A customer has left a great review for one of my products, obviously very satisfied with it, but... 3 stars. Obviously an honest mistake but it sits badly on the product page.

Amazon of course don't care at all. Contacting the customer is not allowed and they won't do it for you.

Is there any solution for this at all??

Again amazon have shown how pathetic they are, after 3 years they deactivated the account due to "ID verification" even though my details have not changed, even my identity believe or not! They asked for so much personal data, which I sent 3 seperate proofs, this wasnt sufficient enough, even though one was from the HMRC!!!! Im done with these globalist, corporate faceless entities.

[Moderator Edit: Removed inappropriate commentary]

I’m getting sales every day, but my available balance has been zero for the past 3–4 weeks.

Hello Everyone,

Im stuck in Amazon KYC process, im selling on this account as a brand from last 3 years, we're trademark and VAT registered. My business address has been updated which we updated in seller central, but now Amazon is not accepting documents for beneficiary owner, even beneficiary details are not changed and same, they asked for bank statement printed at bank branch signed and stamped, we provided and the account maintenance letter from bank signed and stamped, still they are not accepting and given us 40 days ultimatum to delete the account permanently. They are replying on emails after 3-4 days and even not telling us what properly they need. Any one pls help from Amazon

Dear all,

I'm selling on Amazon UK while residing in a foreign country , therefore I'm considered as NETP ( Non-Established Taxable Person )

I spent the first 3 months being charged VAT that I was not supposed to be charged with a total of £140.85

I opened a case on March 11th , and my case has not been resolved since. I've been 3 month getting the same reply " we are currently working on your concern with our team closely. "

All the needed documents were sent almost 3 months ago

Documents sent :

1) All Amazon invoices showing the charged VAT for October . November and December

2) HMRC's letter acknowledging that this VAT was not supposed to be charged in the first place.

3) my VAT certificate showing my principle place of business is NOT in the UK

4) Address proof (Utility bill ) proving that I reside in a different country and that my principle place of business in not in the UK

5) My National ID

Till now I have received ZERO help regarding this matter

I don't know what's hard in this case to be under investigation for 3 months now !!

refer to Case ID 12218731402

can someone from Amazon support team, please look into this and help. @Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_Udi0JNbTrsmUV @Seller_TSXM2A5nxWSuH @Seller_XUNeUuvrQDpgP