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    Results for "500만원알바 탤래 peckpark 페크박컨설팅 주말당일알바 영어학원아르바이트 서초구꿀알바부업일자리 청소일당"

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    Results for "500만원알바 탤래 peckpark 페크박컨설팅 주말당일알바 영어학원아르바이트 서초구꿀알바부업일자리 청소일당"

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    Seller_qR5nT1WAYjLNH
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    Low stock warning but 500+ in reserve
    by Seller_qR5nT1WAYjLNH
    Amazon replied

    Hi all,

    I currently sell a cosmetic/beauty product, it's selling well and I currently have a low stock warning, but 500+ in reserve - I use FBA, will it sort itself? Am I panicking too early or do I need to action anything?

    Just for reference it shows 67 available, customer order 11, FC processing 517

    Any advice or help appreciated

    Kind regards

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    Amazon Handmade 500+ listings suddenly search suppressed due to non-white background on engraved glassware
    by Seller_qBIHgWT95nxbt
    Amazon replied

    Last week we ran into a major issue with our Amazon account following the ongoing Amazon Handmade reclassification.

    I fully understand Amazon’s image requirements and why white backgrounds are enforced in general. However, in certain edge cases, particularly within Handmade, there really needs to be some flexibility or an alternative solution.

    We have been selling on Amazon Handmade for over 5 years without issue. Suddenly, all ~500 of our listings were hit with search suppression at once. This coincided with the Handmade reclassification from legacy “GUILD” product types to standard product types.

    This has effectively wiped out all of our Amazon sales overnight.

    We are a very small, family-run Handmade business (just two of us) specialising in engraved glassware (wine glasses, tumblers, gin glasses, etc.). Our products are engraved to order and photographed in-house.

    The core problem, white backgrounds do not work for our products

    All of our product images are photographed on a black background. This is not an aesthetic choice, it is a practical necessity.

    Engraved glassware relies on contrast. On a white or light background:

    • The engraving becomes extremely difficult to see

    • The glass edges blend into the background

    • The product looks flat and unclear

    • In many cases, the engraving is almost invisible

    We have tested this extensively, including physically re-engraving glasses and re-shooting on lighter backgrounds. The results are objectively worse and misrepresent the product.

    Background removal is not a viable solution either

    I am very technically capable and have invested significant time into trying to remove backgrounds using professional tools and AI segmentation.

    While background removal technically “works”, it introduces new issues:

    • Dark internal reflections from the original black background remain inside the glass

    • The glass appears partially transparent or greyed out on white

    • The product can look tinted or even black, which is misleading

    • The final images look unnatural and low quality

    On a white Amazon background, these images perform noticeably worse and risk confusing customers.

    Inconsistent enforcement across Amazon

    After researching similar products, I can see many engraved glassware listings:

    • Selling successfully

    • With Prime

    • With high review counts

    • Using dark or black backgrounds

    These listings appear to remain unaffected, which makes it feel as though exceptions or grandfathering may exist for certain sellers or product types.

    Our questions

    Given the Handmade reclassification that is currently in progress:

    • Is the recent account-wide search suppression a direct side effect of the Handmade reclassification process, rather than a new standalone enforcement?

    • Are there any documented exceptions, alternative image treatments, or manual reviews available for products where a white background fundamentally misrepresents the item?

    • How are other engraved glassware, and other sellers still using dark backgrounds without suppression?

    • Is there a recommended path for Handmade sellers whose products rely on contrast to be accurately displayed?

    We are not trying to avoid compliance. We simply want to represent our products accurately and fairly, without destroying years of work and reviews overnight.

    Any insight from Amazon or experienced Handmade sellers would be hugely appreciated.

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    Customer received £500 refund without returning item
    by Seller_Uaucc1Fq2cIiD
    Amazon replied

    Yep, it’s finally happened to me.

    Customer bought an item priced at £499.95. After receiving it, they opened a return under “incompatible use”, despite the title clearly stating compatibility.

    They used the pre-paid return label automatically generated by Amazon (Evri), and the parcel was lost in transit. Amazon then approved an A-to-Z Guarantee claim and refunded the customer in full. No return, no product, £500 gone.

    To make matters worse, I can’t even file a SAFE-T claim because A-to-Z has already processed the refund. My only option now is to chase Evri for a £20 compensation claim, which doesn’t even cover a fraction of the loss.

    Here’s where it becomes even more confusing. The customer’s own messages in the return thread confirm that they had already sent the item back. Yet, in Amazon’s final A-to-Z verdict email, they wrote:

    “In this case, the customer claimed an issue with the delivery and tracking information that you provided was either insufficient or the order was not actually received by the customer.”

    That is factually incorrect. The original delivery was made using Amazon’s internal pre-paid Royal Mail Signed For service, chosen because it offered extra protection. The tracking clearly shows it was delivered and signed for by the named recipient. The customer received it, returned it through Amazon’s Evri label, and that return was lost.

