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    Results for "무사고장집 【 @MOONPAY_CALL 】 1:1가상계좌 우리 국민은행가상 가상계좌api"

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    Seller_dDQT2kcwiN7zV
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    French €2 Low-Value Parcel Tax (1 March) – How Will This Be Handled for FBM Sellers Using Amazon IOSS?
    by Seller_dDQT2kcwiN7zV
    Amazon replied

    @Seller_Udi0JNbTrsmUV@Seller_ZyGdB49sb7An4@Seller_XUNeUuvrQDpgP@Seller_j9Bd91CW3ZVpr@Seller_YeWcEeTwlVO93@Seller_l3eCP9f1PtJXC@Seller_lmwzklfLOK2Ob@Seller_DNQGSsdC7DccM@Seller_z3k8APxGfbQEK@Seller_TSXM2A5nxWSuH@Seller_fgtTzyHQfOM1x@Seller_XUNeUuvrQDpgP@Seller_VJ4XoAkjDpjPH@Seller_b91S9zQ2eKxLt@Seller_Rv3kmJHEUMGJH@Seller_gAhPNiLrkfTcr @Seller_WD80mtpYHjvBN

    We are an FBM seller shipping from outside the EU to France for orders under €150 using Amazon’s IOSS number (IM4420001405), with Amazon acting as deemed supplier and collecting VAT at checkout.

    From 1 March, France has introduced a €2 per customs line tax on low-value H7 imports. French guidance states that the person liable is the party liable for the import VAT linked to the H7 declaration. As these shipments use Amazon’s IOSS number, this appears to make Amazon the liable party.

    However, there has been no communication to sellers about how this will be handled operationally.

    Can Amazon please clarify:

    • Will Amazon absorb and pay this €2 charge as IOSS holder?

    • Will it be collected from customers at checkout?

    • Will sellers be charged a new fee or surcharge?

    • Is any action required from FBM sellers shipping cross-border into France?

    • Will any such fees be applied retrospectively?

    We are particularly concerned about the possibility of backdated charges, as this makes it difficult to know whether we should proactively add a €2 delivery fee to our France listings to protect margins.

    Clear guidance would be greatly appreciated. Thank you,

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    Seller_NsKjQqJ8b47IS
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    weird buyer behavior
    by Seller_NsKjQqJ8b47IS

    Hello @Seller_AJVL4eyKUPo5h,

    Thank you for reaching out to the Amazon Seller Forums.

    We understand your concern. While this buying pattern is unusual, there could be a few possible explanations:

    - The buyer may have received a damaged or defective item and wants a replacement but chose to return and reorder instead of requesting a replacement

    - The buyer may have ordered the wrong variant initially and is reordering the correct one

    - The buyer may genuinely need another unit of the same product

    While these are possible explanations, it is also important to consider that:

    - This could be a pattern of return abuse where the buyer keeps the original item and returns an empty or different item

    - The buyer may be attempting to exploit the return policy

    Here is what we recommend:

    1. Document the pattern — Keep records of the order IDs, return requests, and reorder details

    2. Check the return reason — Review the reason provided by the buyer for the return

    3. Inspect the returned item carefully — When you receive the return, thoroughly check that the correct item has been returned in its original condition

    4. Report the buyer — If you suspect fraudulent activity, report the buyer

    5. File a SAFE-T Claim — If you receive an empty or incorrect return and refund was processed, file a SAFE-T claim with supporting documentation

    6. Monitor future orders — Keep an eye on any further orders from this buyer

    We suggest proceeding with caution and documenting everything. Please reach out here if you need further assistance.

    -Abbie

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    Seller_KJmU5xliSK0Bl
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    Combining orders that are not purchased together.
    by Seller_KJmU5xliSK0Bl
    Amazon replied

    My valid tracking % is under 95%. When I check the orders it is from buyers who have purchased items within minutes of each other, but in separate transactions. I have noticed this and put the items into 1 package. I buy shipping through Amazon, so I had put the same number from the label in the tracking box of the second item. These have now been highlighted as non valid. How can I combine orders that are paid for separately but to go to the same buyer and address?

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    Seller_dZVEYEJfuTab1
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    French €2 Low-Value Parcel Tax (1 March) – How Will This Be Handled for FBM Sellers Using Amazon IOSS?
    by Seller_dZVEYEJfuTab1

    Hi @Seller_dDQT2kcwiN7zV, thank you for raising this so clearly and for the detailed context. This is exactly the kind of question that deserves a proper answer.

