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    Results for "∫https://pokertopplayer.com/∫【탑플레이어머니상【『탑플레이어포커『∆포커머니상∆』탑플레이어포커머니상』"

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    Results for "∫https://pokertopplayer.com/∫【탑플레이어머니상【『탑플레이어포커『∆포커머니상∆』탑플레이어포커머니상』"

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    Seller_kSZCywEhJQQ8J
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    Unable to fix listing issue - Other rp_3p_offer/Other Beer & Wine category
    by Seller_kSZCywEhJQQ8J

    Hi Vijay,

    This does not look like a simple approval issue to me. It looks more like the ASIN may be sitting in the wrong UK product type / browse path.

    Amazon’s own UK guidance says that ASINs with **≤0.5% ABV** should normally be listed under **Grocery**, with the **ABV shown clearly in the title and in the alcohol-content attribute**. ASINs with **>0.5% ABV** fall under **Beer, Wine & Spirits** and follow the alcohol-selling requirements.

    So if this product is a non-alcoholic spirit at **0.5% ABV or below**, category approval alone may not fix it, because the system may still be trying to treat the ASIN as **Beer & Wine / Other rp_3p_offer** instead of a Grocery item. Amazon also provides a separate process to request a **category or browse-path change**, which suggests these are not always the same problem.

    I would check these points carefully:

    * exact **ABV**

    * whether the title clearly states the **ABV**

    * whether the **alcohol-content attribute** is completed

    * whether the ASIN is mapped to the correct **UK browse node / product type**

    * whether the German listing data has carried over a product classification that does not fit the UK rules

    If the ABV is **≤0.5%**, I would open a case asking specifically for **product type / browse node correction**, not just category approval. I would also mention that the product is already active in Germany, that you hold the relevant approvals, and that the current UK error appears inconsistent with Amazon’s own guidance for low- or no-alcohol products.

    In other words, the visible error is “we are not accepting applications,” but the hidden issue may be that Amazon has classified the ASIN into the wrong UK listing path.

    I think that is the part Seller Support needs to investigate.

    [1]: https://sellercentral.amazon.co.uk/help/hub/reference/external/G201815620?locale=en-GB&utm_source=chatgpt.com "Beer, Wine & Spirits"

    [2]: https://sellercentral.amazon.co.uk/help/hub/reference/external/G201950630?utm_source=chatgpt.com "Change a product's category or browse path"

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    Seller_19xPhE8YgkmxW
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    The buyer wants to push me to the point of no return with scamming
    by Seller_19xPhE8YgkmxW

    Hello Big_Money_Cash,

    I'm on Amazon.uk and f I go to Account Health / Report Abuse, the link is

    https://sellercentral.amazon.co.uk/abuse-submission/index.html?ref=ahd_asf

    and that leads to

    Report an abuse issue that isn't addressed by other topics...

    https://sellercentral.amazon.co.uk/abuse-submission/other

    I don't know what country you're in, but you probably can't use the UK site pages, but perhaps that helps a bit?

    Brian

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    The buyer wants to push me to the point of no return with scamming
    by Seller_PZS4P5DAkgpSC

    Thanks, as I mentioned, I did report the buyer here:

    https://sellercentral-europe.amazon.com/abuse-submission/form/buyer-abuse-refund

    However, amazon did respond to me with the following message

    "Thank you for sending us the documentation. This is not the correct channel for reporting customer violations of our return and refund policies. Reports of return and refund violations must be submitted via the “Report Abuse” form in Seller Central. To report an issue, please contact us at:

    https://sellercentral-europe.amazon.com/abuse-submission/form/buyer-abuse-refund

    We used a combination of automated systems and expert human review to process this report and make a decision."

    They are sending me the same link where I reported the user.

    And thats the same my point when appealing the A-to-Z, I told that customer has received and at this point even returned the item so it is proof that she received it, they just keep respondint that it was delivered to the wrong adress.

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    Seller_8OVvPzBgjK8jA
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    VTR Issue with DX – Multiple Appeals Rejected, Top ASIN Disabled
    by Seller_8OVvPzBgjK8jA

    @Seller_lmwzklfLOK2Ob@Seller_WD80mtpYHjvBN@Seller_ZMgYkp0cgrVoe@Seller_8hQgfj6OVZYse@Seller_CnfW62x6yxvJw

    Case ID: 12385965792

    Hi all,

    We’ve had our seller-fulfilled offers in Home Improvement disabled due to VTR, despite all orders being delivered with valid DX tracking.

