Hello. I've got pending orders that have been 'pending' for 10/11 months. How do i cancel these and have the stock returned to my FBA inventory ?

We have an account review since 10/03/2026. We uploaded every document that we were requested in the process, however Amazon is still reviewing our account and paused our disbursments since 10/03/2026 (2 months).

The review process is very slow and now we are in the stage to have from the review team about a clarification every week.

We reply on the request and then wait for the review process to complete the review and then another clarification comes after a week and so on.

We are selling on Amazon for the last 15 years and this is the first time that we are facing this

Amazon help support can not help us even though we called many times.

We do not know what we can do other than temporarily close down our stores for the first time since our begining.

I recently updated my information on my UK Seller Account, and I understand that the verification process typically takes 24 hours to 10 business days. However, it has now been over 10 working days, and my account status still shows as "pending verification."

I’m concerned this may lead to account deactivation, even though I’ve submitted all required information.

Has anyone experienced similar delays?

Is there anything I can do to escalate this case or provide additional documentation to speed things up?

I appreciate any advice or help from the community or Amazon support.

Thank you in advance!

Hello guys, I'm experiencing ongoing issues with my Valid Tracking Rate (VTR) system where 10 orders have been incorrectly marked as "not valid tracking number" despite having valid tracking details and courier information, with all orders delivered on time. My Valid Tracking Rate for non-exempted shipments has dropped to 75.61% and continues to decline daily. I already contact Amazon Customer Support via live chat and every single time they told me "Greetings,

Thank you for your continued patience. We are currently researching your issue in partnership with the responsible team and will provide an update as soon as any additional information becomes available." So here is all of my orders which marked as invalid:

Order ID's: 205-2487204-2529949 , 204-7456459-1178714 , 204-0574114-4828306 , 203-9370640-7954717 , 206-1094146-8854728 , 206-6227676-2421960 , 206-3699633-2193967 , 205-7952473-8489162 , 202-6923437-5982738 , 026-4829270-9702718

Every single day have new one and the old ones didn't removed. Can you reviewed and help me please:

@Seller_XUNeUuvrQDpgP @Seller_DNQGSsdC7DccM @Seller_z3k8APxGfbQEK , @Seller_TSXM2A5nxWSuH , @Seller_gAhPNiLrkfTcr @Seller_Rv3kmJHEUMGJH @Seller_Huz6FT08OxHAR , @Seller_hnDMgUKxMh1V4 @Seller_iTgjdgiRqiPsn @Seller_fgtTzyHQfOM1x @Seller_mIRnuhdx7l5sN @Seller_pcsb5w54JugEA @Seller_5WsK3rrVFyBk9 @Seller_VJ4XoAkjDpjPH

Hello,

I wanted to raise this here in case Amazon staff could kindly look into it.

My recent FBA shipment shows as delivered to the warehouse almost 10 days ago, but the units are still not checked in and available for sale.

Is there any reason for such a long delay at the warehouse? Normally it takes only a few days. This is affecting our sales and inventory planning, so I’d really appreciate if someone from Amazon could confirm what’s happening.

Thank you in advance for your support.