Hi whats the easiest way to put all my listed items into my Amazon shop ?

When I copy a listing, some of the details still need to be added.

Brand Name, External Product ID, Quantity, Price and Images still all need to be added. In regards to the images, they show up, but when saving the listing they disappear, so images all need adding each time even though I only want to change the main image.

It really slows me down. Does anyone else have this issue, or a solution?

Thanks

Hello everyone,

I am hoping an Amazon Community Manager or an experienced seller can help, as I have exhausted all available support channels and this issue has now been ongoing for several weeks, months. Case ID: 12632418202

I created a new colour variation of an existing rechargeable product that contains a built-in lithium-ion battery. The original variation has been selling successfully through FBA for a long time without any issues.

However, when I attempted to send inventory for the new colour variation, I was unable to create an FBA shipment because the listing became stuck in "Not classified: Unable to classify."

I uploaded all the required compliance documentation, including the SDS/MSDS and Certificate of Compliance, multiple times. After approximately 48 hours, the uploaded documents would disappear, and the status would reset back to "Not classified: Unable to classify."

After numerous conversations with Seller Support, the case was finally escalated to the internal Dangerous Goods team and I was then informed by two different Amazon Support representatives that:

The product had been successfully classified as "LITHIUM ION BATTERIES CONTAINED IN EQUIPMENT."

The classification had been correctly applied to the parent listing and all variations.

The remaining issue was only a system synchronization delay, and I was advised to wait 24–48 hours.

Unfortunately, even after waiting well beyond the advised time-frame, I am still unable to create an FBA shipment, and the exact same error continues to appear.

Since then, I have received conflicting replies from Seller Support. Some agents continue to state that the product has no active FBA offer, (copy and paste responses, other supports not even bothered to read previous messages so no idea what was the real issue) even though:

the listing has been configured as FBA for some time,

it appears in Seller Central as an FBA listing,

it shows "Out of Stock" under the Replenish Inventory status,

and the original variation continues to sell successfully through FBA.

Other support representatives have already confirmed that the Hazmat classification has been completed and the issue should have been resolved. At this point, it feels as though the case is being restarted each time it reaches a new support agent, despite the previous investigation and confirmations.

This unresolved issue prevented us from replenishing inventory in time for Prime Day, resulting in missed sales opportunities. Our inventory has been ready to ship throughout this period, but the system continues to prevent shipment creation.

Has anyone experienced a similar situation where the Dangerous Goods classification was confirmed as complete, but the Send to Amazon workflow still prevented FBA shipment creation?

If so, how was the issue resolved?

I would greatly appreciate any advice from experienced sellers. If an Amazon Community Manager could review Case ID: 12632418202 and assist with escalating this to the appropriate technical team, it would be greatly appreciated.

Thank you in advance for your time, help and assistance.

I want to put my amazon storefront URL onto some promotion material -but have hit a brick wall with regards finding out what it is.

I thought it was amazon.co.uk/shops/ABC

(obviously ABC being my user display name) - but this does not work. I get a page that says the web address is not a functioning page on the site.

So I googled the question and was told I could get it from Settings-Account Info-Business Information

But no - there is no store URL I can see under any of the options.

So I tried Settings-Account Info-Store Info

This has a link for 'Your Seller Profile' - and clicking that just shows me all the country sites I am able to sell on (I only sell on the UK site)

Another googled method told me to :

Navigate to one of your active product listings on the Amazon website. Find the "Sold by" section under the buy box. Click on your Seller Name. On the next page, click the link that says "[Your Seller Name] Storefront"

But there is no [Your Seller Name] Storefront link

There is, however, a sequence of tabs one of which is 'Products' so I click that thinking it will take me to a list of my products which is does but the URL is (well I want to include the link but get told off for using offensive language trying to post with a link even though it is an Amazon web address but it is something like amazon/s?me=A1B3RD1FRZK8FD&marketplaceID=A1F83G8C2ARO7P

Which again is hopeless for me to use in promotion material

I just want a simple URL I can put on promotion/advertising material to direct customers to my amazon store but everything I try leads me nowhere. It cannot be this hard for me to give customers a link so they can go straight to my products/store on Amazon surely?

Hi All - I'm having a hard time getting a response to an ungate appeal. Originally the response was set for 17th February but I still haven't had a response on the case.

Anyone else experience this? Any idea how long it'll take for them to get back to me?