Hi everyone,

I’m looking for experience and advice from fellow Amazon sellers stuck in the Verification required for tax purposes pending review. This is a widespread account compliance review affecting the majority of sellers currently.

I submitted all complete and valid business documents on August 25, 2026. My review status has been pending for over 15 days, with 40 days left until the compliance deadline.

I have contacted seller support multiple times for updates and escalation. The consistent reply is that Amazon is facing severe internal review backlogs, and no manual priority or acceleration is available for individual seller cases.

The current fixed deadline policy is very rigid. All review delays stem from Amazon’s internal processing backlog, yet sellers face strict account compliance deadlines with no official grace period.

This issue brings significant operational risks. I have large volumes of FBA inventory in transit. Failure to complete the review on time may lead to sales restrictions, fund withholding and blocked inventory reception, causing unnecessary financial losses for compliant sellers.

Nearly all sellers I know are facing the same long-pending review situation. I would really appreciate it if you could share your review progress, timeline and any effective solutions in the comments.

Thank you all for sharing and helping!

Hello Amazon Seller Forums,

I am looking for guidance and assistance regarding an unresolved FBA inbound shipment discrepancy. I would appreciate it if a Community Manager could review the case and advise whether it can be escalated to the appropriate internal team for a manual investigation.

Shipment Information

Shipment ID: FBA15M0316WZ

Reference ID: 16EJHKKV

Fulfillment Center: LBA4

Carrier-reported delivery date: August 27, 2026

Seller Support Case ID: 13259926462

Total cartons shipped: 10

Total units shipped: 540

Units currently recorded as received: 216

Units currently unaccounted for: 324

This is not simply a unit-level receiving discrepancy.

Based on the documented packing configuration, the discrepancy corresponds exactly to six complete cartons.

The shipment contained 10 cartons, with the same packing configuration for each carton:

54 units per carton

Dimensions: 45 × 30 × 54 cm

Weight: approximately 12.5 kg per carton

Total shipment weight: approximately 125 kg

Receiving Discrepancy

According to our packing list, the shipment contained:

SKU A

Expected: 500 units

Received: 200 units

Discrepancy: 300 units

SKU B

Expected: 40 units

Received: 16 units

Discrepancy: 24 units

Therefore, Amazon's receiving records currently account for only 216 of the 540 units shipped, leaving 324 units unaccounted for.

Based on the carton configuration, 324 units correspond exactly to 6 full cartons (6 × 54 units).

For privacy reasons, I have not included the complete SKU/FNSKU details in this public post. We have the packing list, shipment information, carrier delivery confirmation/POD, and other supporting documentation available and can provide them if needed.Looking for Guidance Regarding an Unresolved FBA Inbound Shipment Discrepancy – Shipment FBA15M0316WZ

Previous Seller Support Case

We have already contacted Amazon Selling Partner Support regarding this issue under Case ID 13259926462.

However, the latest response appears to be a standard/template response and does not seem to address the specific circumstances of this shipment, particularly the fact that:

The carrier reports the shipment as delivered to Amazon's fulfillment center on August 27, 2026;

The shipment consisted of 10 cartons with a consistent packing configuration;

Amazon's receiving records currently account for only 216 of the 540 units;

The remaining 324 units represent 6 complete cartons based on the documented packing configuration.

The response did not provide a detailed reconciliation of the shipment at the carton or receiving level, nor did it explain what happened to the unaccounted-for units after delivery.

Assistance Requested

I completely understand that inbound shipments can sometimes experience receiving delays or discrepancies, and I am not looking to dispute the standard process.

At this point, I would simply appreciate assistance in determining whether the shipment can receive a manual investigation beyond the standard Seller Support workflow.

If possible, could a Community Manager please review Case 13259926462 and help escalate it to the appropriate FBA Inbound / Receiving / Inventory Reconciliation team?

In particular, we would appreciate a review of:

The receiving records for Shipment FBA15M0316WZ at LBA4;

Carton-level receiving and scanning records;

The shipment's carton count and receiving history;

Any internal inventory movements or transfers associated with the shipment;

Whether the 324 currently unaccounted-for units can be located and reconciled.

