Get over £42K in potential incentives when you start selling with Amazon. Learn how
Get over £42K in potential incentives when you start selling with Amazon. Learn how
    Seller Forums
    ForumsHomeDiscussions
    ForumsHomeDiscussions

    Results for "문의탤그 banonpi 대학생대출가능한곳 회선당9만원소액내구제 바넌피선불유심내구제 수원시내구제정심매입업체 긴급생계대출지원"

    (75 results)
    user profile
    Seller_kSZCywEhJQQ8J
    ∙
    user profile
    Seller_ZMgYkp0cgrVoe
    ∙replied
    user profile
    Seller_kSZCywEhJQQ8J
    ∙replied
    user profile
    Seller_Z8JgmdBrBFKlh
    ∙
    user profile
    Seller_kSZCywEhJQQ8J
    ∙replied
    user profile
    Seller_Z4L92Jj1OjAF0
    ∙
    user profile
    Seller_job9RwaFcr0lx
    ∙replied
    user profile
    Seller_4nnUGbeEe4LBe
    ∙replied
    user profile
    Seller_zCeIWJVoziL9H
    ∙replied
    user profile
    Seller_Z6JEwkZB24rWj
    ∙replied
    Sort by
    RecommendedLatest activityRecently createdMost viewedMost voted
    Filters
    Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
    Quick filters
    Discussions
    Categories
    Tags
    Tags will populate based on category selection

    Results for "문의탤그 banonpi 대학생대출가능한곳 회선당9만원소액내구제 바넌피선불유심내구제 수원시내구제정심매입업체 긴급생계대출지원"

    (75 results)
    user profile
    Seller_kSZCywEhJQQ8J
    ∙
    user profile
    Adding new variations to a parent causes “Qty box” to appear (showing 9 or 0) and mismatched FBA/FBM behavior — buyers ordering FBA but checkout goes FBM
    by Seller_kSZCywEhJQQ8J
    Amazon replied

    Hi all, I’m hoping someone can explain what’s happening here (or point me to where to check the root cause).

    Scenario

    I have an existing variation parent with some FBA SKUs already active.

    When I add new variations to the parent, I sometimes see a “Quantity” box appear on the product page / variation selection.

    That quantity box often shows either “9” or “0” for the existing FBA variations.

    Those numbers do not match my actual FBA inventory in Seller Central.

    What I’m seeing

    Sometimes the quantity box appears, sometimes it doesn’t (for the same parent listing, depending on when I check).

    When the quantity box is hidden, the newly added variations default to FBA (even before I’m fully confident everything has synced correctly).

    When the quantity box is shown and displays 9 or 0, it seems to create a channel confusion:

    Buyers appear to be selecting an FBA offer/inventory, but the order can go through as FBM (or the listing behaves like FBM at checkout).

    I’m worried this could lead to late shipment / cancellation risk and performance impact.

    Questions

    What does the “Quantity” box on the variation page actually represent?

    (Is it a cached number, a per-offer purchase limit, a “available” estimate, or something else?)

    Why would it show fixed values like 9 or 0 that don’t match Seller Central inventory?

    Why does the quantity box appear/disappear intermittently? Is this an A/B test or different page template?

    When adding new variations, is there a known sync delay where the fulfillment channel (FBA vs FBM) can temporarily mismatch between:

    Manage Inventory / FBA inventory

    Offer listing

    Detail page variation UI

    Checkout fulfillment path?

    Where can I check logs/reports to confirm what Amazon thinks the offer is at the moment of purchase?

    (e.g., Inventory Event Detail Report, Manage FBA Inventory reserved, Listing Quality/Offer tab, etc.)

    What I’ve tried / checked

    Verified actual FBA stock in FBA inventory pages (quantities are different from the 9/0 shown).

    Issue happens right after adding variations (most noticeable during the first hours/day).

    If anyone has seen this, I’d really appreciate:

    what the 9/0 usually indicates,

    how to prevent buyers ordering the “wrong channel,”

    and what to tell Seller Support (keywords, screenshots, which report to attach) so they don’t give a generic answer.

