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Results for "24하이브리드알 ⸨ 텔 FT24CS ⸩하이브리드알-하이브리드알-하이브리드알-하이브리드알-하이브리드알-하이브리드알-하이브리드알-하이브리드알-하이브리드알"

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Regarding tracked 24 amazon buy shipping
by Seller_eYCXHpYFVdSTU
Amazon replied

Hello can someone help me

i have linked royal mail accouny with amazon

but still amazon buy shipping doesnt show tracked 24

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Seller_Fg2fqaWOnEtha
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Good news keep on coming, today I got a letter from RM that they are going to increase the price of my Tracked 48, 24 prices that were negotiated based on 20 parcels a week with a weigh of 1kg each. I have never been able to improve on this even if I send more than 250 parcel a week now. I don't have an account manager and they keep promising to call me but no one ever does. The average weight of a parcel is 324 g, therefore paying nearly £1 than on Click and Drop for a tracked 48 I think it's daylight robbery. I have contacted DPD sales team and now waiting for them to get in touch. If FBA were any good...

Anyone who has had the same problem?

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Seller_bOircv0UXN9jU
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Valid Tracking Rate and Royal Mail Tracked 24 Labels
by Seller_bOircv0UXN9jU

Hi all,

I always send my FBM using Royal Mail Tracked 24 and always enter tracking codes correctly.

The parcels are scanned on time and delivered on time.

Yet in the last 4 days I have had 4 orders show up on VTR report which amazon flagged as not having correct tracking entered - when I enter the exact tracking from that report into Royal Mail tracking system is shows as delivered on time.

There are scans on dispatch and on delivery and in between, everything looks fine on Royal Mail website.

So, what am I meant to do? Clearly the tracking is fine, so it is Amazon who does not detect them for some reason...

Could it be the spaces in the tracking numbers? If so, all my tracking numbers have spaces, yet only these few (four) seem to be not recognised?

Thanks for all your help!

@Seller_hme3Wbydd1ihr@Seller_mIRnuhdx7l5sN @Seller_YeWcEeTwlVO93

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Seller_dAKtCUFMQldUx
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Hello Sellers,

I’m seeking guidance regarding loss of Featured Offer (Buy Box) eligibility across multiple ASINs, which started on 24 December and has not recovered since.

Account & performance overview:

Account Health Status: Healthy (532)

Order Defect Rate: 0.01%

Negative Feedback: 0%

Chargebacks: 0%

Late Dispatch Rate: 0.1%

Pre-Fulfilment Cancellation Rate: 0%

Valid Tracking Rate: 99.87%

On-Time Delivery Rate: 99.7%

We strictly follow Amazon policies, ensure product authenticity and quality, and maintain excellent customer service. There are no active policy violations or enforcement actions on the account.

Despite this, several ASINs lost Featured Offer eligibility simultaneously on 24 December. I contacted Seller Support and requested a review and guidance; however, the responses received were generic and did not identify any ASIN-level issues or corrective actions.

Looking for advice on:

Possible reasons for a sudden Buy Box loss across multiple ASINs while the account remains healthy

Whether there are hidden ASIN-level eligibility checks or flags that sellers cannot see

How to successfully request a manual Featured Offer / Buy Box specialist review, especially when Seller Support is unable to provide further assistance

Any insights from fellow sellers or Amazon moderators would be greatly appreciated.

Thank you for your time and support.

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Valid Tracking Rate - Royal Mail Tracked 24?
by Seller_vlXhWgACDKW5A
Amazon replied

I have submitted valid, trackable Royal Mail Tracked 24 tracking numbers on ALL of my orders.

Yet they don't seem to show up on order overviews, and now I've had an email from Amazon saying my Valid Tracking Rate is 12.5% ??

Is there an issue here?? What is going on? Every order I have shipped on Amazon, the tracking number is added, before confirming shipment. They are ALL sent via Royal Mail Tracked 24??

What is going on??

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Seller_17dvlOnYcvpi4
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Has Amazon answered this question yet?

Regarding VTR, If the FBM order uses Royal Mail 24 / 48, (which uses the a 2D barcode system, this is not a trackable service, but offers a delivery confirmation).

But the big issue here is, often Royal Mail won’t / don’t scan these RM24/48 items on delivery.

Over the years, VTR would account for these non-scan items just as long as you uploaded a 2D barcode number onto Amazon tracking system and prove you sent it via a delivery confirmation service.

Will the new ODTR (On-Time Delivery Rate) metric account for the non-scan Royal Mail 24 / 48 items like VTR did?

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Seller_540qgZMXuuXdD
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Return Requests Approved > 24 Hours
by Seller_540qgZMXuuXdD

Hi,

My Return Requests Approved > 24 Hours metric is climbing despite all return requests being dealt with under 24 hours. Every time I receive a request, it affects my rate. Just an hour ago a customer opened a return request and then withdrew it, so I cancelled it. However, my >24 Hour Metric has gone up again.

I've checked my Returns Analysis every day for the past five days or so, and it says everything's fine.

@Seller_z3k8APxGfbQEK Can you please look into this?

Thanks.

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Seller_AVteysPitiEJq
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Hi all.

I hope you're all having a good Friday and may have some advice for this (case opened 17th Aug - work in progress - case number 11423652752).

I dis-engaged my Royal Mail account as I ship mainly letters but I'd like to offer RM 24 and 48 and purchase postage via Buy Shipping but it's greyed out (see image).

Has anyone else had this and what did you do (if anything)? Or does anyone know how to register or is this just another issue that doesn't work?

Thanks in advance.

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Tracked 24 Override
by Seller_xkfQZNDCSCGhO

I wish to add tracked 24 with free shipping to all my listings for all customers. For some reason it forces me to have a standard service (which I don't want to bother with) and on my listings all they show is the standard shipping.

Could someone please explain how I override the standard shipping so I can offer free next day tracked delivery like I do on eBay, Etsy and Shopify?

Many thanks,

Paul.

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Seller_WLiKCF7aslXSR
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Hello,

The Limit for Royal Mail Tracked 24/48 LBT is 1kg, yet Buy Shipping doesn't allow you to purchase LBT over 750g.

Can this please be looked at and rectified?

case ID: 11287581642

@Seller_DNQGSsdC7DccM @Seller_XUNeUuvrQDpgP @Seller_mIRnuhdx7l5sN

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