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Results for "➧【〃KOA79。COM〃】➧〙카지노 검증업체〙』카지노 3만쿠폰』∆우리카지노 가입∆』카지노가입쿠폰』φ카지노 사이트 추천φ"

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Results for "➧【〃KOA79。COM〃】➧〙카지노 검증업체〙』카지노 3만쿠폰』∆우리카지노 가입∆』카지노가입쿠폰』φ카지노 사이트 추천φ"

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Seller_GPLxAbyNPI33I
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A-Z Claim policy breach
by Seller_GPLxAbyNPI33I

Hi All

On Amazon page https://sellercentral.amazon.co.uk/help/hub/reference/G200202220

Buy Shipping benefits and features

It clearly states in Table 1 Benefits

A-to-z Guarantee claims: If you purchase Amazon’s Buy Shipping and dispatch on time, you are protected against A-to-z claims where a customer reports problems with delivery. Those claims will not affect your Order Defect Rate but you are still responsible for the financial loss of these claims.

I currently have two A-Z Claims with an ODR of 0.46%

I have appealed this with Amazon c/s as advised but I was informed by an agent that "Buying shipping through Amazon Buy Shipping does not protect my ODR

What the hell!

@Seller_TSXM2A5nxWSuH

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A-Z Claim policy breach
by Seller_GPLxAbyNPI33I

And now this response

Why was my appeal denied?

We have reviewed all available information and determined you have not provided sufficient evidence to prove delivery.

So two things 1) Not that I was querying the delivery aspect (although it had date & time + GPS pin drop of delivery by Royal Mail.

2) I was actually asking why Amazon are breaching their own policy as it clearly states in Table 1 Benefits

A-to-z Guarantee claims: If you purchase Amazon’s Buy Shipping and dispatch on time, you are protected against A-to-z claims where a customer reports problems with delivery. Those claims will not affect your Order Defect Rate but you are still responsible for the financial loss of these claims.

I could not of made it any clearer to the so called "Special Team" Oh they're special alright!

So instead of removing the ODR defects that should of not been placed on my account in the first place, they respond instead by telling me that they uphold their original decision regarding non delivery which is not what I asked about!

I have said before that I believe Amazon staff are trained not too answer questions because it suits Amazon's narrative.

Please Moderators sort this out.

@Seller_TSXM2A5nxWSuH

@Seller_Huz6FT08OxHAR

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Seller_u1iqyxu7Et5wy
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Case ID for ALL ASINs: 10785335952

For each blocked ASIN that is now in the process of reinstating the PDP, the process is STILL not complete despite more than 5 business days passing. When the allotted time is passed and the ASIN is still not running, Amazon asks you to create ANOTHER CASE. So basically, we have to create cases to fix the error of incorrectly blocking the product, then ANOTHER case to fix the error of the original case not completing its sole purpose.

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Hello @Seller_u1iqyxu7Et5wy,

I am Spencer with Amazon. I checked both cases and they are both still under review.

Let´s continue to monitor them and keep in touch.

Regards, Spencer

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Seller_TSOxLjv7NZmKireplied
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We had the very same issue. I opened around a dozen seperate cases with SS over a period of 3 months. In the end we have been forced to relist and lost all feedback. Not good, since this has impacted sales......

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Seller_ufS7ukKSi6KYQ
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I have over 10000 listings many of which have been listed for over 6 years. All are manufactured by us, are in Brand Registry, and have valid GS1 Ean codes. I have never had a problem editing them from time to time to improve images etc. Then suddenly a couple of days ago I get a "Product ID entered is not valid" on 1000s of these products. I cannot amend any of these products because of this error against the External Product ID. I have tried updating by file upload and have checked all attributes in case there have been changes to the template.

I am going around in circles with seller support. Note, these are existing listings for own branded products for which we are the only seller. Has anybody else experienced this?

Thanks

Matt

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I had to open another case ID 10803225912 to deal with this first one. After explaining through chat and giving all the information needed for them to solve the issue, I get sent ANOTHER generic response email saying:

I would like to assist you further, however in order to proceed, we will need some additional information. Please write back to us with the exact details of your issue, as it pertains to your case:

-Main concern

-Name of Campaign

-Time period

-SKU or ASIN

-Screenshot or attachment (if necessary)

To upload the screenshot in the case, follow these steps:

1. Click the question mark at the top right of the page.

2. Click Support Center.

3. Under Case log, go to "View your cases".

4. Search for the case 10803225912

5. Under "Attachments", click on "Choose File".

Once you reply to the case, we will continue assisting you on this matter as soon as it is possible.

This is a COMMON occurence in the Amazon Support Team, no one bothers to read the previous correspondence and wants all the information ALL OVER AGAIN, wasting my time and energy and their time and energy all the time and energy of the Support Team member's that I have already responded to. For the 4th time, I have sent description of the issue, campaign names, ASIN, screenshots... what is the point if no one bothers to actually go through it?

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Seller_u1iqyxu7Et5wy
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Case ID 10736055852

Amazon - "We have reviewed the query and found that the campaign is compliant with Amazon Advertising's guidelines. Hence, we have re-moderated the ad. Please note that it may take up to 24-48 hours to reflect in the dashboard." 29.01.2025

Well that was 2 weeks ago and the campaign is still not running. This is a common problem. Campaigns and ads are rejected in error, and after Amazon finally finds the campaign compliant and re-moderates, the campaign remains "Not approved" after the 24-48 hours period has finished.

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Hello @Seller_u1iqyxu7Et5wy,

I am Spencer with Amazon.

You should have received an email today with important information.

Let me know if it isn´t the case.

Regards, Spencer

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Seller_GX0Q5PmBwhXi5
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Amazon not accepting SDS
by Seller_GX0Q5PmBwhXi5

Hi

Amazon will not accept SDS sheet from the distributor for one of the products we sell, we sell the product already on 2 other listing which is hazmat fulfillable but now for some reason wont accept this one for a new listing. I have submitted more than 8 times, just giving us a generic answer but SDS is up to date.

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