Hi,
Thanks for your reply, yeah i didnt bombared seller support with all these issues dont worry lol i just asked them to remove the care instructions that amazon added.
Anyway regarding the variation, obviously i can see that it says i havent entered anything, however when the listing was put up it was all entered correctly & ive been able to edit that listing fine up until 2 days ago because i edited it twice last week, you see how the image below the one with errors with just a single colour is fine.. using Alpha for adults and then Age for kids, i can edit single coloured t shirts no problem but any that have more than 1 colour are now throwing me errors...
So let me show you, if i click edit to go in to re-enter the data, obviously for kids i use Age. So no age option appears ? ...
^ so you see the two with the arrows, there not showing any errors, and i use 'Age 14 - 15 Years etc' , depending on the size of the t shirt, i click edit on the one that shows error and there is no age option? Also bare in mind i uploaded that sku exactly the same as the others, the one in the picture above showing error is Kids 7-8 so it was uploaded as Age - Kids 7 Years 8 Years. also bare in mind this listing has never showed me any errors in the variation and i could edit this listing perfectly last week. Something is definitely broken there. But thinking about it after reading Robot Raves post, what im thinking might of happened is amazon is now classing some of the variations as shirts rather than t-shirts? probably makes sense and that's why there's no age option. Because also if i do enter data in one of the ones showing me an error, it will then fix that, but then show errors on the sku's that werent showing any error and vica verca, so it's impossible to fix because it's a never ending loop of fix one then the others shows error.
I know it all sounds a little confusing sorry.
Also regarding the delivery times, i only have 1 product template assigned to all my SKUs, i did check this before i posted and as you can see from the 2 photos above that both delivery locations were my own address i didnt use different address's, so showing 2 different delivery times for different sizes in the same item makes no sense at all.
And yeah i understand that i can update the care instructions myself, which is exactly what i'm trying to do on that t-shirt above but because it's throwing me errors in the variation part which i can't seem to fix i cant save the listing to update. that's why i did reach out to seller support to ask them to remove it.
Thinking about it though, I'm pretty sure what's happened is amazons A.I has taken over this listing, its now classing the white variation as a shirt rather than a t-shirt because like robot rave has said above , this listing too is also asking me to enter a collar style and sleeve length etc which does not apply to t-shirts. And this will be the same time the A.I decided to add in false care instructions. Those care instructions would look like they'd apply to a shirt rather than a t shirt aswell.
I've given up with amazon now anyway, you spend so many hours each week putting new listings on for amazon silly A.I system to keep changing things that we can't fix, i also had the issue where amazon's A.I system decided to merge different t-shirts together, changing listing images to random things which was impossible to fix except for deleting and reuploading. All un-necessary time consuming issues that wouldnt be issues if things were left alone. It's time to move on