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    Results for "δ제주유흥δ➧01O-9780-0104 정빈실장➧⑄제주가라오케⑄『제주룸살롱『」제주호빠」"

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    Results for "δ제주유흥δ➧01O-9780-0104 정빈실장➧⑄제주가라오케⑄『제주룸살롱『」제주호빠」"

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    Seller_RSUhGx3sCVnXi
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    Virtual Identity Verification Link Not Eligible – Payment Account Rejection After Passport Update (UK Seller)
    by Seller_RSUhGx3sCVnXi

    Hi,

    I am a UK-registered seller seeking guidance regarding an ongoing identity verification issue on my Seller Central account.

    Account details (summary):

    • Marketplace: UK only

    • VAT registered: Yes

    • Business: UK Limited Company

    • Identity document: Passport recently renewed (same issuing country as previous passport)

    Issue Summary:

    1. My previous passport expired on 28/01/2026.

    2. I uploaded my renewed passport in Seller Central under Business Information.

    3. Shortly after the update, I received a notification stating that my “Selling on Amazon payment account could not be opened.”

    4. Since then, I have received multiple emails inviting me to complete virtual identity verification (including an instant verification invitation).

    5. However, every verification link redirects to the following message:

    “We apologise for the inconvenience. It seems that you may not be eligible to participate in the virtual identity verification at this time.”

    Troubleshooting Steps Already Taken:

    • Accessed the link from the latest performance notification

    • Used sellercentral.amazon.co.uk (registered marketplace)

    • Tried multiple browsers

    • Cleared cache and cookies

    • Changed broadband connection

    • Attempted manual URL path after login

    The issue persists in all cases.

    Current Situation:

    • Seller account remains deactivated

    • Payment account shows verification failure

    • System continues to send identity verification invitations

    • Verification node appears inaccessible

    My Question here:

    Has any seller experienced a similar situation where:

    • Payment account was rejected after ID update, and

    • The virtual identity verification link repeatedly showed “not eligible” despite invitations being sent?

    If a moderator is able to review, could you please confirm whether this may be related to a backend eligibility or KYC flag that requires manual reset by the Payments/Compliance team?

    I am fully prepared to provide any additional documentation required (passport, incorporation certificate, bank statement, VAT registration, etc.) and complete verification immediately.

    Thank you in advance for any guidance or assistance.

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    Seller_x4e8JJsHAmw8S
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    OTDR is a complete farce
    by Seller_x4e8JJsHAmw8S

    I'm suddenly on 61% OTDR.

    Why? Well, silly me I completed an order for 9 units last month (in one order) which due to no fault of my own and despite dispatcching the morning after the evening it was received, Royal mail tracked 48 delivered it a day late.

    Order ID 205-9541160-5823549

    Promised delivery date without a promise extension

    29/01/2026 23:59:59 GMT

    Promised delivery date with a promise extension

    03/02/2026 23:59:59 GMT

    Actual delivery date

    30/01/2026 11:33:52 GMT

    In what world is that fair reflection of my performance as a seller that I should now have to worry about my otherwise perfect seller account or asins or livelihood being threatened?

    Why on earth would the system judge one order (who has ordered multiple units) but is still nonetheless one order / shipment, be pinged 9 times as a discretion? It is one, day late delivery.

    Can someone either tag, or give me the remaining tags of the mods who are now active so this can be looked into please?

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    Seller_RqWZAiFGCJbsE
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    Human Ingestible gating NO REPLY!!
    by Seller_RqWZAiFGCJbsE
    Amazon replied

    I have submitted 15 documents to Amazon - all that was requested, but still not heard anything back in regards to Human Ingestible issue.

    I have sent this through via email on 21/01/26.

    I have a case number that I can give to any admin personnel that can look into this for me.

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    Seller_5jfBYxoSK5qyH
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    Request moderator review
    by Seller_5jfBYxoSK5qyH

    Concerning order 171-2001391-6349119

    Thu, 20 Nov 2025 Shipping Carrier La Poste Tracking IDCC096301101FR

    Shipped 20/11/2025 arrived i Ireland 22/11/2025 an after having "travelled" in Ireland it finally arrived to our customer. who is very happy with the product received.

    The order was refunded by Amazon 5/12/2025.

    The customer asked to pay the order 5/01/2026

    Hello X

    My name is XXXX from the Advanced Payment Exceptions team.

    Thank you for giving us permission to charge your payment card.

    I'm pleased to confirm that we've recharged the Visa ending in 1114 in the amount of €476.90 for the order #171-2001391-6349119.

    This will be applied to the payment card you used for your original purchase.

    We shipped in time and do not feel responsible for the delay in Ireland.

    Our customer paid the product and we expected to be paid for the order.

