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    Results for "편집디자인프리랜서 탤ㄹㅔ PECKPARK 공무원아르바이트 주5일알바 페크박컨설팅 해외구매대행알바 함양군여자재택알바투잡"

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    Results for "편집디자인프리랜서 탤ㄹㅔ PECKPARK 공무원아르바이트 주5일알바 페크박컨설팅 해외구매대행알바 함양군여자재택알바투잡"

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    Seller_Bbj1BOZxro2AT
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    Approval for gl_wine stalled for over 5 weeks
    by Seller_Bbj1BOZxro2AT
    Amazon replied

    Hi,

    Anyone know the usual time it takes for approval in the gl_wine category, if there is a usual time?

    We've provided all the info, seem to have got past all the initial rejections by providing the information requested, but for the last 5 weeks we just get a holding email every 1 or 2 days saying "You will receive an update within 2-3 business days. We thank you for your patience.".

    Is this usual? Asked support for info and they just say they can't contact the approval team.

    Case ID: 12253189472

    Thanks!

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    Seller_u0Hc31ASdrIaz
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    Watch a PODCAST and receive £5 off PROMO CODE...
    by Seller_u0Hc31ASdrIaz
    Amazon replied

    Did you all receive this promo offer and watched the podcast, only to find nothing happened and it didn't work?

    They keep telling me I will get it though, but they need to fix a glitch first, which prevents it to work right now. That was 3 weeks ago!

    It's only £5 but hey. Plus I thought Amazon was better than ebay at this kind of thing. (I also never got a £5 off offer from ebay, but less surprise there as I no longer trust eBay).

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    URGENT HELP NEEDED - BANK VERIFICATION - 5 WEEKS AND COUNTING
    by Seller_XjXmCdElvBsBA
    Amazon replied

    UK Seller – Bank Account Verification Stuck for Nearly 5 Weeks / Disbursements Blocked

    I’m a UK seller and have been trying to get my business bank account verified since 21st July!. It has now been nearly 5 weeks, and I’m still no closer to getting this resolved.

    I have submitted and re-uploaded our company bank account documentation multiple times. The documentation meets Amazon’s stated requirements, and I have been given no indication that there is actually anything wrong with the bank account or the information provided.

    After repeatedly contacting Seller Support, I have now been told there is an ongoing technical issue preventing the verification team from being able to view/process the bank document, despite it having been uploaded successfully multiple times.

    Meanwhile, our disbursements remain completely blocked.

    Has anyone else experienced this issue, particularly where a technical problem on Amazon’s side has prevented bank verification from progressing? If so, how did you manage to get it escalated or resolved?

    We are a small business, and having our Amazon funds withheld for nearly five weeks is now causing extremely serious cash-flow issues. I feel like I’m stuck in a loop with Seller Support, with no clear route to reach the team capable of actually fixing the underlying issue.

    Any advice, escalation routes, or help from an Amazon moderator would be hugely appreciated.

    Thanks!

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    FBA Fulfilment Error Damaging Brand – 30+ Customers Receiving 1 Unit Instead of 5-Pack
    by Seller_fjjQ0NIuUcucf
    Amazon replied

    Hello,

    I am looking for assistance escalating an ongoing FBA issue that is significantly damaging our brand and customer experience.

    Case ID: 12625049072

    We sell a box set containing 5 box files per unit.

    The products were sent to Amazon correctly:

    Each FBA unit contains 5 box files.

    The outer packaging clearly states "Box of 5".

    The product weight matches a 5-pack.

    The dimensions match a 5-pack.

    The listing clearly describes a set of 5.

    Despite this, over the last two weeks approximately 30 customers have reported receiving only 1 box file instead of the full set of 5.

    The issue was initially dismissed, however customer complaints continue and we have therefore reopened the case.

    This is creating:

    Negative customer experiences

    Refunds and replacements

    Damage to our brand reputation

    Loss of confidence in our listings

    We believe there may be an issue within the FBA fulfilment process or inventory handling, as the products were supplied to Amazon correctly.

    Can a moderator please escalate this to the appropriate FBA investigation team and advise what additional information is required?

