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Results for "계좌구매 [ @MOONPAY_CALL ] 1:1가상계좌 우리 제주가상 기업가상계좌"

(601 results)
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Seller_kuuoLrlKZuNa0
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My UK seller account is deactivated permanently
by Seller_kuuoLrlKZuNa0

Hello Everyone,

My seller account in the UK marketplace is deactivated due to failed KYC verification. The reason is submission of appeal after the required timeline of 30 days from the enforcement date. Account health team stated that it is their final decision!

Case ID: 11719961582

For KYC verification, I provided these documents: 1. Passport's copy, 2. Bank statement of personal account, 3. Certificate of good standing, 4. EIN letter (147C) from IRS, 5. Operating agreement.

Reasons for failed KYC verification:

I own two limited liability companies in the USA. Let's say these are: A LLC and B LLC. By mistake, I entered A LLC as the business name with the registration number of B LLC in the "Business Information" section under account info. I requested the Amazon team to make the "Business Information" section editable. Then, I would be able to edit and update the information. I reached out to the Amazon team for help multiple times through support cases and emails from 21 August 2025 to 30 September 2025. But the Amazon team denied my request and sent me the same generic replies. And I could not correct the business name and registration number. For this reason, I could not complete the KYC verification process in time.

Reasons behind delayed submission of appeal:

I had to go through the official process of amendment of business names for both of my companies. It was a time consuming and costly experience. Firstly, the business name of A LLC was changed to C LLC. Secondly, this C LLC was dissolved. Thirdly, the business name of B LLC was changed to A LLC to match the business name and registration number which is present in the business information section in my UK seller account. Fourthly, a notification on change of business name was sent to the IRS and an updated EIN verification letter was requested by mail. Finally, a new operating agreement was prepared and signed. The whole procedure took more than two months to complete starting from 04 September 2025.

I explained all to the support team. But they did not reinstate my account. Now I don't know what else to do. Please help!

Case ID: 11719961582

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Seller_QWWKBrsPchf3F
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High pricing error, more listings deactivated.
by Seller_QWWKBrsPchf3F

so incredibly frustrating. This is supposed to be one of the largest market places on earth but the support and experience is genuinely depressing.

I have been back and forth with Amazon for months now justifying the price that I set. I cannot set it lower. It would be loss making.

For eg. I sell one product but offer it in quantities of 1 to 28.

Amazon keep telling me that the price is wrong.

The prices are discounted heavily for bulk purchases.

1 is 13.99 and 28 is 250 which is £150 cheaper that buying 28x 1 cans.

I have sent multiple support cases but am told each time that it’s too high.

Support seems to be run by chimps using ai or some *^%+

Has anyone had this again and again and did you find a resolution?

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Seller_qMpe2ZoDCwb4V
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Amazon downgrading customer 'switcheroo' returns to compensate less?
by Seller_qMpe2ZoDCwb4V

Hi

Just wanted to ask if anyone has a way to fight this Amazon behaviour in order to increase reimbursement value?

We sell aftermarket parts for e-scooters, there are always buyers who do casual 'switcheroo', take our item and return original broken/damaged items. Of course original items are materially different with serial numbers, different brand, colour, etc. so it's an easy claim with Amazon. Now the problem since around 2025 is that:

1) Customer buys item in NEW condition

2) Customer returns different item. Amazon I assume clearly sees this and puts it under Used - Poor condition and places it in Unsellable condition, forcing removal.

3) Upon inspecting the item personally and submitting the case to Amazon, seller support only reimburses like 20% of the item's actual cost (not the sales price, but our own cost). So in the end, for example 45 GBP item (for new condition), only 3.50 GBP reimbused (item cost is 15 GBP in this case).

I understand that Amazon changed it's policy at some point to reimburse deemed costs for lost items, etc. and normally they are more or less correct. The problem is with Amazon rating returns as Used, even when customer has received brand new item and it was sold in NEW condition. I have tried revaluation tool and submitting invoices with no success.

Thanks! :)

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Seller_TA4N8tPN5wjCJ
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one negative feedback puts account at risk, no customer contact!
by Seller_TA4N8tPN5wjCJ

I recently received a warning from Amazon about a critical incident that had put my account at risk.

On investigating, it was my first ever negative feedback in over 15 years; there goes my prized 100%, and for no reason.

The customer hasn't contacted me or made any enquiry about delivery of the item, just left a filthy review which implies that I have failed to do anything about lost deliveries ( I think they have an issue with courier). On checking the tracked 48 RM delivery, I have confirmation of delivery and a photo.

What should I do? raise some sort of case with Amazon? due to being a small seller, 1 neg out of 20 recent will always put me over the 1% rate ( surely this should be treated statistically?), but i need to get their feedback looked at because not only is it damaging, it is undeserved and the allegations about repeated failures which some could attribute to me are untrue.

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Seller_TX7yhVegrfOrA
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Delivery Promise Extensions
by Seller_TX7yhVegrfOrA

it got unpadded for 1 week and now back to been padded. it feels set in the software where at least 1 of the templates are padded every month no matter what the metrics are.

im 100% on all prime stuff - padded

im 95% on standard stuff - not padded.