    Thanks in advance!

    0 votes
    0 votes
    7 views
    2 replies
    Latest activity
    user profile
    Seller_ZMgYkp0cgrVoe
    ∙replied
    user profile
    Adding new variations to a parent causes “Qty box” to appear (showing 9 or 0) and mismatched FBA/FBM behavior — buyers ordering FBA but checkout goes FBM
    by Seller_ZMgYkp0cgrVoe

    Hi @Seller_kSZCywEhJQQ8J,

    Thanks for posting on Forums! If you haven't already as a first step I would recommend opening a case with Seller Support. When you open the case include this information:

    • Provide the specific child ASIN(s) affected, not just the parent
    • Include your Merchant SKU and FNSKU for the affected variations
    • Attach screenshots of the quantity box showing 9/0 vs. your actual FBA inventory
    • Reference the Inventory Event Detail Report and note the order ID(s) where the wrong channel was used
    • Ask specifically: "Was this order fulfilled via AFN (FBA) or MFN at the time of purchase?" and "Was the fulfillment channel on this SKU changed, and if so, when?"

    If you're still not seeing the resolution you need or have questions about their response, please circle back and share that case ID with me, and I'll be glad to take a closer look.

    Thanks!

    Lola

    0 votes
    0 votes
    0 views
    2 replies
    Latest activity
    user profile
    Seller_kSZCywEhJQQ8J
    ∙replied
    user profile
    Adding new variations to a parent causes “Qty box” to appear (showing 9 or 0) and mismatched FBA/FBM behavior — buyers ordering FBA but checkout goes FBM
    by Seller_kSZCywEhJQQ8J

    Thank you, Lola.

    The difficulty is that this does not appear to be limited to just a few listings.

    I have more than 1,000 listings, and the problem appears randomly across different SKUs. That is why I believe this is more likely a system-level catalogue or fulfillment-channel issue, rather than an isolated listing defect.

    In many cases, the behaviour changes without any deliberate edit from my side. For example:

    the quantity box may appear or disappear

    the quantity shown may be 9, 0 or random numbers, which does not match actual FBA inventory

    some listings seem to route incorrectly between FBA and MFN

    variation families can also change unexpectedly, with parent data no longer matching the children

    Because the affected SKUs are not fixed and the issue appears randomly, it is very difficult to treat this as a small number of listing-specific cases.

    I can open a case with Seller Support, but I want to stress that the main concern is whether Amazon can investigate this as a broader system issue affecting catalog structure and fulfillment-channel behaviour, rather than asking sellers to keep reporting individual SKUs one by one.

    Has Amazon identified any known issue involving:

    copied parent listings

    variation families breaking apart

    parent titles changing after creation

    FBA listings showing incorrect quantity boxes

    orders appearing to go through the wrong fulfillment channel

    That is the part I really need clarification on.

    0 votes
    0 votes
    0 views
    2 replies
    Latest activity
    user profile
    Seller_Z8JgmdBrBFKlh
    ∙
    user profile
    Not a Toy! Products Incorrectly Flagged as Children’s Toys
    by Seller_Z8JgmdBrBFKlh
    Amazon replied

    We have 9 ASINs flagged as Children’s Toys and now requiring children’s safety documents.

    All ASINs are color variations of the same product. The product is a crochet kit, not a toy. It includes crochet tools, materials, and instructional content to learn how to crochet. It is a skill-based craft kit, not advertised for children, and clearly states an age range of 15+.

    There are no child claims in the listing. The only thing that may be triggering this warning is the main image, which shows the packaging and the finished crochet project, but that is a standard presentation for this category.

    We have appealed each ASIN several times, but keep getting the same generic response (or slight variations of it):

    "The product has characteristics of toys as it incorporates features specifically designed for play or entertainment, along with child-appealing characteristics and manufacturer recommended minimum age that classify it under EU toy regulations."

