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Results for "계좌구매 [ @MOONPAY_CALL ] 1:1가상계좌 우리 제주가상 기업가상계좌"

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Seller_ylQsuEEVPqqOA∙
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Seller_hzM671NZ1X5YX∙
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Seller_bwTEJFnDjxAIL∙
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Seller_aG68YrZqiG7EW∙
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Seller_ZyGdB49sb7An4∙
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Seller_Fg2fqaWOnEtha∙
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Seller_LV7u1trC9Mscd∙
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Seller_TufyJDtetbrlU∙
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Results for "계좌구매 [ @MOONPAY_CALL ] 1:1가상계좌 우리 제주가상 기업가상계좌"

(3496 results)
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Seller_ylQsuEEVPqqOA∙
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Subscribe & Save Not Working for Merchant Fulfilled SKUs
by Seller_ylQsuEEVPqqOA

Hello,

I’m experiencing an issue with the Subscribe & Save program. I have 1453 SKUs under the Merchant Fulfilled (MFN) model, and none of them are eligible or active for the program. However, 4 SKUs fulfilled through FBA are successfully enrolled and active.

All MFN SKUs meet the program's requirements (pricing policy, category eligibility, and proper settings).

I’ve received no notifications or warnings from Amazon regarding ineligibility of these SKUs.

My support inquiries so far have not provided any clear solutions or answers.

Questions:

Has anyone encountered a similar issue with MFN SKUs and Subscribe & Save?

Are there any specific criteria or requirements for MFN SKUs that I might have missed?

@Spencer_Amazon, could you kindly review this situation or connect me with a team that can assist in resolving it?

Thank you in advance for your insights and help!

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Seller_hzM671NZ1X5YX∙
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DELAYED DELIVERY DATES
by Seller_hzM671NZ1X5YX
Amazon replied

Morning

My prime and my standard delivery dates have been padded by 1 day.

This normally only happens when I have a warning for LDR or something like that. however I have had no warnings and there is no reason for Amazon to extend my delivery date by just 1 day. Removing my next day delivery option has had a massive impact on my sales which could cause me to stop trading.

does anyone understand why and how to get this reversed?

1 vote
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Seller_bwTEJFnDjxAIL∙
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DD+7 is a disaster and is destroying many small businesses, here is what you can do.
by Seller_bwTEJFnDjxAIL

Trying to request an exclusion, or getting an answer from seller support is practically impossible, so the ONLY realistic thing you can do here is contact your local MP, and let them fight for you.

If enough MPs get messages from their constituents they may just may be forced to take an interest.

Just go to a search engine, type in "find my local MP" email them, explain what is going on, and that you would like them to help you, and for Government to forced Amazon to respond and ultimately stop this soul destroying practice of holding on to your funds for weeks on end.

No one on here is gonna help you, so who else can you speak to?

Also worth contacting any of the consumer help journalists in the tabloids, BBC Watchdog type tv programs, Martin Lewis, just anyone you can think of that has some power.

If enough of us contact our MPs and this gets brought up in Parliament, then MAYBE we can get some help.

36 votes
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Seller_Udi0JNbTrsmUV∙replied
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Amazon Bulk Image Upload Not Working
by Seller_Udi0JNbTrsmUV

@Seller_uzRqTaZpvtRjv @Seller_A7QhjZKKHYNIa @Seller_D0ADEHyrtI7Fh @Seller_y0y6dyfGBYh86 @Seller_2EG6N58tYDYmC

Hello all! Our partner team has confirmed that they are receiving a much larger traffic in this tool than usual, which is causing upload issues, and they are actively working to fix it.

For the time being, please allow at least 12 hours for the submission status to appear. Also, if you are using large zip files, please divide them in separate files with less than 50 images each.

Once I have more information, I will send an update here.

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Seller_aG68YrZqiG7EW∙
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Account issue, do not get featured offer on any listings!!!!!
by Seller_aG68YrZqiG7EW

Hello @Seller_XUNeUuvrQDpgP

Lost All buy box/ featured offer on 29th November on all listings. It's not a PL, other people are selling on the listings but i do not get to share the buy box even if keeping the lowest price by £10, all stock FBA. Everything was fine until Friday afternoon when charge back card needed to be changed and it seems that after this change I have lost all buy boxes.

If there is only me left on the listing the featured offer/ buy box disappears on the listing, if somebody else comes back with stock on the listing the buy box appears, but i do not get to share it. Our feature offer % went to 0 since 29 December. Please help!!!!!! so it looks like it's an account issue rather that featured offer problem on the listing.

Account is in good health, no performance notifications, all stock FBA. Opened sever cases, talked on the phone, chat and email with different seller supports but no help!

ASIN's related:

B0CKRPLH62

B0BLT1CGPB

B0CLS83LZZ

B0CLXZM11X

B0CLZM9QTQ

B0BLSRR9MX

B0BN5WYFBB

B0CHSDVCJF

B0CJM42GMH

B0CHWBV1FX

B0BM9WCDLG

B0BN6D7ZKZ

B0CJMCD28J

B0BN8JP6D8

B0BN4F382M

B0CMR2LDHC

B0CJ2TH5H9

B0CJ36PV62

B0BM9LKRR9

B0CMV33CBD

B0CLRYSL3T

B0CM3Y4TBH

Kind Regards,

AMJ team

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Seller_ZyGdB49sb7An4∙
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Turning Frowns Upside Down: A Seller's Guide to Handling Customer Feedback
by Seller_ZyGdB49sb7An4
Amazon replied

Hey there, Amazon sellers! Ready to become a feedback-handling expert? Let's dive into some creative tips to help you navigate the sometimes choppy waters of customer feedback.

