In the last month, many customers on Amazon Germany, Amazon Spain, Amazon France, and Amazon Italy have reported problems tracking Royal Mail International Tracked shipments in the Amazon App.
After arriving in the destination country, the Amazon app shows a delivery issue and says the package will be returned. The Royal Mail tracking website shows no issues, and the packages are subsequently delivered.
After delivery, the packages do not show as delivered on Amazon, leading customers to falsely claim non-receipt or have trouble returning products. Customers can't open returns when the system says the packages were not delivered.
Has anyone else been experiencing these issues? Does anyone have any recommended fixes?