    For reference:

    ASIN B0FT8YJDPH – case 12081214302

    ASIN B0FT8YTM7Z – case 12080984782

    ASIN B0FT8WGZQY – case 12080958552

    ASIN B0FT8YL4SJ – case 12081013982

    ASIN B0FT91FSDB – case 12081019772

    ASIN B0FT8XDR5V – case 12080909612

    ASIN B0FT8Y36QQ – case 12080826222

    ASIN B0FT8ZGH8M – case 12081118212

    ASIN B0FT8XP6QS – case 12080983992

    @Seller_YeWcEeTwlVO93

    @Seller_Z6JEwkZB24rWj

    @Seller_lmwzklfLOK2Ob

    @Seller_42px4plXqA66A

    Could a moderator please help with a manual review and remove the Children’s Toys flag for these ASINs?

    Thank you!

    0 votes
    0 votes
    162 views
    7 replies
    Latest activity
    user profile
    Seller_kSZCywEhJQQ8J
    ∙replied
    user profile
    Buyer ordered my FBA item via “Seller” channel — has anyone seen this?
    by Seller_kSZCywEhJQQ8J

    I have used FBA for years. A recent shipment to the Coventry fulfilment centre was delayed and took almost four weeks to check in. During the delay, several best-selling SKUs went out of stock, so I temporarily switched those SKUs to FBM and fulfilled orders myself.

    When the shipment finally checked in, I received Stranded Inventory warnings. I then used the one-click “Change to FBA” option to switch the affected SKUs back to FBA. Since doing that, I’m seeing abnormal and risky system behaviour that appears to be causing orders to route through the wrong fulfilment channel.

    What is happening (critical issue)

    The listing shows FBA stock in stock at the fulfilment centre.

    However, some buyer orders are being created as Seller/MFN (seller-fulfilled) instead of FBA.

    On certain days, the quantity box appears on FBA SKUs and displays incorrect values such as 0 or 9, which do not match actual FBA available inventory.

    The quantity box then disappears again at other times.

    This behaviour is more likely after adding new variations to an existing parent.

    Why this is urgent

    This creates a serious risk of:

    customers ordering what looks like an FBA offer, but the order routes as MFN, and/or

    Amazon displaying incorrect availability, causing incorrect purchasing behaviour, cancellations, late shipment risk, and customer dissatisfaction.

    What I have already checked

    FBA inventory is physically available (not inbound only).

    No intentional MFN offers or pricing issues that would explain MFN routing.

    The issue began only after switching back to FBA using the one-click tool.

    What I need Seller Support to do

    Please escalate to the appropriate technical team and confirm:

    Why orders are routing as MFN when FBA inventory is available on the same SKU/ASIN.

    Whether the one-click “Change to FBA” action can leave the offer in a mixed/incorrect state (FBA inventory available but MFN offer still active or taking priority).

    Whether there is a known issue with the quantity box showing incorrect values on variation listings after channel changes.

    Provide the exact steps you want me to follow to force a correct FBA-only offer state for these SKUs (and confirm which report/log you checked).

    If you need examples, I can provide:

    affected SKUs/ASINs,

    order IDs where the fulfilment channel shows Seller/MFN despite FBA stock,

    screenshots of the quantity box showing 0/9, or quantities I typed in long time ago.

    and the timeline of the Coventry shipment check-in and stranded warnings.

    Thank you — this issue directly impacts customer experience and seller performance metrics, so I need a clear resolution and confirmation that orders will route correctly through FBA.

    0 votes
    0 votes
    0 views
    15 replies
    Latest activity
    user profile
    Seller_Z4L92Jj1OjAF0
    ∙
    user profile
    Large disbursement withheld after deactivation- £37,916.82 – need release timeline (UK seller) – Case routinng help
    by Seller_Z4L92Jj1OjAF0

    Hello Seller Forums / Amazon moderators,

    I need help routing a Payments/Disbursements issue for our UK seller account (Britta Ltd, Planet_Fancy_Dress). A significant balance remains withheld in our Selling on Amazon payments account - £37,916.82.