    We're aware of the French TPC (Taxe sur les petits colis) that came into effect on March 1, 2026, and we understand the uncertainty it's creating for FBM sellers shipping cross-border into France using Amazon's IOSS number. Your questions about liability, checkout collection, and potential seller charges are all valid, and we want to make sure you get accurate information rather than speculation.

    At this time, we don't have confirmed guidance to share publicly on how this will be handled operationally for FBM sellers. We're actively working to get clarity and will share updates through official channels, including Seller Central announcements, as soon as they're available.

    For the most up-to-date guidance, keep an eye on Seller Central > News and Announcements, and if you have an active case open with Seller Support on this topic, that's the best place to get account-specific answers.

    Sofi

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    Have You Used Sponsored Products Ads?
    by Seller_khUF6HPR2AHxu
    Amazon replied

    Hello Sellers,

    Sponsored Products ads are one of the most effective ways to increase your product visibility. Here's what you need to know.

    📭 Quick Poll: Have you used Sponsored Products ads?

    Already using them: Click the "👍" button

    Not using them yet: Click the "👎" button

    ____________________________________________________

    Basics of Sponsored Products Ads

    For new advertisers, we recommend starting with Sponsored Products ads, which help customers discover and purchase products you sell on Amazon. These ads appear at the top of, alongside, or within shopping results and on product pages, on both desktop and mobile.

    Why are Sponsored Products recommended?

    • Easy to start - No complex setup required
    • Budget control - Freedom to set your total spending
    • No monthly fees - No upfront costs or monthly fees
    • Pay-per-click - You only pay when customers click on your ads

    On average, advertisers in the United Kingdom who used Sponsored Products saw 48% more sales growth compared to those who didn't, 2 weeks after adoption (Source: Amazon internal data, UK, 2023-09-01 - 2024-08-31. Analysis includes advertisers who spent at least $1).

    6 Steps Before Starting Advertising

    1️⃣Check Eligibility Requirements

    2️⃣Define Your Goals Before starting advertising

    • Increase awareness of new products
    • Increase sales of existing products
    • Differentiating from competitors
    • Promote seasonal products

    3️⃣Select Products to Advertise

    To get effective results from advertising, choose products that meet these conditions:

    • Competitive pricing
    • Sufficient inventory
    • Positive reviews (if possible)
    • Products with good profit margins

    💡 We recommend starting with 2-3 products and expanding as you see results!

    4️⃣Optimise Your Product Detail Pages

    To maximise advertising effectiveness, optimise your product pages in the following ways:

    • High-quality product images (multiple angles)
    • Compelling titles that include keywords
    • Detailed product descriptions (using bullet points)
    • Search terms that include relevant keywords

    💡A product detail page with detailed, high-quality information can increase your chance of making a sale.

    5️⃣How Sponsored Products Work - Understand the bidding mechanism

    1. Shoppers see your ad (impression)
    2. You only pay when shoppers click on your ad
    3. Each click deducts your bid amount from your daily budget
    4. The higher your bid and competitiveness, the more likely your ad will be displayed

    💡 Understanding how to adjust bids and budgets is key to reaching more shoppers and increasing sales!

    6️⃣Create Your First Campaign

    Go to the Amazon Ads console “sign-in page" and click "Create campaign".

    1. Pick your products
    2. Give your campaign a name
    3. Set the budget you want (recommended 10£ per day to start)
    4. Select your targeting type (automatic targeting is recommended for beginners)
    5. Choose your bid and launch

    ____________________________________________________

    Share Your Experience

    What results have you achieved with Sponsored Products? Share your insights and questions below to help other sellers optimise their advertising strategies.

    2 votes
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    Seller_d8YGbIjNqwFxn
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    Royal Mail account causing valid tracking rate to dive.
    by Seller_d8YGbIjNqwFxn

    I take it you are using second class postage?

    For some reason second class postage brought through a business account using Click and Drop is not processed correctly by Amazon. If there is a delivery scan Amazon don't recognise this and this causes your VTR to drop. It also means that customers are told the item is lost or delayed and it drives more customer queries especially from those trying it on

    I have raised this on these forums in the past and never had a resolution to it. I wouldn't buy second class postage this way any more due to this issue primarily because of the additional customer queries.

    Although your VTR is dropping you probably won't get suspended as they seem to validate the tracking numbers. However this can't be guaranteed as Amazon policy does make reference to there needing to be 1 courier scan to make the tracking valid for VTR purposes.