    Despite this, Amazon refunded the customer in full under the reason that the order was not received.

    Here’s where it becomes outrageous:

    • Sellers are automatically enrolled into Amazon’s pre-paid return label scheme with no real choice of courier or insurance cover. I might be mistaken, but I’m unaware of any way to change this or opt out.
    • Amazon decides the courier, sets the insurance cap, and then washes their hands when that courier loses a high-value parcel.
    • Despite the buyer’s contractual obligation to return the goods, Amazon still issues a full refund when the item isn’t actually returned.

    So legally and practically speaking, Amazon is allowing the buyer to breach the terms and conditions, and then rewarding them for it. Meanwhile, sellers remain bound by those same terms, carrying the entire financial burden for a decision we had no control over.

    In plain terms, Amazon cuts all liability and openly favours the buyer, even when the buyer has failed to fulfil their legal obligation. It is effectively discrimination against sellers, especially given we are the ones funding these “guarantees” through lost stock and unpaid reimbursements.

    And to top it off, we still pay for the original delivery of the now-lost item. You could not make it up.

    Has anyone here managed to challenge an A-to-Z decision like this or get Amazon to reimburse when the buyer never actually returns the item?

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    Seller_7aAQWOAlsemT9
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    Deactivated 7-Figure UK Seller (Brand), UK Physically Based Business for 5 years, 500 Health Score, DAA Member — Account Deactivated Overnight Due to Amazon System Error, All Appeals Ignored with No Answers!
    by Seller_7aAQWOAlsemT9

    Dear Amazon Team,

    CASE ID: 12550908942 - Last Amazon reply: (No Reply) - Deactivated Overnight on 24 April 2026. Operational Address Verification failed despite having invoices and my driver's license at that address. A complete disaster!

    I am writing on behalf of our UK-based brand, a 7-figure global seller operating across the UK, EU, UAE, Saudi Arabia, and the USA since 2021. We own the brand "FoldWise", where all our products are patented, designed and sold only by us. We hold a perfect Account Health score of 500, carry no violations, no penalties, and no overdue payments to Amazon, HMRC, or Companies House. We are a fully registered, VAT-compliant, actively trading limited company with physical operations in the UK at the VAT address.

    We are proud members of the Amazon DAA programme, hold a Strategic Account with Amazon Ads, and in 2024 were personally invited to Amazon Headquarters as part of the Amazon Accelerator Programme, a testament to the trust and credibility we have built with Amazon over the years.

    On 24 April 2026, our account was deactivated overnight without prior warning, and without any opportunity to respond in a manner entirely inconsistent with Amazon's own stated processes. We were registered with the Account Health Assurance (AHA) programme, which explicitly guarantees accounts will not be deactivated without Amazon first working with the seller to resolve the issue. That guarantee was not honoured.

    The root cause appears to be a technical error on Amazon's side: when we attempted a minor, routine business address edit on Seller Central, Amazon's system automatically pre-populated outdated documents in the background. Saving that edit, a standard, innocent action, instantly triggered deactivation. We made no erroneous submissions. Our documents fully meet Amazon's KYC and verification standards, and we have a comprehensive, verified document trail to prove it.

    The deactivation notice we received read as follows:

    After the deactivation, I have received the following deactivation notice:

    1. “My name is Becky, and I am a member of the Amazon Escalations Team that has previously contacted you. Your

    account has failed our verification process. As a result, your selling account has been deactivated, and your listings have

    been removed. Continue to ship open orders and respond to customer inquiries to avoid further impact on your account.

    Funds will not be transferred to you but will stay in your account while we work with you to address this issue in

    accordance with our Funds disbursement eligibility policy:

    https://sellercentral.amazon.co.uk/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6

    We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

    Why is this happening? We took this action because the business documentation that you submitted could not be

    verified. The document does not meet our requirements.” (Amazon Payments UK)

    — Amazon Escalations Team / Amazon Payments UK

    We submitted multiple detailed appeals with full documentation. Every single appeal received one of the following template responses — with no substantive review, no explanation, and no path forward offered:

    "We took this action because the business documentation that you submitted could not be verified."

    "Having reviewed your account thoroughly, we have decided that your account will remain closed."

    "We reviewed the information that you provided, and we have decided that you do not meet our requirements for a Selling on Amazon account."

    "This decision has been reached because we have not been able to successfully process your application to open a Selling on Amazon payment account."

    None of these responses addresses the substance of our appeals. No specific document has been identified as deficient. No guidance has been given on what to correct. We are being refused access to our own account with no actionable path to resolution, a process that gives the appearance of review while offering none.

    To compound matters, since the deactivation:

    Phone support has been cut off entirely for our account.

    The AHA team has not contacted us and remains unreachable, despite our enrollment.

