Hello,

@Seller_lmwzklfLOK2Ob, I’m disappointed with the outcome of this reimbursements and would appreciate your assistance to this.

The records show multiple inventory disposition changes, and all affected units were reimbursed at only 50% of the approved sourcing cost.

These units were sent to Amazon in new and sellable condition and were not damaged or unsellable before being sent. We also used an Amazon Partnered Carrier for the shipment. The units were subsequently damaged during the Amazon distribution/fulfilment process.

It was mentioned that the 50% reimbursement applies when a unit was already in an unsellable condition prior to the warehouse damage event. However, that does not appear to apply in this case, as the units were sellable before being sent to Amazon and the damage occurred within Amazon’s fulfilment network.

Reimbursement IDs: 9074539152, 9075038812, 9074538262, 9073821812, 9073821162

ASIN: B00FL0P27A

Hi!

I work for a VAT registered UK business and have been tasked with helping our software developer and bookkeeper obtain and map the data from our Seller account. We use Sage 50.

I've pulled this list of amount-description types from all of our statements to date but I'm struggling to get a definitive answer on which are inclusive or exclusive of VAT. Could you please advise on this?

• Base fee
• Commission
• Digital Services Fee
• DigitalServicesFee
• FBAInboundTransportationFee
• FBAInboundTransportationProgramFee
• FBAPerUnitFulfillmentFee
• Micro Deposit
• RefundCommission
• ShippingChargeback
• Subscription Fee
• Successful charge
• Tax on fee
• REVERSAL_REIMBURSEMENT
• COMPENSATED_CLAWBACK
• WAREHOUSE_LOST

Any advice would be really welcome.

My Amazon UK selling account was deactivated on 29 September 2026 due to product authenticity concerns for ASIN B09TLFY4GP.

I have submitted original supplier invoices covering the 280 units requested by Amazon, together with payment, shipping and authorization/authenticity evidence.

However, the latest response states:“Supplier name: SKIN1004”This appears to be a misunderstanding of the submitted documentation.

SKIN1004 is the brand, not our direct supplier.

Our direct suppliers shown on the invoices are:

Craver Corporation / UMMA – 130 unitsAsianBeautyWholesale (Hong Kong) Limited – 150 unitsSKIN1004’s official website also lists UMMA as an Authorized Seller.

The 280 units are fully reconciled to our original purchase invoices:

ABW – 50 units – 11 Sep 2025 ABW – 100 units – 15 Oct 2025 Craver/UMMA – 100 units – 17 Nov 2025

Craver/UMMA – 30 units – 27 Apr 2026

Total: 280 unitsThe 50 units purchased on 11 September 2025 were opening inventory before sales commenced in October 2025, which is why that purchase invoice predates the corresponding sales period.

I would greatly appreciate it if an Amazon moderator could review the case and, if appropriate, escalate it for a manual review of the supplier documentation.

Hello Amazon Moderators,

I urgently need assistance with an ongoing suspected inventory-hold / abusive ordering incident on our Amazon UK account.

Seller Support Case ID: 13297740942

This activity has been continuing for more than 48 hours and is still happening right now.

Several of the affected bundle listings normally receive only around 2–3 orders per day. However, we suddenly started receiving abnormal orders approximately every 30 minutes.

We have currently identified 50 separate suspicious Order IDs. What makes the pattern particularly concerning is that every one of these orders contains exactly 5 products.

The pattern is:

• 39+ separate Order IDs identified so far

• Exactly 5 products in each order

• New orders appearing approximately every 30 minutes

• Pattern continuing for 48+ hours

• Orders remaining Pending / Unshipped

• FBA inventory being reserved

• Normal sales velocity is only around 2–3 orders per day on the affected listings

• The activity is still continuing as I write this post

Because these orders remain Pending/Unshipped, our available FBA inventory is being progressively reserved, creating a serious risk that the affected listings will be forced out of stock and become unavailable to genuine customers.

We have already opened Seller Support case 13297740942 and provided the suspicious Order IDs and details, but the activity has not stopped.

We are not making any assumptions about who is responsible. We are asking Amazon to investigate whether these orders are connected and whether this represents deliberate inventory-holding abuse.

Could an Amazon moderator please review Case ID 13297740942 and escalate this to the appropriate Buyer Abuse / Marketplace Abuse investigation team?

This is an active incident rather than a historical issue. New suspicious orders are continuing to appear while we wait for assistance.

Any urgent help from the moderator team would be greatly appreciated.

Thank you.

@Seller_WIFV02H2XUFgS

They have removed over 50 for me. They decided Penguin and Middleton Press were brands.