Get over £42K in potential incentives when you start selling with Amazon. Learn how
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    Results for "내구제후기공유 탤레 Gora43430 고라통신 선불유심내구제 신불가능소액급전 전주시무작자당일소액급전 당일30만원급전지급"

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    Seller_bBzTN961283JR
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    Results for "내구제후기공유 탤레 Gora43430 고라통신 선불유심내구제 신불가능소액급전 전주시무작자당일소액급전 당일30만원급전지급"

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    Seller_bBzTN961283JR
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    Listing deactivated 3 times in 30 days for same pricing health reason — mod help needed
    by Seller_bBzTN961283JR
    Amazon replied

    Hey everyone, I'd appreciate in some help from some mods or help tagging them as i have had a lot of issues with this

    I have one listing that has been deactivated three times in the past 30 days for pricing health. Every single time, I submitted proof that my pricing is compliant, Amazon agreed and reinstated it — and then the exact same automated flag triggered again. Same listing, same reason, three times.

    Each reinstatement takes 5 days. That's 5 days of zero sales, tanked ranking, and collapsed search visibility — three times over. 15+ days of damage in a single month caused entirely by what is clearly a bug in Amazon's own pricing algorithm, not anything I've done wrong.

    Has anyone else experienced this? I'm at my wit's end. I've raised a formal escalation but would really appreciate if a mod could look into this and get a senior case manager assigned. Happy to share case IDs privately.

    This can't be right.

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    Seller_CnfW62x6yxvJw
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    Is there any way to block buyers?
    by Seller_CnfW62x6yxvJw

    Hello @Seller_KlbXZHzQGSDZv,

    I understand the situation you are experiencing with this buyer and the upcoming A-to-Z claim.

    Unfortunately, Amazon does not currently offer a buyer-blocking feature for third-party sellers. While this is frustrating, there are steps you can take to protect yourself going forward.

    Regarding the A-to-Z claim, make sure to respond promptly once Amazon contacts you — you have 48 hours to submit your response through Performance > A-to-Z Guarantee Claims in Seller Central. Include all the evidence you have, such as the Royal Mail tracking showing delivery to the letterbox, any photos, and your message history with the buyer. If the claim is granted, you have 30 days to appeal through the same page.

    For future orders, using tracked and signed-for services for higher-value items will strengthen your position in any non-delivery disputes, as a signed proof of delivery is the most effective evidence in these cases. Where possible, using Amazon's Buy Shipping services can also offer additional protection for non-delivery claims.

    If you believe this buyer is abusing the system, we encourage you to document everything and report the behaviour through the available reporting tools in Seller Central.

    Kind regards,

    -Josh

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    Seller_lcRZ4loTlWXKp
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    亚马逊推荐的包装方式
    by Seller_lcRZ4loTlWXKp
    Amazon replied

    在发货的时候可以选择亚马逊推荐的包装方式，从而获得包装折扣，我有几个疑问想具体咨询一下？

    1.请问这个30天内发放奖励，是指货件结束后30天内，还是货件接收就开始计算了？

    2.在卖家平台的“追踪您的节省”模块中并没有显示对应的折扣内容，是否这个模块有用？

    3.如果某一个装箱组有几个数量存在差异，是不是会导致整票货件都失去了包装折扣？必须要每个装箱组的数量都必须完全正确才能发放奖励？错误的一个两个数量都不行，还是就这错误的数量不会享受折扣，其它的能享受到？

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    亚马逊推荐的包装方式
    by Seller_zukQNO61PzGck

    Hi there @Seller_lcRZ4loTlWXKp,

    You can review the specific details for discounts for the Amazon recommended packing method via the Amazon recommended packing method help page. You will only get this discount if the shipment is correct and has accurate units according to your shipping plan. Please note that the discount will only apply to future orders and not retroactively. The discount will apply once it has been processed after 30 days after the shipment is complete. You will see it withing the "track your savings" tool so if you don't see it the incentive may not have been processed. If you have concerns reach out to Seller Support with your details. Thank you for your understanding.

    -Glenn

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    Would you be happy if your business allowed serious errors and nothing was ever done?
    by Seller_AJxxLujbGDqaW

    Case 12212354192

    I have had a long conversation with seller support and they have confirmed that there is nothing that can be done unless the entity creating the listing changes it, I asked him that if a distasteful image appeared in the listing would he be able to do anything about it and he confirmed that he would not.

    So this is why I have removed over 300 listings in the past months as there is nothing anyone can do about amending incorrect listings.