    The "Business Address" and "Identity Verification" sections in Seller Central are completely locked — we are unable to update or correct anything.

    We have multiple full shipping containers of stock held at Amazon fulfilment centres, entirely inaccessible to us.

    All listings across all marketplaces are deactivated, with estimated losses of £8,352 per day — now amounting to a significant five-figure sum and rising daily.

    We have active loans, supplier contracts, wages, and a team whose livelihoods depend on this account. This deactivation was not caused by any wrongdoing on our part. It was caused by a system-level error that we had no way to anticipate or prevent, and we are now being denied any meaningful channel to resolve it.

    We are fully cooperative, fully compliant, and ready to provide every document requested. We are asking Amazon to urgently review this case, restore access to our account, and assign a dedicated contact, something that, as a Strategic Account, DAA programme member, and former Amazon Accelerator participant, we would reasonably expect to have access to.

    We respectfully ask fellow sellers and any Amazon representatives monitoring this forum to escalate this matter. Every day without resolution causes further irreversible damage to a legitimate, long-standing Amazon business that has done nothing wrong.

    Kind regards,

    Mihai Gaina

    Owner - FoldWise

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    [Now Closed] 🎯 Ask Amazon Monthly Series: FBA Deep Dive - 29th April
    by Seller_RSwABJNHpHnEZ

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    Seller_6GAs6lWUSDmXA

    Hello, I would like to ask you if the 500 kg limit in pallet weight is rigorous or there is tolerance for some kilos more. As not all industrial pallets have the same weight and there are times that with one more carton you have a total flat top on pallet, which will give you more safety during shipping.

    Here is our help page on that topic: Shipping and routing requirements

    "Regardless of pallet option, pallets must not exceed 500 kg in gross weight including the weight of the pallet."

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    Would you be happy if your business allowed serious errors and nothing was ever done?
    by Seller_AJxxLujbGDqaW

    OK, well I have about 500 so I will get started as soon as I can.

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    Cost of Adverts
    by Seller_w0NuiqSLJxWvi

    No sellers with bigger budgets get charged when they reach £500 ad fees. It’s then billed with vat so making it £600. When you get charged mid month in can wipe out any available disbursement so trashing cashflow if your a fairly small seller. So now our max monthly budget is set at £500

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    RETURN ITEM LOST, CUSTOMER REFUNDED THROUGH SELLER-FUNDED A-TO-Z CLAIM, ROYAL MAIL REFUSED COMPENSATION CLAIM, NOW I AM TAKING AMAZON TO COURT.
    by Seller_exWMdCdbEu167

    This is exactly what happened to us, and yet the A‑Z team continues to uphold their decision to grant the claim, charging me the £500 refund to the customer. It’s extremely frustrating; we keep challenging the outcome but receive the same response each time, which feels wholly unreasonable.

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    evri surcharges from 'buy shipping'
    by Seller_58y2FhNkywdyp
    Amazon replied

    i have been hit with surcharges by evri

    an example

    Customer-Entered Dimensions: 30 X 24 X 15 CM

    Weight: 500 G

    Carrier-Audited Dimensions: 30 X 24 X 15 CM

    Weight: 500 G

    Other chargeback

    -£8.32

    Other chargeback

    -£1.67

    Amount already paid:

    £2.95

    Total Charge from Carrier

    -£11.99

    Revised Tax from Carrier

    -£1.51

    Other

    Carrier delivery label adjustment due to under-charged delivery label:

    -£7.53

    Transaction Total

    -£9.04

    evri agree exactly with my measurements and weight but added another £9.04 for a £2.95 parcel

    anyone know how i can appeal these charges, its happened today on a dozen orders

    thanks

    peter

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    Seller_vPTlUYc5NALmW
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    Buyer return of a used item, not new as was sent
    by Seller_vPTlUYc5NALmW

    Getting seriously worried now. There’s been no movement with my buyer’s return in Evri tracking since it was posted on Saturday so starting to wonder/dread what will happen now if it gets lost? 

    Firstly I’m aware that if it’s an Amazon-generated label I’m apparently responsible for the loss and must refund him and since without the product back I’m unable to guage if it’s even the same one I sent (though he’s already claimed he received a used set instead of new which I know I sent him) so presumably I’d have to give him a full £500 refund and not the 99% reduction I was planning to give?

    If that’s the case how do I get my £500 back? EVRI don’t allow us to claim as the service contract is with Amazon and in any event would be subject to only £20. Utterly unbelievable that Amazon produce a label worth £20 for a product worth £500! Additionally, I can’t do a Safe-T claim as the label was generated by Amazon - is that correct? Or is it that I couldn’t do a Safe-T as I’d made the refund myself. So I’d be in a no win situation - how would I flipping get my £500 back? Would it be any advantage to let it go A-z and fight that?

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