    Thank you,

    Nathan

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    Seller_xpAEAW2mv0RbG
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    Expiration-dated flag confirmed wrong by three agents, Case 13245770992, 690 units frozen in FC processing since 5 Sept, now quoted 5 to 7 more business days
    by Seller_xpAEAW2mv0RbG

    Case IDs: 13245770992 (consolidated attribute case, 5 to 7 business days), 13247572152 (reserved inventory, ticket "in pending state"), 13248449402 and 13248547152 (FBA hold and release requests), 13244836832 and 13243730752 (Brand Registry, sent to the specialised team).

    What happened

    On 5 September 2026 the catalog changed is_expiration_dated_product to Yes and product_expiration_type to Shelf Life on three of our ASINs without any submission from us. Our listings still say No and Does Not Expire. FBA moved 690 UK units into Reserved (FC processing) the same day and the offers are stranded as Listing error. Sales have been zero since.

    The products are electronic devices with a lithium-ion battery. Not topical, not consumable, no expiry date, no shelf life. Two other devices of the same family, same product group and product type, are correctly marked No. All ASINs, FNSKUs, box photos and manufacturer documentation are already in the cases above.

    What Amazon has already confirmed

    Brand Registry (Amal J., case 13243730752) has written that the values "were set by an automated system, likely because your product is categorized under the Beauty category, which this system flags broadly" and "are therefore incorrect". Brand Registry (Kushbu D., case 13244836832) has confirmed the attribute "is currently managed by an automated system, which means it cannot be updated through our standard tools" and has sent it to the specialised team that manages it. Seller Support (Nami P., case 13245763742, 9 September) wrote that the attribute "is currently managed by an internal Amazon system and requires a specialized catalog team", consolidated everything into case 13245770992 and quoted 5 to 7 business days, which would be the third week with zero sales. In FBA case 13248547152 Khushi R. wrote that cases 13245770992, 13244615612, 13245826832 and 13244352822 "have been assigned and are in progress", but declined to place a hold on disposal or release the units. On the US account the same issue is confirmed as "an incorrect system flag" and "a known system issue" with an FBA escalation ticket (US case 21942949471).

    What we have tried

    Resubmitted the attributes through the Listings API and by hand, opened attribute cases (refused with the topical products template), and changed product type and browse node. Nothing released a single unit. Automated unfulfillable removal is set to Return to seller.

    What we are asking

    Could a community manager please escalate cases 13245770992 and 13247572152 so the flag is removed and the 690 units are released, and confirm that nothing will be disposed of while the ticket is open?

    Thank you.

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    Seller_1QPsxXzbv0YGj
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    Answered cases cannot be reopened after 5 days with no activity. If you need help with an issue, please contact us
    by Seller_1QPsxXzbv0YGj
    Amazon replied

    This timeline of permanently closing a case after 5 days is far too short.

    I open a case for a listing issue and the response is delete the item. Wait at least 48 hours before relisting the item. Then allow 48 hours for the listing to list before contacting us.

    Considering that seller support normally answer these cases while I'm sleeping, and that the process itself takes an absolute minimum of 4 days, the 5 day cut off isn't practical at all.

    Should I be bumping cases every couple of days?

    Does anyone else have this issue, and if so, what do you do?

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    FBA Shipment Delivered but Not Received – 5 Cases Opened, No Resolution
    by Seller_ClYzhXYWSMTXl
    Amazon replied

    Hello,

    We’re dealing with a serious issue with an FBA shipment and are not getting any meaningful help from Seller Support after multiple attempts. According to UPS tracking, the shipment was successfully delivered to the Amazon fulfillment center on May 22. However:

    The shipment was never checked in

    It has never entered “receiving” status

    No units have been received into inventory

    It has now been over a month with no movement at all

    We have opened 5 separate cases, and each time:

    We receive generic responses that don’t address the issue

    We are told to wait, despite the delivery being over a month ago

    Cases are closed without investigation

    We have already provided:

    Proof of delivery from UPS

    Tracking information

    Shipment details

    At this point, it appears the shipment may have been lost at the fulfillment center before check-in, but we cannot get Seller Support to properly investigate or escalate.

    Questions:

    How can we get this escalated to the FBA inventory/research team properly?

    Has anyone successfully resolved a shipment that was delivered but never checked in?

    Is there a specific escalation path or wording that actually works?

    If a moderator could assist with escalation, it would be greatly appreciated.

    @Spencer_Amazon

    @Christine_Amazon

    @Maya_Amazon

    Thank you.