    Key points:

    • The rights-owner matter has been settled and closed with the brand owner (they have confirmed settlement and taken steps to retract/notify Amazon).

    • We have submitted a full remediation Plan of Action and evidence in Account Health.

    • We need a clear statement of account showing: total withheld, any reserves/deductions/chargebacks/refunds, the contractual basis for each, and a release timetable.

    • We keep receiving generic/automated responses via Seller Central and cannot reach a Payments decision-maker.

    Can an Amazon moderator please escalate/route this to the correct Amazon Payments team for a proper written breakdown and disbursement plan?

    Marketplace: Amazon.co.uk

    Seller ID / Merchant Token: A28825DV9841TZ

    Payments/Disbursements Case ID(s): 12038672192

    Withheld balance shown in Payments dashboard: ££37,916.82.

    Period withheld since: 14th March 2025 almost 9 months

    We are a small family-run business with young children, and Amazon has been our sole source of income. Since the suspension of our seller account, our business operations have completely ceased.

    We acknowledge our responsibility and have fully cooperated with Amazon by providing all requested information and documentation. We have submitted multiple appeals over the past few months and have also made significant changes to our business structure to ensure full compliance. Unfortunately, despite these efforts, we have not received a positive or conclusive response.

    We have been selling on the Amazon platform for over 10 years as a trusted and genuine seller. The suspension arose due to unforeseen circumstances, and we have taken every possible step to rectify the situation. At this stage, we are unable to provide any additional information beyond what has already been submitted.

    All of our funds remain withheld, which has placed us under severe financial strain. We are unable to pay suppliers and vendors, and some have initiated legal action against us. This prolonged situation has resulted in significant personal and financial hardship.

    We respectfully request that this matter be escalated to the relevant team for urgent review. We are seeking a prompt resolution, including reinstatement of our seller account and the release of our funds, so that we may meet our financial obligations and stabilize our business.

    We kindly ask that our long-standing selling history, full cooperation, and the extended duration for which this issue has remained unresolved be taken into consideration. We remain fully willing to cooperate further if required.

    This ongoing situation has also had a serious impact on my mental wellbeing, resulting in persistent stress, anxiety, and depression, particularly due to concerns about fulfilling supplier payment obligations. The prolonged stress has affected my ability to function effectively both professionally and personally, including my capacity to parent and manage daily responsibilities.

    We sincerely appreciate your time and support and would be grateful for your assistance in helping bring this matter to a fair and timely resolution.

    Thank you.

    5 votes
    1 vote
    2K views
    16 replies
    Latest activity
    user profile
    Seller_job9RwaFcr0lx
    ∙replied
    user profile
    Large disbursement withheld after deactivation- £37,916.82 – need release timeline (UK seller) – Case routinng help
    by Seller_job9RwaFcr0lx

    Please tell me this is an old thread and account has now been sorted - To withhold 37K for 9 months is just totoally unacceptable for ANY Company !!!!!

    1 vote
    0 votes
    0 views
    16 replies
    Latest activity
    user profile
    Seller_4nnUGbeEe4LBe
    ∙replied
    user profile
    100% FBM: ~3,000 orders / 6 seller feedback in 12 months — why so low? How are others getting thousands?
    by Seller_4nnUGbeEe4LBe

    Im the same, 9 feedback to hundreds of sales.

    Not too bothered about the feedback in itself as lets be honest as i think most customers refer to reviews here on Amazon.

    However the worry is that the low feedback count can matter enormously within seller metrics should anything negative rear its head and falsely scew the percentages against you.

    Amazon needs to protect sellers more and adopt an automatic feedback system which kicks in after so many days/weeks and award sellers a positive feedback on account if there has been no issues such as return requests etc., hell even eBay have managed that nowadays!

    0 votes
    0 votes
    0 views
    15 replies
    Latest activity
    user profile
    Seller_zCeIWJVoziL9H
    ∙replied
    user profile
    US seller account deactivated and cannot access Seller Central – posting here for help
    by Seller_zCeIWJVoziL9H

    Thank you very much for taking the time to reply and for your helpful advice.