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    Seller_NsKjQqJ8b47IS
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    A customer paid £17.39 but Amazon has refunded th customer a total of £150. Any idea why and how is this possible?
    by Seller_NsKjQqJ8b47IS

    Hello @Seller_CcLogtXMoG5Hw,

    Thank you for reaching out to the Amazon Seller Forums.

    We understand your concern regarding the refund amount exceeding the original order value. This is certainly unusual and worth looking into.

    There could be a few possible reasons for this:

    1. There may have been duplicate or multiple refunds issued for the same order.

    2. There could be a potential error in the refund processing.

    3. Additional compensation may have been added to the refund.

    4. A Goodwill Refund may have been issued — this is an additional amount that Amazon or Customer Service can provide to a customer on top of the original refund, for example, to cover return shipping costs or compensate for a poor experience. Goodwill refunds are not bound by amount limits and can exceed the original order value.

    You can check your Payments Report in Seller Central to see the breakdown of each refund transaction.

    We recommend opening a case with the Seller Support team to get a detailed understanding of the refund breakdown.

    Abbie

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    Seller_YeWcEeTwlVO93
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    100% FBM: ~3,000 orders / 6 seller feedback in 12 months — why so low? How are others getting thousands?
    by Seller_YeWcEeTwlVO93

    Hi @Seller_ZhCQ2NQuPgtTc, it looks like this spurred a great discussion.

    I wanted to jump in and response, but your fellow sellers have hit the nail on the head already. Like they said, getting 6 feedback from 3,000 orders is unfortunately not unusual for FBM sellers today.

    As noted, there are policy-compliant options worth exploring:

    1. The "Request a Review" button: This is Amazon's official, approved channel for soliciting both product reviews and seller feedback. The button requests both at the same time. It sends a standardized Amazon-branded message.
    2. Automation via SP-API: Developers can help you automate the "Request a Review" feature by pre-setting rules (e.g., send after delivery + 7 days). The message content remains Amazon's default template, so there's no policy risk.
    3. Buyer-Seller Messaging: This carries more risk of policy friction if not done carefully. Amazon's approved channels remain the "Request a Review" feature and Buyer-Seller Messaging only.

    Realistically, it's a time, numbers, and consistency game. Most sellers with large feedback counts built them up over many years of volume.

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    Seller_xU4h6ZbAduf0O
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    Next Day Delivery not available on buy shipping
    by Seller_xU4h6ZbAduf0O

    Before you sign up to the Prime trial, you need to have at least one of the authorised Prime couriers in place on your account.

    You would normally need to sign up with one of the couriers with a business account and then link that courier account to Amazon to be able to start shipping through Buy Shipping.

    This is why you are seeing the 'Seller is not registered to use this delivery service'

    Once you sign up with a courier like Royal Mail or EVRI, linking the account to Amazon normally takes a few days to be authorised.

    So looks like you have jumped the gun here a bit.

    Look at the authorised Prime couriers and once you have picked one that works for you, sign up and then wait for the account to be linked fully to Amazon before re-starting the Prime trial.

    Depending on the amount of traffic you are expecting to ship, having a Royal Mail account (OBA or Click & Drop) and then signing up for Tracked service if you can hit the expected numbers, Royal Mail will collect the Tracked parcels from you without the need to drop off anywhere.

    The only issue is scheduling a suitable time for collection that is in line with Prime cut off earliest time and either a Saturday or Sunday (or both) collection as well, as Amazon expect you to have at least 1 day Prime sending over the weekend.

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    Sales absolutely tanked. Anyone else?
    by Seller_lyUF34znaGncK
    Amazon replied

    I sell in the handmade section, which has been ravaged since Amazon dumped us into the same categories as everyone else i.e. beforehand we were in handmade/posters and prints and now we are in home and kitchen/posters and prints. This meant we went from number 1 in catergory to about number 900 overnight.

    However we still managed to limp along because ranking doesn't really affect sales from PPC, but it did halve our turnover. But this month has been shocking, the ads are still spending but we are getting zero sales, NONE. For the last 3 days not one sale and only 3 sales this month. I am at a loss to understand it. I even had to deregister for VAT in January.

    Has anyone else experienced this in 2026? I'm literally considering signing on! This time 2 years ago both myself and I were on a very comfortable income, it's getting a bit desperate now.

    Thanks.

    1 vote
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