I am writing regarding the Delivery Date-Based Reserve Policy (DD+7) scheduled to take effect on my seller account after 30 September 2025.
I previously received an extension delaying implementation until this date. I am now requesting a further extension of 12 months, allowing continued exemption until 30 September 2026.
We are an established Amazon seller with over 12 years of successful trading history, and we have maintained excellent seller metrics and a strong reputation for customer service and delivery performance.
To support our continued growth, we have recently made significant investments in new machinery and infrastructure. While these investments are essential for our long-term success, they have created a temporary sensitivity in cash flow. The introduction of the DD+7 reserve model at this stage would make it extremely difficult to manage our operations, and could potentially place the business at risk of entering administration, despite our strong performance and long-standing relationship with Amazon.
I have reached out to Amazon at eu-uk-reserve-policy-extension@amazon.co.uk a few times but haven't received a response to extend the reserve policy date. can anyone help with this?
Please can you assist with this?
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