    My seller account has actually been active for about 9 months already. During that time, I mainly focused on studying and researching Amazon’s learning resources and seller documentation in order to prepare carefully for operating the account and launching my products in a proper and compliant way.

    At the moment, I suspect that the issue with my US marketplace access might be related to the system thinking there are two stores involved. In reality, I only operate one Amazon seller account. I used the same email address and the same bank payment account when registering my Amazon buyer account and my seller account.

    Recently, my buyer account was asked to complete payment verification. After I completed that verification process, I suddenly lost access to the US marketplace in Seller Central.

    Because I currently cannot access the US marketplace, the UK marketplace is the only place where I am able to log in and ask for advice from the community. I am simply trying to understand the situation and learn how to properly resolve the issue I am facing.

    Thank you again for your time and for sharing your experience. I truly appreciate your help.

    0 votes
    0 votes
    0 views
    3 replies
    Latest activity
    user profile
    Seller_Z6JEwkZB24rWj
    ∙replied
    user profile
    Spain VAT documnets requesting extension being rejected with no explonation
    by Seller_Z6JEwkZB24rWj

    Hello @The_Happy_Workshop,

    Hi Jonathan, thanks for getting back to me. I have done 9 submissions via the account health page and at least 4 via email provided by amazon advisor on the phone - emails I had no response whatsoever. I have contacted AVASK and they assured me that the forms they sent to me to upload to amazon are the only ones they have (only form 036), yet they were still rejected. Never had a response for my emails. For Italy I had a document rejected and it was still before the past due date when I submitted a new one (provided from avask) and just got a generic response from amazon that the document has been rejected as it's past due the date for submission (it wasn't). From my lengthy conversation with AVASK they assured me that amazon is AWARE of the situation with Spain and Italy, but I do not see any real support. This is devastating for my seasonal business (we sell Easter items) and by the look of it will miss on the trade this year.

    I apologize for the delayed response to your follow-up. This is Jonathan from Amazon and I want to provide you with some guidance based on your post.

    Based on my observations from your post, I want to provide you with a sense of direction moving forward.

    I can see you have been working diligently to resolve this, and the effort you have put in — multiple submissions through every available channel and ongoing coordination with your tax advisor — is clear. I want to make sure you have the clearest possible direction from here, especially given the time-sensitive nature of your business.

    For Spanish VAT registration, Form 036 is indeed the correct starting point and serves as the foundation of the registration process with the Spanish tax authorities. However, the registration process typically also requires additional supporting documentation to be provided alongside Form 036. This includes proof that the form was provided online to the Spanish tax authorities, as well as documents that describe your taxable activities and evidence of intra-community transactions, such as copies of invoices and customer orders. It is possible that the submissions have been reviewed against these broader requirements, which may explain why Form 036 alone has not been sufficient to complete the extension request. I would recommend reaching out to AVASK to confirm whether the complete documentation package — including proof of the online submission and the supporting transaction evidence — has been included in your submissions, as this may be the key to moving forward.

    Regarding the Italy situation, I understand you provided a new document before the deadline and received a rejection citing a past-due date. I would encourage you to carefully review the specific dates referenced in the rejection notification, as the deadline shown on your Account Health page is the most accurate reference point. If you believe the document was genuinely provided within the required timeframe, continuing to provide information through the Account Health page with a clear note of the submission date may help clarify the situation.

    To help me understand your situation better, could you confirm whether the documents provided for Spain included any proof of the online submission to the Spanish tax authorities alongside Form 036, or were they limited to the form itself? Also, is the extension request still showing as active on your Account Health page, or has the status changed since your last submission?

    You can find more information about Spanish VAT requirements here:

    https://www.sellercentral-europe.amazon.com/help/hub/reference/GTQ23HPXBQK563WS

    The forums community and I are here to support you. Please let us know how we can help you from this point forward.

    Regards,

    Jonathan.

    0 votes
    0 votes
    0 views
    5 replies
    Latest activity