    It cannot be normal that amazon keep the payment.

    Please help us to get paid, thank you

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    Seller_19xPhE8YgkmxW
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    1300% drop in Reviews to Sales ratio in last 12 months
    by Seller_19xPhE8YgkmxW

    Hi Tidystands ,

    You might like to know there's another recent thread about this "100% FBM: ~3,000 orders / 6 seller feedback in 12 months — why so low? How are others getting thousands?"

    I sell books and have had 25 seller feedbacks in the past year on around 350 orders (1 neutral as the envelope was torn [by the P. O.?])

    It may be the product type, the expectations of the customers, lethargy, disinterest etc.

    In my experience Buyers are much more likely to feedback if they have a complaint or grievance...

    My impression, for what it's worth, based on the relative time-clumping of feedbacks, is that Amazon periodically send out Seller feedback requests, to which some buyers respond...

    They may do this more consistently with some Seller's products than others, and obviously the higher the volume of sales, the more potential feedbacks...

    It has been suggested a number of times that no feedback means the Customer is happy with the product and service and the transaction and, after a couple of weeks, deserves a 5* feedback, and this is even more true for a repeat customer...

    Hope these thoughts help

    All Best

    Brian

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    100% FBM: ~3,000 orders / 6 seller feedback in 12 months — why so low? How are others getting thousands?
    by Seller_19xPhE8YgkmxW

    Hi NGS_Studio_Ltd,

    Nobody knows...

    I sell books and have had 25 seller feedbacks in the past year on many fewer orders than you (1 neutral as the envelope was torn [by the P. O.?])

    It may be the product type, the expectations of the customers, lethargy, disinterest etc.

    In my experience Buyers are more likely to feedback if they have a complaint or grievance...

    My impression, for what it's worth, based on the relative time-clumping of feedbacks, is that Amazon periodically send out Seller feedback requests, to which some buyers respond...

    They may do this more consistently with some Seller's products than others, and obviously the higher the volume of sales, the more potential feedbacks...

    It has been suggested a number of times that no feedback means the Customer is happy with the product and service and the transaction and, after a couple of weeks, deserves a 5* feedback, and this is even more true for a repeat customer...

    Hope these thoughts help

    All Best

    Brian

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    Seller_J91CarZPJmKF9
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    Worried about inactive account I can't close!
    by Seller_J91CarZPJmKF9

    thank you for replying; it’s much appreciated.

    Yes, I certainly won’t do that again, this has taught me a very hard lesson, but we lost tons of self employed income over COVID and stupidly thought FBA would keep us going. I just wish O hadn’t left it all so long.

    I think I’ll have to ask Amazon to freeze my account, let me take back any outstanding stock and see if I can pay any accrued charged over a plan. Then finally shut it down for good. Here’s hoping they’ll allow it.

    I’m so gutted, a very hard lesson to learn.

    Thanks for listening though.

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    Seller_ONmxOCOMs2AF9
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    Warning for violating our Communication guidelines policy.
    by Seller_ONmxOCOMs2AF9

    Okay I submitted my 10th appeal and they have responded saying,

    ''Hello,

    The email you received on 2026/01/17 regarding reviews manipulation was sent to you in error. We apologize for any inconvenience this may have caused.

    Thank you, The Amazon.ie Review Moderation Team''

    So after two weeks of pulling my hair out they said it was an error!! Absolute joke.

    Also strange that it states Amazon.ie when the violation is on Amazon.co.uk.......

    2 votes
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    Seller_fMsCVAHNu4txH
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    Order appeared from 2 days earlier?
    by Seller_fMsCVAHNu4txH
    Amazon replied

    Just noticed a strange one.

    This order only appeared (to me) yesterday 28/01/26, but it's showing as though it was made 3 days ago.

    This is now putting the timescales out as it's saying we received it 3 days ago, but we didn't.

    This shouldn't be a problem as we can dispatch today and still hit the delivery estimate, but it's not one I've noticed before.

    3 days ago

    26/01/2026

    09:52 GMT

    Any ideas?

    It's Invoice by Amazon?

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    Seller_wmRbFZGxTaeFy
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    AZ claim to fully tracked service + delivered replacement
    by Seller_wmRbFZGxTaeFy

    Hello,

    I have again bad experience with AZ claim team.

    203-2695735-3947538 Fully tacked Royal mail (tracking NB 6364 7106 0GB status: Ready for Delivery)

    Customer asked for replacement which was delivered to the same address (tracking 3205914860006F5E20857 delivered 29/01/2026 14:37)

    (ODR) impacted: Yes

    Appeal declined.

    Customer not communicating.

    Please help me at least remove the ODR impact from my account health ♥

    @Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH

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