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Results for "❰텔레그램[ @game8282 ]❰"섯다게임api"∆스포츠솔루션 소스판매 ∆「맞고사이트제작 「❱홀덤사이트개발비용❱❱보드 게임 소스❱⍠홀덤사이트제작 ⍠"

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Results for "❰텔레그램[ @game8282 ]❰"섯다게임api"∆스포츠솔루션 소스판매 ∆「맞고사이트제작 「❱홀덤사이트개발비용❱❱보드 게임 소스❱⍠홀덤사이트제작 ⍠"

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VTR - 1st Time Category Suspended
by Seller_5V0KViVqB4bDZ

You can use the buy shipping api through shipstation to avoid this

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VTR - 1st Time Category Suspended
by Seller_ONmxOCOMs2AF9

We use a third party API (Shipstation) to create all of our shipping labels. All parcels are sent fully tracked and avoid the VTR defect report. However, all of our low value letters and large letters are sent Royal Mail 2nd Class and Royal Mail 48. The tracking ID, Carrier etc are all sent correctly into Amazon. Any unscanned letters with a 2D barcode have always come into the VTR defect report and for the first time ever Amazon have suspended one of our categories. We have never met the 95% target since VTR began.

We have always been under the impression that Amazon validate any unscanned mail and as per Amazon FAQs it says, ''However, we will validate unscanned tracking or package IDs with the integrated carrier before suspending your offers in the affected category. Your offers will not be suspended if you have provided valid IDs, including for all parcels that have not been scanned by the carrier. This includes delivery confirmation-only methods such as Royal Mail 24, Royal Mail 48, Royal Mail first class or Royal Mail second class.''

We have sent our first appeal (and provided evidence of the shipping labels used) and it has been rejected. I feel that we are being forced to go down the buy shipping route or fully tracked for every item (which is not cost effective).

We have emailed support but are not holding out for a favourable resolution. Has something changed that we don't know about?

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SSA Feedback removal
by Seller_sZ7llnakWlNFt

Hi Mods, as per previous message we have the 2 cases open where customer service won't remove feedback even though they are eligible for removal under SSA. Please look into these for me and remove as per policy, as a reminder this states:

What if my carrier doesn’t meet their delivery promise and I get negative feedback?

With SSA enabled, your account health is protected from negative feedback due to late deliveries, and we will suppress negative feedback related to late deliveries on your SSA orders, as long as:

You shipped the orders on time

You provided valid tracking information

At ship confirm, you used a shipping service that matches (or is faster than) the service that was used by SSA used to calculate delivery promise. You can see what method was used on Order Detail page and Order API.

The order was shipped domestically.

Here are the case numbers:

10453152942

10452993112

@Seller_Huz6FT08OxHAR@Seller_TSXM2A5nxWSuH@Seller_DNQGSsdC7DccM@Seller_mIRnuhdx7l5sN

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Thank you @Seller_9EVIA75XXLsLlyou had great advice here, i was already during the process of fixing my listings via the excels when you created your post. I have now managed to fix them all again, took me quite a few un-necessary hours but we got there. i have also filled in all the data columns to make sure hopefully the A.I system does just not add random data. But yes thank you, all very good advice there.

The only thing i will add is regarding the delivery times, as you mentioned ''They use different size_systems so that may be where your issue lies ''

All the other kids sizes except that one size were showing the correct delivery times, it was just that Kids Size 3-4 that was showing a longer delivery date, which still doesn't make any sense to me but hey ho.

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Yes they can but i'm my own brand and no one else sells on my listings, it's amazons silly A.I system that keeps tinkering about with our listings that's becoming a real issue, there's been 3 times this year ive had to spend hours fixing things that the A.I has broken. It's starting to get to the point where there's so many different issues each week that amazon is becoming too hard to stay on top of, we have now decided to priotize else where.

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Seller_TufyJDtetbrlUreplied
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Ahhh so it does seem that amazons A.I has gone through and changed all my t-shirt listings to shirts in the product type. This also explains why ive been 70% down on sales since this happened in the last week. Great stuff amazon.