    I have been writing about this for over 5 years and nobody ever listens, the criteria for amending a listing should be as follows, REGARDLESS of any other criteria:

    1) EAN Barcode for the product to confirm description

    2) Actual images of the product to confirm match to the barcode

    3) Identifying what is incorrect in the listing and what needs to be changed

    4) In the case of a wrong description, the correct description to be checked against online descriptions matching the barcode or other evidence that can be corroborated.

    If they are then satisfied that 100% proof has been given the listing should be amended, responsible sellers know when these listings are incorrect and approximately 30% of the Amazon catalogue has errors that are never fixed and this causes issues with buyers and complaints that only the seller gets punished for by Amazon.

    If Amazon corrected the catalogue or gave means to correct it, turnover would increase by millions and that is a fact, not withstanding that it makes Amazon look very unprofessional to have these incorrect listings and never do anything about it.

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    Seller_mrINlsNyeHY21
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    VTR (Valid Tracking Rate) Tool is broken - concerned we will be deactivated
    by Seller_mrINlsNyeHY21
    Amazon replied

    We are currently experiencing an issue with the updated Valid Tracking Rate (VTR) report and wanted to raise awareness in case other sellers are seeing the same problem.

    Our VTR report is showing a growing number of orders as having invalid tracking. However, when we check the orders in Seller Central, every order has a valid Royal Mail tracking number and the parcels show multiple carrier scans.

    As the 30-day VTR window moves forward, a new day's worth of orders is being added to the “invalid tracking” count, even though the tracking numbers were added before delivery and the parcels were clearly scanned by Royal Mail.

    From what we can see, the new VTR report appears to only consider the tracking that exists at the exact time the order is dispatched in Seller Central. It does not seem to recognise tracking numbers that are entered shortly afterwards (for example a few hours later), which historically has always been accepted and reflected correctly in VTR reporting for many years.

    This appears to be a system/reporting issue rather than a seller issue. Our case has already been escalated with Amazon support: Case ID 12211870322.

    Looking through posts in this forum over the last few days, it appears this may be affecting other sellers as well.

    If you are experiencing the same issue, it may help to comment here so the problem can gain visibility and hopefully be investigated by the appropriate team.

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    Seller_QVchYp83WkE1b
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    New seller charged for professional plan without listing products - Refund help needed
    by Seller_QVchYp83WkE1b

    Good morning,

    My name is Jovicia Fernandes, and I recently created an Amazon Seller Central account under the business name **Ekaglow**. As I am new to selling on Amazon, I was not aware that the account would automatically be enrolled in the Professional selling plan.

    I have not yet listed any products or started selling on the platform, and I noticed that I was charged £30 yesterday for the Professional selling plan. Since I have not used any of the benefits associated with this plan, I kindly request a refund for this charge if possible.

    I understand that this situation occurred due to my lack of familiarity with the platform, and I would truly appreciate your consideration in reviewing my request.

    Thank you for your time and understanding.

    Kind regards,

    Jovicia Fernandes

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    Seller_UdCB3aWxjRwo9
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    Issue With Royal Mail Tracked 24 and Tracked 48
    by Seller_UdCB3aWxjRwo9

    Hey,

    Yes and quite a few others are getting the same issue:

    https://sellercentral.amazon.co.uk/seller-forums/discussions/t/e2331614-9d56-41af-9cb6-721ff037fa86?

    Our post has the attention of a mod so you can always comment there too.

    The issue is that the VTR snapshot is locking the tracking in immediately after marking as despatched. Whereas normally it will lock it in at the promised delivery day. We have a ticket open with SS at the moment and Account Health are dealing with it, apparently working with another department to fix it. You need to log a ticket too as it will help that the issue is affecting multiple businesses. Their VTR policy still says that you're able to edit and add tracking up to the promised day.

    The VTR report is on a 10 day lag as you probably know, with a 30 day rolling period so from now until the time Account Health sort this out (hopefully) add all tracking before you hit despatch. It will take around 5-6 weeks for your VTR to go >95% from now.

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    Seller_kKOdRZuhZIPPS
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    FBA only fees
    by Seller_kKOdRZuhZIPPS

    The £30 depends on which plan you are on but being FBA/FBM has no bearing on it.

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    Seller_XwBi5OaHVBmkc
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    FBA only fees
    by Seller_XwBi5OaHVBmkc

    Can any one tell me

    Do you need to pay the monthly £30 fee if you are only selling using FBA and not using FBM

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