I'm not one to moan on here, especially since Amazon generally do not care, you're just a whisper in the wind, and one of MANY, who go through hell with them. I've sold on Amazon for almost 2 years, i've paid them almost £1million pound in their fees. I've now been asked for my suppliers supplier information for 3 brand approval requests, yes i've seen it all before, - but I've had various invoices approved from this supplier in the past, next thing my supplier contacted me to advise Amazon have contacted them to purchase directly, and also to gain their supplier information.

The whole process is backwards, they require an invoice to request approval - so you have to physically buy and own the stock and get invoiced. Yet they point and laugh when they reject you once you physically hold it, and most of the time can't return it.

It's a complete abuse of Power, and they've already been taken to court over this! Yet they are STILL here doing the same thing. Requesting our Suppliers, Supplier information - for their own gain!!

We work with a distributor that has been established for 30 years, beyond when Amazon was formed, one of the most authentic, genuine businesses in existence. RARELY ANYBODY, is ever going to be able to gain their suppliers supplier information. WHO WOULD DO THAT?

That's some of the most safeguarded information in the industry, it's a businesses most sensitive information surely! Yet big bully Amazon throw their weight around, trying to gain all the information constantly for their own advantage. Masking it with -" we want to make sure goods are authentic" - Yeah yeah we've heard it all before Amazon, we get it.

One day, some how some where, it's going to come crashing down on them. No company can bully the entire market, their sellers, and abuse their power for this long and get away with it forever.

One good thing? -> It sure ignites that fire in your belly to start looking elsewhere from this increasingly dreadful place. Once loved this and all it offered, i've never felt more deflated and stressed.

I agree with everything you said...Amazon (for all their might & clout) have made the implementation of this a total nightmare...their interface sucks beyond belief (stuff showing 'Authorised'...yet still in the 'at threat' in their dedicated screen etc!)

I bit the bullet and manually clicked on my 170 ASIN x 7 EU sites! (worse still, multiplied by 3 in some instances ....'Mfr contact' then 'RP contact' & finally the Safety doc; (where required) ...that's about 2,500 clicks/edits/submissions for a mere 160 ASINs that I sell!)

Even though I did this a week ago for most, about 40 ASINs are still showing 'at threat' ...laughabale really.

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

Had a couple of recent buyers who have been refunded without opening a case or asking questions.

Asked Amazon why they have been refunded and they cannot answer, keep getting a weekly email for a month now saying:

"We can understand your request on invoice query for (ORDER_ID)

It is observed that there is a delay that's causing discomfort.

Get to know that research is still pending in this regard and we will be sure to update you on the progress of these investigations as soon as we have additional information.

Also be aware that Amazon is monitoring this closely and we will look on to produce valuable insights in a quick manner.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction."

Who rights these? This is just 3 paragraphs of nonsense words.