, sick of waiting 3 weeks to get paid, sick of all the stress.

I wish all you good, honest, hardworking seller all the best, but I'm not giving this dishonest, morally bankrupt company another penny, or a second of my time.

Goodbye!

:-)