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    Incorrect LU-BIO-04 Organic Code – FBA Inbound Blocked – Appeal Pending Since 5 August
    by Seller_LLaLCTCjmA2Ot
    Amazon replied

    Hi Amazon Community Managers,

    I am asking for help with an incorrect Organic Certificate requirement for ASIN B0BWS9L77Y, which is currently preventing me from sending FBA inventory.

    The product is not organic and is not marketed as organic. All organic wording has been removed from the listing and I have checked the title, bullet points, images and backend search terms.

    I have now identified that Amazon is still displaying the following under Safety and product resources > Regulatory Information:

    “The organic inspection body code number: LU-BIO-04.”

    I did not add or authorise this code and cannot remove it through Edit Listing. It appears to be incorrect backend catalogue/regulatory information.

    I originally submitted my Product Compliance dispute on 5 August 2026 and it remains under evaluation, well beyond 5 business days.

    Product Compliance Case ID: 13140376532

    I have now resubmitted the compliance appeal with:

    • a signed Non-Organic Product Declaration

    • current photographs of the physical packaging

    I have also raised a separate catalogue correction request asking for the incorrect LU-BIO-04 value and any associated organic classification to be removed:

    Catalogue Case ID: 13179371022

    FBA inbound is still actively blocked with the compliance-documentation error in Send to Amazon.

    Could @Michelle_Amazon or @Manny_Amazon please help escalate this to the appropriate Product Compliance / Catalogue specialist team so that the incorrect LU-BIO-04 regulatory data and resulting inbound restriction can be removed?

    Thank you very much for your help.

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    KYC DEACTIVATION 5 NOVEMBER 2025
    by Seller_UNfC69gxCCSvo

    Our account has been deactivated since 5 November 2025 saying that there are multiple companies registered at our address, We've submitted every single thing to Amazon but Amazon has stopped responding to our appeals.

    Tired of Amazon's idle responses we did changed our address from the old one. We have submitted everything to Amazon but It's been more than a month and Amazon isn't replying to any of our appeals or submissions. There's nothing required to be submitted from our side but still our account remains deactivated.

    We have submitted every proof that we're a legitimate company.

    We need an answer from Amazon if anything is required from our side. Tired of hearing that your account is still under review.

    Please help us in this issue.

    Case ID: 12303648342

    @Seller_MjP2XhEPPzQTG@Seller_Z6JEwkZB24rWj

    UPDATE: Amazon has sent me an email which stated that our address on our VAT ID and on Amazon was different. It is now updated but there is no option on it to appeal to Amazon. As of now everything is okay from our side and just we need Amazon to confirm that and activate our account.

    Please help: @Seller_XUNeUuvrQDpgP @Seller_DNQGSsdC7DccM @Seller_9Kb3jdNMszN2C @Seller_Udi0JNbTrsmUV @Seller_j9Bd91CW3ZVpr @Seller_khUF6HPR2AHxu @Seller_dnxnrsZIeTNo3 @Seller_PIHyltK09pbl3 @Seller_FJwyF3iu5qxUY

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    Error 90244 on Unit Count - 5 Cases Opened, Still Not Resolved (Shoes Insoles Category)
    by Seller_aoON5WfOZcAuo
    Amazon replied

    Hello @Cooper_Amazon and forum team,

    I need help with a recurring Error 90244 that I cannot resolve despite multiple attempts.

    **Issue Summary:**

    I am trying to create a variation listing for shoe insoles (SizeName-ColorName variation theme). The error report keeps pointing to the **Unit Count** column with Error 90244 (invalid value).

    **What I have tried (all failed):**

    1. EnsuredUnit Count Typeis selected from the dropdown (Count).2. Filled Unit Count with 1 and also tried 2.

    3. Also fillednumber_of_itemswith the same value.4. Confirmed parent rows are blank for these fields.

    5. Downloaded the latest template for this category.6. Opened 5 separate cases with Seller Support. Each time, I was told the issue would be fixed, but nothing has changed.`

    **My Case IDs for reference:**

    - [12565633522]

    - [12554113462]

    - [12473665612]

    **Batch ID from the latest failed upload:**

    [77877020581]

    [77876020581]

    [77875020580]

    [77874020580]

    **Request:**

    I believe this is a known system issue with the Unit Count attribute, as discussed in other forum threads. Since regular Seller Support has been unable to resolve it after 5 cases, please escalate this to the internal technical team.

    Thank you for your help.

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