    This is now crippling our business as it includes our top-selling ASIN.

    The issue is clearly with DX tracking validation, not fulfilment. Amazon policy states:

    https://sellercentral.amazon.co.uk/help/hub/reference/G202014610

    “Email the DX team at Service.desk (can't post the email here) to allow tracking scan events to flow to our systems…”

    The key point here is:

    • Tracking events must flow to Amazon’s system, not just be visible on DX or to customers.
    • If Amazon does not receive the tracking event, it gets marked as invalid.

    We have already:

    • Contacted DX (A year ago and again now)
    • Provided our account number
    • DX have confirmed the configuration is now completed

    We had this exact issue last year, and enabling this resolved it.

    There are also multiple forum posts confirming the same issue, for example:

    https://sellercentral.amazon.co.uk/seller-forums/discussions/t/9218f6dc-d442-4013-8a2f-8017dc959a43

    Despite:

    • 4–5 appeals
    • Full POA
    • Evidence of delivery + DX confirmation

    Appeals are still being rejected and listings remain disabled.

    At this point, the issue is resolved on the carrier side, but Amazon is still flagging it.

    Has anyone else had this recently with DX, and how long did it take Amazon to recognise the fix?

    At this point we’re effectively being given the choice to continue appealing or admit fault — has anyone had success just admitting fault to get reinstated quicker, even when the issue sits with DX/Amazon tracking validation?

    Any help or visibility from Amazon moderators would be appreciated.

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    Seller_aNVGRJjmd020e
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    Royal Mail - Buy Shipping
    by Seller_aNVGRJjmd020e

    "Hello from Amazon Selling Partner Support,

    I understand you are unable to see Royal Mail Tracked 24/48 shipping options in Buy Shipping for your orders.

    While we understand your query about the cost difference between Royal Mail 2nd class (£3.95) and Tracked 48, and the cash flow impact of using Click and Drop, we recommend choosing from the available carriers in Buy Shipping. Using Buy Shipping allows Amazon to offer insurance for your deliveries and eligibility for Safe-T claims, but you are not required to use Buy Shipping.

    Moreover, if you prefer to use your own carrier outside of the Buy Shipping process, you may ship your order directly with the carrier, just be sure to update your tracking information in the Manage Orders page before the required ship date. Late updates to tracking will have a negative impact on your Late Shipment Rate Metric. Any issues with your delivery must be filed with your carrier directly.

    - Check the current carrier options in Buy Shipping through Seller Central

    - Compare the available Royal Mail services with other integrated carriers

    For more information, please refer to these Help Pages:

    Buy Shipping preferences: https://sellercentral-europe.amazon.com/help/hub/reference/G202086070

    Use Buy Shipping services: https://sellercentral-europe.amazon.com/help/hub/reference/G200202220

    Manage your carrier accounts: https://sellercentral-europe.amazon.com/help/hub/reference/G200785170

    Late shipment rate: https://sellercentral-europe.amazon.com/help/hub/reference/G200285190

    To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

    Were you satisfied with the support provided?"

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    Seller_ZjZ4slOF0jHpk
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    How do I find my storefront shop page URL?
    by Seller_ZjZ4slOF0jHpk

    I was in Handmade and although still classed as Handmade, was moved to one of the regular categories along with everyone else. I think because I was in Handmade, that's the reason they set me up in Brand Registry, despite never asking. But it's not a full registration. Seems to be some sort of half-way house.

    Anyway, because my brand is registered, I have a storefront - https://www.amazon.co.uk/stores/page/5B90C659-4AB6-413D-BE27-E6886722935B?ingress=0&visitId=bda64ca8-71ea-44fa-bed2-ce37a20e31bf (bit of a mess at the moment as I'm re-doing listings and hit a major Amazon catalogue error that as per usual SS can't seem to understand or fix).

    Anyway, again, this link is at the top of all my listings - "Visit the NB Photography Store" - and can also be found in the Amazon Ads campaign section where I manage the store from. Do you have anything?

    Only 'properly' registered brands can get a shortened URL. The rest of us are stuck with a long version.

