Have only recently been moved onto the DD+7 policy but was expecting to be able to disperse my first 3 payments today but still zero funds available.

1) first order was on 5 May, delivered 8 May, expected disbursement 15 May

2) second & third orders were on 6 May, delivered 8 May, expected disbursement 15 May

Is there any obvious reason for the payments not to be showing as available for disbursement for today?

My DD+7 Policy never kicked in and yesterday I received an email from 'The Amazon Services Team' (donotreply@amazon.com') saying that due to a technical error my migration never went through and was now due to happen in August - but if I wished to defer it until January I could - by clicking to fill in a form with my preferred migration date, which I did - they needed my Merchant Token ID to complete this - has anyone else had this - I'm really worried now that it's a scam and I've just given them my Amazon Merchant Token ID?

Hi everyone,

Does anyone have experience with DD+7 on untracked items? We mostly use Amazon Buy Shipping for 1st and 2nd Class. It says 'estimated delivery date + 7 days'. So for 2nd class would this be roughly a 2 week wait for money to go into available funds or possibly a bit longer?

The only reason I'm asking is I've read some people have waited a number of weeks for it to be available. We're good for around 4 weeks wait before cashflow becomes a problem.

Cheers, Dan

### 🚨 THIS ACTUALLY HAPPENED TO ME: 15+ Amazon Reviews Disappeared Overnight — Years of Review History Gone

This is **not a theoretical question, warning or blog post**. This has actually happened to my Amazon UK account.

I woke up to find that **around 15 genuine customer reviews had disappeared from one of my established listings overnight**.

I then checked my other listings and discovered something even more concerning — **the same issue had happened across multiple ASINs**.

These are not new listings. In the jewellery and engagement-ring category, building this level of genuine review history takes **years**.

Years of customer orders.

Years of customer feedback.

Years of building trust.

And suddenly, **that review history was no longer showing.**

I contacted Amazon Seller Support, but the explanations I received have not been consistent.

For one ASIN, Amazon told me the reviews were not being shared because the variation included **diamond carat weight**, which they considered a substantive product difference.

But another affected ASIN varies only by **ring size and metal colour**, without carat-weight variation, and the reviews disappeared there as well.

Amazon then told me:

> “Metal type is not a cosmetic colour difference.”

They explained that White Gold, Yellow Gold and Rose Gold are different materials and therefore considered core product differences.

But here is where I am struggling to understand what is happening.

I checked other sellers and found comparable jewellery listings where **Colour is being used as a variation**, with different metal/colour options within the same listing.

One example is **ASIN B0GXTKY5ZG**, and there are several others.

Amazon previously even escalated our case to a specialist team because the earlier explanation did not account for all of the affected ASINs.

### My main concern

**If this can happen to one seller overnight, after years of building genuine reviews, it could potentially happen to any seller.**

I am sharing this because I genuinely want to know:

**Has this happened to anyone else recently?**

Have you opened your account and suddenly found that **years of reviews have disappeared from established ASINs?**

If you sell jewellery and use **Colour variations**, are your reviews still being shared normally?

This is a real experience from my account, and I would genuinely appreciate other sellers sharing what they are seeing.

**I am not posting this as a complaint for the sake of complaining. I want to understand whether this is happening across Amazon or whether something specific has happened to our catalogue.**

I've been selling on Amazon for a while. I rely on a large portion of my business to come through Amazon sales. I have over 500 items stored in FBA. I recently became VAT registered so I updated this information on Amazon. The day after, my account has been suspended due to the address being different. I have since updated this as my business address is different to my residential address. Amazon support also informed me that the company name has to match exactly including "Ltd." So I have added Ltd. to my business name on Amazon.

The submission page then says there could be up to 10 days wait for verification! This cannot be correct? It cannot take 10 days to see that my address and company name is correct. My business will be out of Amazon sales for potentially 10 days! This seems ridiculous. I have no other issues with my account, I just simply had to update my address and business name to add "Ltd" at the end, which does seem a bit silly as the name is identical apart from adding Ltd at the end.

It can't possibly take this long to sort out a simple address/name change?