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Seller_58y2FhNkywdyp
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Seller_exWMdCdbEu167
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Seller_CaLuDGa8aUCi3
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Seller_iUcF35YSDwxDs
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Results for "설연휴단기알바 탤그 peckPARK 페크박컨설팅 롤링파스타알바 월500알바 용역하루일당 가평군당일알바구인구직"

(35 results)
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Seller_58y2FhNkywdyp
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evri surcharges from 'buy shipping'
by Seller_58y2FhNkywdyp
Amazon replied

i have been hit with surcharges by evri

an example

Customer-Entered Dimensions: 30 X 24 X 15 CM

Weight: 500 G

Carrier-Audited Dimensions: 30 X 24 X 15 CM

Weight: 500 G

Other chargeback

-£8.32

Other chargeback

-£1.67

Amount already paid:

£2.95

Total Charge from Carrier

-£11.99

Revised Tax from Carrier

-£1.51

Other

Carrier delivery label adjustment due to under-charged delivery label:

-£7.53

Transaction Total

-£9.04

evri agree exactly with my measurements and weight but added another £9.04 for a £2.95 parcel

anyone know how i can appeal these charges, its happened today on a dozen orders

thanks

peter

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Seller_qgA4zw3CPgxGO
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Again today I have £37 of additional shipping charges paid out of my account to Evri for their fraudulent adjustments of parcel weight and dimensions. This needs to stop as it only happens on Amazon - Packlink never do this? So how is it that it keeps happening to thousands on Amazon?

Contacted seller support via chat which was a waste of time as always is and was told to contact Evri myself?????

Absolutely furious as its neverending .... All my dimensions are correct and carrier states the same? WHY DOES NO-ONE AT AMAZON CHECK THIS BEFORE PAYING AS CLEARLY THEY KNOW THERES A BIG PROBLEM WITH SELLERS BEING INCORRECTLY OVERCHARGED? EXAMPLE BELOW OF WHICH I HAVE 6 THE SAME AND THEN A FURTHER CHARGE OF £12.00 FOR ANOTHER PARCEL THEY CLAIM IS 5KG WHEN THE ITEM IS 1.2KG AND GOES OUT BUBBLEWRAPPED? SOUL DESTROYING

Transaction date: 26/04/2026

Tax:

Customer-Entered Dimensions: 61 X 46 X 46 CM

Weight: 500 G

Carrier-Audited Dimensions: 61 X 46 X 46 CM

Weight: 500 G

Other chargeback

-£4.16

Other chargeback

-£0.83

Amount already paid:

£2.95

Total Charge from Carrier

-£5.99

Revised Tax from Carrier

-£0.51

Other

Carrier delivery label adjustment due to under-charged delivery label:

-£2.53

Transaction Total

-£3.04

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Seller_8MxuU3wzwJeof
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Royal Mail 'Underdeclared Items' Surcharge
by Seller_8MxuU3wzwJeof

So this is a new one for me. We've received a surcharge invoice for Underdeclared Items from Royal Mail...

For a week in May, they are saying we declared 500 items but they have scanned 510 items. So there's a surcharge on the x10 items.

We buy all of our shipping through Buy Shipping, the 10 items in question I can see the postage label, barcode and tracking etc. It looks these items have not been included in the end of day manifest created through Seller Central.

Has anyone else had this issue?

I've opened a case but have no faith that I'll get to the bottom of it...

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Seller_exWMdCdbEu167
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This is exactly what happened to us, and yet the A‑Z team continues to uphold their decision to grant the claim, charging me the £500 refund to the customer. It’s extremely frustrating; we keep challenging the outcome but receive the same response each time, which feels wholly unreasonable.

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Seller_mxez2L8QjE6WW
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ZOOM BOOKS
by Seller_mxez2L8QjE6WW

We've had many orders from Zoom and a couple of other similar outfits - one via Abe was for 100 books in a single order, plus another 500-odd books on single orders. Other sellers reported a similar deluge of orders. There was - naturally - a lot of discussion on the Abe forum, & there were reassurances from Abe that the orders were all legit & could be fulfilled without any worries. Who knows what the books would be used for? Just be glad of the orders. Make hay while the sun shines!!

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Seller_CaLuDGa8aUCi3
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Huge drop in sales
by Seller_CaLuDGa8aUCi3

My sales have collapsed since end of March, sales down by 150%, around 200 units a day.

The more I spend on PPC (approx £500 a day), the more my organic rankings falls My conversion rate has actually increased, as has the total category

All my products are visible, but I'm not getting anywhere neear the page views as last year, either through PPC or organic.

I'm struggling to work out what is happening, but I suspect it could be down to a reent change where child sku's are showing in the orgainc search results. The top sellers in my category are seeing their sales increase, whilst everyone else is strugling, and some including me will drop out. Less competition means higher prices for customers and less PPC spend for Amazon. They need to wise up and revert it back.

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Seller_iUcF35YSDwxDs
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Hi all,

I wanted to raise a serious issue we’ve recently experienced, partly to document it for others, and partly in the hope that a moderator can escalate this internally.

Context

We are a high-volume UK used book seller, and all of the affected inventory was used stock only — we do not list these items as new.