If the missing inventory cannot be located after the investigation, we would also appreciate guidance regarding the applicable reimbursement process.

We have the packing list, shipment information, carrier delivery confirmation/POD, and other supporting documentation available and can provide them if needed.

Thank you very much for taking the time to review this. We would greatly appreciate any guidance or assistance from a Community Manager in getting this shipment manually reviewed.

I am being wrongfully charged VAT (tax) twice on all my orders. I have confirmed my non established status in UK and was informed by amazon that, they will keep collecting and remitting to the responsible Tax Authorities any VAT on your sales of goods delivered to customers in the UK. Which they were doing since May but now on 13th august warning sign of At risk start appearing on my account health and amazon again asked for Establishment verification required for VAT purposes. I again submitted as i do not meet the establishment criteria and received an email and notification in performance notification stating same as before only this time they are asking me to update my primary operating address to reflect non-establishment which i will update as i have 60 days to submit that i am arranging verification documents for my address to confirm it as primary operating address that is another issue.

But after that email of confirmation from amazon they have started charging me VAT on all the service Fees they charge me along with 20% VAT amount they have withheld on total order amount. As a result i end up paying around 40% VAT in total on a item sold.

Already lost too much in 2 weeks due to this. Can anyone please help me get this resolve tried contacting seller support but no logical reason from them all they explain me is basic math and keep on insisting me that its ok to get charged VAT twice for a single transaction.

@Seller_9Kb3jdNMszN2C@Seller_CnfW62x6yxvJw@Seller_j9Bd91CW3ZVpr@Seller_zukQNO61PzGck@Seller_YeWcEeTwlVO93

Seller_o6qE06K9lSfyx

Hope you are doing good.

I am very well, thank you, and hope you are too and not getting unnecessarily stressed over this issue (there are enough other things on Amazon to stress about)

I am going to amend my illustration. Your net price is £2.50 and you are essentially paying VAT on sales of only 20% or £0.50, no more, not 40+%. This is being dealt with by Amazon, and is a separate issue, which you acknowledged is as it should be.

The other £0.41 is VAT on expenses, or COGS, not VAT on sales, totally separate and no different to any other seller. There is a big difference. VAT on sales is not reclaimable. VAT on expenses should be shown on your monthly invoices and is reclaimable, so you are not, in the end, paying over 40% in VAT, only 20% on net sales.

Seller_j9Bd91CW3ZVpr

I understand how frustrating this is — effectively losing ~40% to VAT on each sale is clearly unsustainable

Sorry, @Seller_j9Bd91CW3ZVpr, but (only) this bit is not correct, as I indicated above, only 20% is lost eventually (actually was only held for HMRC, never belonged to the seller or Amazon). The actual margin is not affected, only cashflow.

@Seller_o6qE06K9lSfyx The only thing you are really querying is whether or not Amazon should be charging VAT on fees. Introducing VAT on sales and suggesting VAT on fees affects your margin has confused the issue, and diverted it away from the main query. I guess I am partly to blame for going off on a tangent, sorry.

Seller_o6qE06K9lSfyx

Because i am sure about it as i have checked with many other non-established sellers and above explanation gives me logical proofs of that

I wouldn't rely on TAX advice from other sellers, even this forum. Almost all are not qualified to give advice, only opinions and these should be checked with a qualified expert.

Seller_o6qE06K9lSfyx

Yes we can always claim VAT paid against all the invoices from HMRC and it usually get adjusted in our total payable VAT on sales.

Don't forget, if Amazon repay the VAT already charged, and hopefully supply a credit note for the original and re-invoice showing reverse charge VAT (zero VAT), any VAT on the original invoices claimed previously by you needs repaying to HMRC.

I was wondering if you have a UK office registered on Companies House and Amazon. If so, this could be why Amazon are not reverse charging the VAT. I would think (again, opinion, not advice) all addresses on your seller account should be in your home country. This has cropped up many times, and it would be good to get some firm information from a mod. Also seller university to be updated to be absolutely clear about this and virtual offices.