Hello everyone,

I'm looking for advice from experienced FBA sellers and Amazon moderators regarding a Dangerous Goods (Hazmat) issue.

Timeline:

• I enrolled my ASIN B0B9MGR6C8 in the FBA Dangerous Goods Programme.
• I submitted the required SDS and Dangerous Goods documentation.
• Amazon approved the ASIN, and it showed as Dangerous Goods Programme Fulfillable.
• I shipped 384 units to FBA.
• Amazon successfully fulfilled 117 customer orders from this inventory.

Later, the remaining 267 units went into FC Processing and my listing became out of stock.

I contacted Seller Support several times between 17 July and 28 July, and I was repeatedly informed that the inventory was only undergoing normal FC verification. Amazon has since acknowledged that these communications were incorrect.

On 29 July 2026, my Inventory Ledger shows that all 267 units were moved from SELLABLE to DEFECTIVE and then immediately DISPOSED on the same day.

Amazon's specialist team later explained that during a physical compliance review they found an "Extremely Flammable" GHS pictogram on the product packaging and relied on Section F.7.3 of the Amazon Services Europe Business Solutions Agreement to dispose of the inventory immediately.

Amazon also confirmed that:

• the information provided by Seller Support during FC Processing was inaccurate;
• the 50% reimbursement previously offered should never have been offered;
• no reimbursement will be provided.

My questions are:

1. Has anyone experienced a situation where an ASIN was approved for the FBA Dangerous Goods Programme, inventory was accepted and sold, and then the remaining inventory was disposed of following a later physical compliance review?
2. If inventory is first moved to DEFECTIVE before disposal, should there normally be a Removal Order ID, or is immediate disposal without a removal order standard practice for this type of Dangerous Goods classification?
3. Is there any published seller-facing policy explaining why inventory that was already accepted into the Dangerous Goods Programme and fulfilled through FBA can later be disposed of without reimbursement following a physical compliance review?

I'm trying to understand whether the process followed in my case is standard procedure or whether there are additional appeal options available.

Absolutely, Hasbro do thee Toy Safety testing ONCE, just once when they put together a file of components, and details. Unless the packaging or product fundamentally changes or the laws change, thats it. One time.

So asking people to do this for multiple items every year Amazon, what do you think is going to Happen ? well here is a hint Amazon. We sell multi packs of items, so we will reduce those down to one SKU. All the multi pack discounts ? gone for Amazon customers. We wont be offering them, a simply put to ask people to pay 500 USD per ASIN when bar the quantities they are the same is absurd.

So then customers can go to eBay, The Range or websites to buy multi packs that are available cheaper. Its that simple and they will.

If we sell an item for £7.99 for a pack of 2 and then a pack of 12 due to postage comes in at £12.99, its obvious people can and do buy more. But to then expect us to pay twice for the same product ? NO

So we will remove the 12 packs, the 25 packs the 50 packs and 100 packs from Amazon, end of discussion. Customers can then still buy them elsewhere, but when they can buy in bulk cheaper, they will not buy from Amazon.

Not having the foresight to sort it out properly before launching it is shocking, but frankly not suprising, another knee jerk decision of throwing the baby out with the bath water.

Amazon should have pre negotiated a fixed price with the labs and also included that multi packs can be covered by the same test report which is basic common sense.

Since they havent, we will reduce our multi packs down to ZERO on amazon and the customers can go to other platforms to buy them.

Your loss Amazon, but this is going to reduce the overall catalogue by millions of products.

Its absurd, that no one saw the risks of not sorting it.

When it comes to international VAT Amazon negaotiate pre arranged fees and structures, so why didnt they do this ?

They are basically telling you that as far as they are concerned your absolutely official documents issued legally and in full compliance with the law are worthless. Which is crazy.

I am now at 50 Percent as well. I am in the process now of moving everything to Ebay. Like you I dont understand why Amazon would do this to us. I have been selling on here for 20 years now. A bit off notice that this was coming would have been nice. Just cancelled 65K order for quarter 4 and have now decided after this Christmas the business will close altogether. I have the awful job now of telling my staff I have to let them go.

My requests have doubled overnight and now it stands at 50% of my inventory. Expecting it to rise to full inventory before long. I simply fail to understand the merits of what they are doing. I have read reports of US based Amazon sellers basically packing up and closing down their business, effectively overnight, due to this same policy there. Whilst I understand the cautious nature of product safety, putting in place a disproportionately costed "solution" to make sellers jump through just isn't the answer. I don't see any correlation in the products Amazon is requesting for. It was slow in the past year to request, but now it is basically the entire catalogue being requested. Marketplace sellers have significantly boosted Amazon's appeal to the platform's customer base. The only thing this new process is doing is closing the door to what will be thousands of products Amazon no longer stocks or indeed never did, and making the site far less appealing to shoppers. Like everything though - I don't see the policy changing so I believe that is it here for us all.