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Seller_TufyJDtetbrlUreplied
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Now you've said that, it's clicked that this is exactly whats happened to mine! Because in the listing of mine which i can't update the variations of, that one too is asking me to update the collar styles and sleeve length etc So im pretty certain amazons A.I has been on my listing and changed part of it to a shirt instead of t shirt and at the same time added false care instructions. I did too also have all the listing images fiasco before, and also child variations from one listing being moved to others etc which made no sense. I had to spend so many hours fixing those out. It's just a never ending game of issues.

How did you check the list of attributes to show which listings of yours are showing as shirts rather than t-shirts? I'd be interested to see which of mine are. Thanks!

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Seller_TufyJDtetbrlUreplied
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Hi,

Thanks for your reply, yeah i didnt bombared seller support with all these issues dont worry lol i just asked them to remove the care instructions that amazon added.

Anyway regarding the variation, obviously i can see that it says i havent entered anything, however when the listing was put up it was all entered correctly & ive been able to edit that listing fine up until 2 days ago because i edited it twice last week, you see how the image below the one with errors with just a single colour is fine.. using Alpha for adults and then Age for kids, i can edit single coloured t shirts no problem but any that have more than 1 colour are now throwing me errors...

So let me show you, if i click edit to go in to re-enter the data, obviously for kids i use Age. So no age option appears ? ...

^ so you see the two with the arrows, there not showing any errors, and i use 'Age 14 - 15 Years etc' , depending on the size of the t shirt, i click edit on the one that shows error and there is no age option? Also bare in mind i uploaded that sku exactly the same as the others, the one in the picture above showing error is Kids 7-8 so it was uploaded as Age - Kids 7 Years 8 Years. also bare in mind this listing has never showed me any errors in the variation and i could edit this listing perfectly last week. Something is definitely broken there. But thinking about it after reading Robot Raves post, what im thinking might of happened is amazon is now classing some of the variations as shirts rather than t-shirts? probably makes sense and that's why there's no age option. Because also if i do enter data in one of the ones showing me an error, it will then fix that, but then show errors on the sku's that werent showing any error and vica verca, so it's impossible to fix because it's a never ending loop of fix one then the others shows error.

I know it all sounds a little confusing sorry.

Also regarding the delivery times, i only have 1 product template assigned to all my SKUs, i did check this before i posted and as you can see from the 2 photos above that both delivery locations were my own address i didnt use different address's, so showing 2 different delivery times for different sizes in the same item makes no sense at all.

And yeah i understand that i can update the care instructions myself, which is exactly what i'm trying to do on that t-shirt above but because it's throwing me errors in the variation part which i can't seem to fix i cant save the listing to update. that's why i did reach out to seller support to ask them to remove it.

Thinking about it though, I'm pretty sure what's happened is amazons A.I has taken over this listing, its now classing the white variation as a shirt rather than a t-shirt because like robot rave has said above , this listing too is also asking me to enter a collar style and sleeve length etc which does not apply to t-shirts. And this will be the same time the A.I decided to add in false care instructions. Those care instructions would look like they'd apply to a shirt rather than a t shirt aswell.

I've given up with amazon now anyway, you spend so many hours each week putting new listings on for amazon silly A.I system to keep changing things that we can't fix, i also had the issue where amazon's A.I system decided to merge different t-shirts together, changing listing images to random things which was impossible to fix except for deleting and reuploading. All un-necessary time consuming issues that wouldnt be issues if things were left alone. It's time to move on

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Refunded for no reason
by Seller_tRuvBEHDedp4q

Yes - its the fight that was just taking up too much of my time.

Its a policy of Amazon - I mean its there in black and white on the Buy Shipping help page that metrics would be protected from ALL delivery issues when Buy Shipping is used. I even got told once by one support worker that it meant only late delivery issues and not when item got lost so delivery was never attempted!

My RM Account is also linked to Buy Shipping. I have had the issue both when using Buy Shipping via the Amazon seller central orders page and also when using Packing Partner which buys the labels from Amazon via the Buy Shipping API so for all intents and purposes is exactly the same.

As I said it was just taking up too much of my time. Luckily it is fairly rare and I worked out my account is in good standing otherwise and so could take the odd hit in this way so I decided not to continue wasting my time and switched to using just Click & Drop.

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Seller_HiFGjuQIWet0vreplied
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I would also like an update on where we are, a week to update the api outputting postage seems and unreasonable length of time for the task to be completed, it is not just that issue that cost us sellers profit, sales and margin lost since is adding up, it needs resolving.

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