Our account has been deactivated since 5 November 2025 saying that there are multiple companies registered at our address, We've submitted every single thing to Amazon but Amazon has stopped responding to our appeals.

Tired of Amazon's idle responses we did changed our address from the old one. We have submitted everything to Amazon but It's been more than a month and Amazon isn't replying to any of our appeals or submissions. There's nothing required to be submitted from our side but still our account remains deactivated.

We have submitted every proof that we're a legitimate company.

We need an answer from Amazon if anything is required from our side. Tired of hearing that your account is still under review.

Please help us in this issue.

Case ID: 12303648342

@Seller_MjP2XhEPPzQTG@Seller_Z6JEwkZB24rWj

UPDATE: Amazon has sent me an email which stated that our address on our VAT ID and on Amazon was different. It is now updated but there is no option on it to appeal to Amazon. As of now everything is okay from our side and just we need Amazon to confirm that and activate our account.

Please help: @Seller_XUNeUuvrQDpgP @Seller_DNQGSsdC7DccM @Seller_9Kb3jdNMszN2C @Seller_Udi0JNbTrsmUV @Seller_j9Bd91CW3ZVpr @Seller_khUF6HPR2AHxu @Seller_dnxnrsZIeTNo3 @Seller_PIHyltK09pbl3 @Seller_FJwyF3iu5qxUY

Dear Seller Support team

I am a new seller and more than 10 5-star reviews have recently been deleted from my account. I reached out several times to the seller support team which states that the reason behind cannot be disclosed, and proceed to give general guidance. As I have worked so hard to obtain those 5 star reviews, I need to know the reason to be able to address this. It may be that another seller is using personal accounts to report my reviews. Please help me find the reason. I've submitted a violation to investigate under Complaint ID: 12277951972.

Hello Amazon Seller Community,

I have been dealing with a product authenticity complaint for over 20 days and need help.

My Situation

I sell genuine products through an authorized distributor who buys directly from the brand manufacturer. I have complete supply chain documentation including manufacturer invoice, distributor invoice, sales agreement, and authorization letter covering USA and UK.

Supplier Already Verified

Amazon’s verification team contacted my distributor directly. They responded and confirmed everything one week ago. This is on file. Account Health Support confirmed this today.

The Problem — 5 Rejections, 5 Different Reasons

Every rejection had a different reason. No official emails received. Only found out through health support calls. Each team appears to be working independently without reading previous findings.

What I Fixed

Previous submissions had highlighted documents. Resubmitted completely clean unaltered original documents individually today.

Current Status

Agent raised a 2nd review to internal team today after confirming supplier verification on file.

Case Reference: SPC-EUAmazon-211107865784200

My Question

Why does supplier verification confirmed by Amazon’s own team not trigger reinstatement automatically? Has any moderator seen this pattern?

I am a legitimate seller with authentic products and a verified supply chain. I need one human reviewer to look at the complete picture.

​​​​​​​The Most Frustrating Part

My Account Health page shows:

“We have completed our evaluation of your submission”

But no email. No rejection. No acceptance. No explanation. For more than 10 days. Complete silence from Seller Performance.

The only information I receive is through Account Health Support phone calls. No official communication whatsoever.

Seriously slow sales for day, in fact down completely. Product page showing THURSDAY for FBA / Prime, its now SAT 11am!

Seasonal stock, usually this time of year we've sold 50% of inventory, at 30% right now - seriously stressed!!

On top of that just been billed £4000 for storage fees as we sent the stock early end of Sep to avoid FC issues & we are into 600-800 a day on ads!!!

@Seller_gAhPNiLrkfTcr @Seller_DNQGSsdC7DccM please help !

Hi, my Amazon account has been deactivated for almost five years. I’ve tried multiple times to resolve the issue. The reason for deactivation is 'Section C,' and I’ve explained many times that other accounts were created by mistake and were never used for selling. Even my original account has never been used. I’ve provided all the necessary company documents and even tried to delete other seller accounts, but the issue remains unresolved. Now, I’m facing a problem with invalid or outdated bank details, and I’m stuck at this point. Can anyone help me out