    What I did was create a free QR code directing to the URL and use that on printed material. Dunno if any of that helps?

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    Seller_T6vbj3gsQamoq
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    Ongoing listing hijack - Sent in circles by support with no help
    by Seller_T6vbj3gsQamoq

    A third party has amended listings for my products on the following ASINs:

    B0G6SV9PY2

    B0FP79NQBW

    B0G6SV3J6D

    I am the Amazon Brand Registry Owner and manufacturer for these products.

    The 3rd party creator of these listings is falsely claiming to be the brand owner. This is a clear product detail page abuse / listing hijack.

    I have followed Amazon’s instructed processes from https://sellercentral.amazon.co.uk/seller-forums/discussions/t/964db033-4857-4b27-b3df-bdcdc300e3d5 and am now stuck in a support loop:

    Report Abuse → Ticket 12205412252 → sent to Brand Registry

    Brand Registry → Case 12343207812 → sent to Seller Support

    Seller Support → Case 12352404502 → sent back to Report Abuse

    Each time I have to re-provide the same information only to be eventually told, you don't need to follow this reporting route until I have eventually been sent back to where I started.

    Amazon is allowing

    False brand ownership claims

    Incorrect product representation

    But refusing to amend it claiming that it will confuse customers.

    I need this escalated to the Catalog / Product Detail Page Abuse team immediately.

    Can a moderator or Amazon rep take ownership of this case and route it correctly? @Seller_DNQGSsdC7DccM@Seller_z3k8APxGfbQEK ?

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    Seller_xKXhrZnoGVqnC
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    European VAT issues - specifically Italy VAT
    by Seller_xKXhrZnoGVqnC

    Try looking in the Aged Inventory Surcharge report which is in Reports-Fulfilment by Amazon-Payments- Aged Inventory Surcharge Report

    And also the Multi-country inventory report - Reports-Fulfilment by Amazon-Inventory- Multi-Country Inventory

    This happened to me for Spain although I did used to have a valid Spain VAT number until 2021 and used PAN-EU up to then.

    If you don't have a valid VAT number in Italy then it could well be that this has been triggered by returns from Remote Fulfilment with FBA (RFF) rather than PAN-EU

    You may be able to find returns in Italy in the Customer Returns report and then see how the orders were fulfilled - PAN-EU or RFF.

    If you find any inventory in Italy with the above reports, and can show that this was placed in Italy due to an RFF return rather than a PAN-EU order, then you should be able to ask the FBA team to Remove and Reimburse the inventory. Apparently the warning should then be removed, as has happened for other sellers, but I've done all the above and got nowhere:

    https://sellercentral.amazon.co.uk/seller-forums/discussions/t/ce74290a-c58f-490a-8828-8ae641badb01?postId=09fab688-762d-46e7-a5ba-b57f7b90de63

    My only hope now is that a Community Manager responds to the above post but it's been up a month already.

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    Seller_nBOoM3pBs6Kuo
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    Different colour ASINs in one family sharing the same image
    by Seller_nBOoM3pBs6Kuo

    Hi Taylor,

    Thank you for your help, I have followed the steps and everything was looking fine in our backend but unfortunately on the detail page we are still seeing the error.

    Is there any other troubleshooting you can do on your end ?

    https://www.amazon.co.uk/dp/B0GWRMDB4F

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    Seller_dnxnrsZIeTNo3
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    Amazon complaints contact query
    by Seller_dnxnrsZIeTNo3

    When it comes to refunds issued without a return request, this can sometimes happen under what's known as a "returnless refund" scenario, where Amazon's customer service resolves a buyer's issue directly. I know that's not ideal when the item hasn't come back to you.

    For your best path forward with SAFE-T claims that have been denied, the key is making sure you're filing within the correct window and providing strong supporting evidence — things like photos, tracking info, and clear documentation of what was received (or not received). If a claim has already been denied and you believe the decision was incorrect, you do have the option to request a review of that decision.

    For the UK marketplace specifically, the best route to get proper support on this is directly through Seller Central — you can contact Seller Support here: https://sellercentral.amazon.co.uk/gp/contact-us/contact-amazon-form.html

    When you open a case, select "Orders" and provide as much detail as possible, including order IDs, so the team can investigate thoroughly. Seller Support is really the right team to dig into the specifics of individual orders and reimbursement decisions.

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