Hi, it’s been nearly 2 years since Amazon deactivated my account due to a policy violation and I’m still appealing! I have once again just sent the original invoice and my bank statement showing the transaction. They are now saying We cannot accept this invoice because:

-- It was issued more than 365 days before 10/05/2024.

Which it was as the date I bought the items in question was march 2023. But I can’t do anything about that as that’s when it was bought!

They are saying:

Send the following information for the specified items:

Provide supplier invoices or receipts from the past 365 days and before 10/05/2024 for the specified ASINs

That is physically impossible as before 10th may 2024 is more than 365 days ago! I feel like I’ve spent 2 years speaking to a robot rather than an actual person reviewing my case

For a few days now I have not received the verification code to my mobile (basic mobile not smart phone) by text or call.

I do receive to my 2nd choice - my wife's smart phone.

I 've check my account details & they are ok. I've not changed any recently. I've no problems with other 2 step log ons.

Ay ideas?

I am new to Amazon Seller Central. My account has been deactivated for over two months. Amazon states that I have violated business solution agreement. I have submitted the invoice I bought the only two items in may 2025.

I have completed video verification as they also did not believe I live in the UK.

i have submitted all the document they required. However, I have not been successful in getting the account activated. I am happy for any constructive criticism, advice etc as I am desperate to start selling again

How can i stop the weekly 1, 2 & 3 star no comment reviews, without doubt it is competitors, been going on for a year, i have reported and nothing gets done about it.

the main competitor does not get these reviews, my product has a deeper needle count and we have just won the asda sponsored mums & babys awards, so i know our product is great.

how can i stop this.

Angry Clive

I have a product that is one of my top products all the sudden lose the featured offer. We manufacture this product ourselves and do not distribute it to any wholesalers. Of corse there is replicas but we have been number one on amazon for 10 years with this item. Amazon have resolved this issue but its happened twice in the last 2 weeks resulting in 7 days lost sales overall which is a lot of revenue.

Has anyone got any advice how can stop this. i already have a min and max price on the listing. I have the price cheaper than other sites so a little unsure what to do next.