1. The Feedback Tango: Two Steps Forward, No Steps Back

  • Reach out to unhappy customers with the grace of a ballroom dancer
  • Resolve issues faster than you can say “Prime shipping”
  • Remember: No pressure, no bribes – keep it classy!

2. The Goldilocks Approach to Feedback Resolution

  • Not too hot (pushy), not too cold (indifferent)
  • Just right: “We've addressed your concerns. Feel free to update your feedback if you're satisfied!”

3. The Feedback Time Machine (60-Day Edition)

  • Remind buyers they have a 60-day window to modify feedback
  • But remember, you can't go back in time yourself – no editing allowed!

4. The Response Artiste: Crafting Your Masterpiece

  • When buyers won't budge, paint your side of the story
  • Keep it short, sweet, and more professional than a LinkedIn profile

5. The One-Shot Wonder: Make Your Response Count

  • You've got one chance to respond – make it count like a limited edition product
  • Can't edit, but you can delete and start over (just once, though!)

6. The Feedback Vanishing Act

  • If a buyer modifies their feedback, your response pulls a Houdini
  • But fear not! You get a fresh chance to respond.

Remember, handling feedback is like being a DJ – it's all about striking the right tone and keeping your audience (other potential buyers) engaged. Stay positive, be proactive, and watch those stars shine!

If you'd like me to review specific feedback for potential removal, please provide the order ID and case ID here. I'll be happy to assist you further.

Angie 🦋

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Seller_Fg2fqaWOnEtha∙
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I am about to be scammed again
by Seller_Fg2fqaWOnEtha

It's an obvious scam. Customer contacted me 2 weeks ago asking me if the item (a small vase) could be made 4 metres in length! Then customer buys item and then leave bad review saying that the item arrived broken. Now they opened an A-Z claiming the item never arrived.

I wrote this to Amazon and now I am waiting for their decision.

"On 20th November, the customer left a negative review claiming the item arrived broken. In response, I promptly replied to the review, inviting them to contact us directly for a replacement or refund. However, no further communication was received from the customer regarding the matter.

Moreover, the customer did not reach out to report the item as broken or missing at any point. Their only pre-purchase enquiry was an unusual question about whether the item—a small vase—could be purchased in a length of 4 metres. While the content of this message was atypical, it appears to now be used as evidence of communication about the item.

I am concerned that this situation exposes me to penalties on my ODR for the same order under conflicting claims: one for the item arriving broken and another for it not arriving at all. It is evidently illogical for both claims to coexist.

I kindly request that this matter be reviewed thoroughly to ensure that the situation is handled fairly and does not result in undue penalties. Please let me know if additional information or evidence is required to assist with the review.

Thank you for your time and understanding."

This is clearly very fishy but I bet Amazon will side with the customer. I have also been dealing with Sellers Support for a IP violation. One of my products is a Apple and Cinnamon incense, nothing to do with Steve Jobs' company. That should be obvious to anyone that looks at it, apple is also a fruit but apparently it isn't now I have been referred to another internal team.

I attended jury service all week and I have so much to do, I don't need this extra work especially as it's completely unnecessary. Sorry needed to vent.

2 votes
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Seller_LV7u1trC9Mscd∙
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Dodgy seller - Why are Amazon not doing anything about it?
by Seller_LV7u1trC9Mscd

{personal data, link removed}

How is this seller still able to sell on Amazon?

Since August they have not had 1 positive feedback, every single one is the same story. They are sending envelopes saying "item is out of stock" instead of the physical product. This is deceivingly bypassing the SFP despatch rate/on time delivery metrics.

Also the feedback keeps showing this as a fulfilment issue when it is clearly not and just a scam by the seller.

I know multiple other sellers who have complained about this seller but nothing has happened, it does not take a genius to look at the feedback and see what is happening. Why is it so hard for Amazon to look into this fraudulent actions?

11 votes
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Dodgy seller - Why are Amazon not doing anything about it?
by Seller_LV7u1trC9Mscd

Have you reported them? I honestly do not know how they are getting away with it.

Every day they are getting 4 or 5 negative feedbacks all saying the same thing and all being removed.

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Seller_TufyJDtetbrlU∙
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Can't find accumilated ads charges for billing cycle - PART 2
by Seller_TufyJDtetbrlU
Amazon replied

Hi,

So just to follow up on this thread here because it's been locked today for some very suspicious reason???? .....

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/3be0e229-58f1-4843-a849-2809f45b2a6e?

The accumilated charges did come back last week for a short few days but have now resorted back to the page where we can't see our accumilated ad charges. Why?

I was told ''In reference to this we have contacted our internal team and received an update saying that we did not include Accumulating charges in new update but due to customer requests we would be enabling this feature again by 15/11.''

So it came back for a few days and now it's gone again & one of the mods locked the original thread today which seems highly suspicious considering someone had only replied in the thread 5 hours ago.

Can we please we get some transparancy on our accumilated ad charges, we need to see them, like ive said many of times i'm pretty confident that this will be against the law here in the UK.

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