Hello @Seller_Ori7IHP13kXbc
Thanks for your question. I´m Oliver and I will be looking into your issue today.
Your account was deactivated for doubts about the authenticity of your products. You submitted invoices and they were rejected. Now you want to know why they were not accepted.
Here are the invoice requirements with a few remarks in brackets:
-- Cover sales volume in the last 365 days (calculated from the date of the infringement based on seller performance)
-- Contact details of the supplier, including name, telephone number, address and website (Please check that everything here is still up to date and spelled correctly)
- your contact details (make sure they match the details in Seller Central)
-- Remove prices if necessary, but the rest of the document must be visible. (and be clearly genuine and unchanged, beware of bad scan, blurry image)
- Mark or circle the ASIN (s) to be checked to speed up the review. (this is always recommended, especially if the product title in the Amazon catalog is different or there are several similar products in the invoice, e.g. a different color or size)
- -- Item quantities
-- Invoice date (must be within the last 365 days)
- only send PDF, JPG, PNG, or GIF files.
I hope you get on like this
If you have any further doubts, feel free to contact us through Seller Forum again.
Have a good day
Oliver