Theres a seller out there with 98% standard and padded.

it really doesnt make any sence

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Seller_AcE276Mz0MLZs
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Lost featured Offer Eligibility for all our branded ASIN
by Seller_AcE276Mz0MLZs

Hi Adam,

Hope you are well,

Im having the same issue, there is no issue wit my account my ODR is way below 1%,

Please help it is now the peak time for us sellers

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Seller_SJNfpAUQDBkUJ
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Report and Abuse To amazon Variation Policy
by Seller_SJNfpAUQDBkUJ

Hello Folks,

I am trying to report a seller who is abusing amazon Listing Variation policies and merging different product in as variation to manipulate reviews and get unfair advantage on other sellers.

1- I reported an abuse by using below link and get automated reply, no violation found .

https://sellercentral.amazon.co.uk/abuse-submission/form/incorrect-variation.

2- Than is opened case with seller support and fun started, seller support is answering random replies without even reading my emails, after a lot of emails finally they understand my concerns and guess what !!! they told me to perform action in step 1. i have clearly mentioned them in my emails step 1 was not successful for this reason i am opening case and requesting to manual review it.

@Seller_mIRnuhdx7l5sN@Seller_DNQGSsdC7DccM@Seller_Udi0JNbTrsmUV@Seller_iTgjdgiRqiPsn@Seller_TSXM2A5nxWSuH

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⭐ Product Review vs. Seller Feedback: Know Your Rights
by Seller_FJwyF3iu5qxUY

Understanding the distinction between product reviews and seller feedback isn't just helpful—it's essential for your success on Amazon. Many sellers confuse these two types of feedback, which can lead to mishandled customer interactions and missed opportunities to improve their business. By clearly understanding these differences, you'll be better equipped to manage your store performance, protect your account health, and grow your sales effectively.

What is a Product Review?

A product review is a customer's evaluation of the specific product you sell. It includes a star rating (1 to 5) and often a written comment detailing their experience with the product. Product reviews are centered on the product's attributes, such as quality, functionality, and overall user experience. They are visible on the product detail page and play a significant role in influencing potential buyers' purchasing decisions.

What is Seller Feedback?

Seller feedback, on the other hand, is a public rating of your performance as a seller. It focuses on the customer's experience with your service, including aspects like shipping efficiency, packaging, professionalism, and customer support. Seller feedback is not about the product itself but rather how well you perform as a seller. It is displayed on your seller profile and can impact your eligibility for the Buy Box, search visibility, and overall account health.

Key Differences

  1. Focus: Product reviews are about the product, while seller feedback is about your service as a seller.
  2. Visibility: Product reviews are prominently displayed on the product detail page, while seller feedback is found on your seller profile.
  3. Impact: Both types of feedback influence your sales and reputation, but in different ways. Positive product reviews can boost your product's visibility and sales, while high seller feedback can improve your chances of winning the Buy Box and maintaining a healthy account.
  4. Management: You can request product reviews from customers who have purchased your product, but you should avoid soliciting seller feedback directly to comply with Amazon's guidelines.

Why Both Matter

Both product reviews and seller feedback are essential for your success on Amazon. Product reviews help build trust and credibility for your products, while seller feedback reflects your professionalism and customer service. Managing both effectively can enhance your reputation, drive sales, and ensure long-term success on the platform.

By understanding the differences between product reviews and seller feedback, you can better navigate Amazon's feedback systems and use them to your advantage. Focus on providing excellent products and customer service to earn positive feedback in both areas.

💬 What's your experience managing product reviews and seller feedback? Share your best practices and challenges below! And if you found this guide helpful, don't forget to upvote so other sellers can benefit too.

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Seller_5el4WAbBdKX1z
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⭐ Product Review vs. Seller Feedback: Know Your Rights
by Seller_5el4WAbBdKX1z

absolutely this! We only get 1% of customers leave feedback which makes it very difficult to maintain our standard

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Seller_H14TOd6nh96FC
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280 urgent products stuck in UKK1 and XLH4 over one week
by Seller_H14TOd6nh96FC
Amazon replied

G'day Amazon Inventory Team,

Plz help!

My shippment FBA15KWJSZSL

Last case ID: 11685133282

My products stuck in FC UKK1 and XLH4 over 1 week, the associate keeps telling me to wait. But as I know, these 2 FC are NOT designed to ship products to customers(discussed in references below). I've also reviewed my previous shippments(e.g. FBA15KQJJ86P, FBA15KK5VY8G, FBA15KKHC7G5), they were never been transfered to these 2 FC center.

ref:

https://sellercentral.amazon.in/seller-forums/discussions/t/7f2e5946-a02a-411e-b8a6-ab416af427b3?postId=47de77e1-1958-4bd8-8a15-9ab2973545f9

https://sellercentral.amazon.in/seller-forums/discussions/t/6e246f70-c045-4eac-ab83-ce67ccd8e5fd?postId=1d001327-bc1a-4dfd-a051-57e48510cc48

The last seller incounters the same question now, plz help!

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