What happened

We ran a bulk update via the SP-API to change shipping templates on our FBM used book listings (~10,000 SKUs).

API used: putListingsItem (PUT)

Intent: update merchant_shipping_group only

We did NOT include condition_type in the payload

Following this update, a large number of listings were surfaced on Amazon as “New”, despite our internal data still showing them as used.

Timeline / Mitigation

The issue was not immediately apparent because we experienced a noticeable increase in sales following the update, which we initially attributed to improved shipping settings.

Once we identified that listings were incorrectly being surfaced as “New”, we acted immediately:

Placed the account into holiday mode to prevent further orders

Investigated and identified the root cause

Implemented a fix (migrated to PATCH requests)

Began correcting affected listings

By this point, approximately 600 orders had already been placed under the incorrect condition display.

Amazon’s response (important)

In Case ID 12422628992, Amazon has confirmed:

PUT replaces attributes and drops anything omitted

Because condition_type was not included, it was effectively removed

Listings then defaulted/surfaced as New

The API returned 200 ACCEPTED with no warning or validation error

There are currently no safeguards in place to prevent this

So to be clear — this is confirmed platform behaviour, not speculation.

Impact

As a direct result:

Customers purchased items believing they were New

They received correctly described used books from our inventory

This led to:

Negative feedback

Returns

Refunds

Return postage costs

Account health impact

Example feedback:

“I ordered a new book and received a used one”

“Advertised as new but looked worse than a library book”

“Ordered NEW and received a damaged used copy”

Current situation

We’ve fixed our integration (now using PATCH)

We are correcting listings

API support have been helpful in explaining the cause

However:

Seller Support is refusing to remove feedback

No reimbursement is being offered

The position is essentially: “feedback reflects customer experience”

The problem

The customer experience was incorrect because:

Amazon displayed the wrong condition at the point of sale

Given we only sell used inventory, this was not a listing or stock error on our side.

So we are in a position where:

Amazon acknowledges the root cause

But the seller absorbs all consequences

Financial impact

So far:

Dozens of refunds issued

Return postage costs incurred

Outbound shipping losses

Current estimated impact is already £500+ and rising as returns continue.

Why I’m posting

Warning to other sellers/developers

If you are using putListingsItem, be extremely careful

Omitting attributes like condition_type can silently alter listings

Request for moderator escalation

There is a clear gap between:

acknowledged platform behaviour

and seller-impact resolution

Request

Could a moderator please review and escalate this internally?

Specifically:

Whether feedback caused by incorrect condition display can be removed

Whether losses directly caused by this behaviour can be reimbursed

Whether safeguards are being considered for this type of scenario

Happy to provide:

Case ID (12422628992)

Order IDs

Transaction breakdowns

API logs

Thanks in advance,

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Seller_pEGO9YjE8hL3x
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Brand Hijacked
by Seller_pEGO9YjE8hL3x
Amazon replied

I have circa 190 asins that have had their brand name changed to WHAPELQ, this asins were originally set up using the brand LessThanTenQuid unfortunately this mark the IPO did not approve.

The listings were created in 2016 and the rules were a little different then, I recall having that brand in my brand registry but at some point it dropped off most probs as there was no valid trademark for it.

I`m now at a position where I have most ASINs blocked as I need approval for this hijacked brand value (relates to chinese company accoding to IPO)

I have requested Amazon to revert but met with no success, I have over 500 units in FBA which are now sat there and I`m at wits end what to do.

I do however have a brand that is in brand registry which I attempted to migrate to but Amazon rejected this and also stated my previous brand which was no longer in brand registry was tombstoned. At the very least I`d like to revert back to LessThanTenQuid for now.

Case ID = 12256032482

Are any of the mods able to help at all pls - @Seller_PIHyltK09pbl3

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Seller_qlPlEwVd19QVs
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Afternoon @Defect Prevention & Reconciliation team,

I am in a situation where stock is "unable to be located" after being checked in to the warehouse, it's been over a year with nearly 15 cases opened through the account support team and now I am not even getting responses back to open cases.

What can be done to rectify this, i have the same conversations with the FBA team who agree that i am due a refund of stock return but once i come off the phone i get nothing back except an automated response about not eligible for refund and stock can't be located and with cases not being responded to I am at a loss with significant impact on my business and a value of stock I cant return, sell or get a reimbursement on.

The warehouse team are just ignoring the cases and I really need an answer and my stock returned, they are the fastest moving items of circa 500+ in total and this not only impacts myself but is money amazon are not getting from sales.

See below 3 of the most recent cases opened for the same topic dating back to december with no response.

Case notes ending;

7402

2462

6902

Please can someone come back to me with a resolution

Thanks

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Seller_RSwABJNHpHnEZ
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Seller_6GAs6lWUSDmXA

Hello, I would like to ask you if the 500 kg limit in pallet weight is rigorous or there is tolerance for some kilos more. As not all industrial pallets have the same weight and there are times that with one more carton you have a total flat top on pallet, which will give you more safety during shipping.

Here is our help page on that topic: Shipping and routing requirements

"Regardless of pallet option, pallets must not exceed 500 kg in gross weight including the weight of the pallet."

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