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Results for "인테리어목수일당 탤ㄹㅔ PECKPARK 논술첨삭알바 29살알바 페크박컨설팅 장애인알바 양천구여자재택알바투잡"

(12 results)
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Seller_eHvhfBGMYVnHg
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Account Level Reserve - 3 Months still not released
by Seller_eHvhfBGMYVnHg
Amazon replied

My full balance has now been in my Account Level Reserve for nearly 3 months now. Last payment was made on 30/07/2025. Contacted Seller Support multiple times, finally getting somewhere on the 29/09/2025, an email stating I needed to verify my selling on Amazon account. I did this with success, and received another email saying my account has been verified on the 30/09/2025. But since then all my account balance has been in my Account Level Reserve. I spoke with Amazon Selling Partner Support about this, they said "it is decided by Amazon when to release the amount present in reserve balance so you have to wait till Amazon releases this amount." And "Kindly know that as it is handled by Amazon internally so we are unable to escalate or expedite the process. So you have to wait." Anyone able to help in this situation please?

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Seller_2e1cEYh4YBPqC
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Why does Amazon allow the buyer to get the money by telling a poor lie?
by Seller_2e1cEYh4YBPqC
Amazon replied

I’m seriously frustrated with how Amazon handled the “Item Not Received” claim for order 026-7904148-1768351. Here’s what actually happened:

- The package was shipped via Hermes (Evri) on September 29 and was confirmed delivered on September 30. We have photographic and GPS evidence clearly showing the parcel placed right in the buyer’s mailbox.

- On October 1, the buyer contacted us about delivery confirmation, and we immediately provided all the proof.

- Later, the buyer found the package but then started complaining about the product quality. We offered a resolution right away and asked if they wanted to accept it. Since then, the buyer went silent and never initiated a return.

- Then, out of nowhere on November 8, the buyer filed a claim saying they never received the item. We asked for clarification but got no response.

- We submitted all the detailed tracking info, delivery photos, and GPS data to Amazon proving the item was delivered.

Despite all this solid proof, Amazon ruled in favor of the buyer—just based on their unverified claim.

If the buyer is not satisfied with the product, we fully accept her request for a return and refund, rather than resorting to fraudulent methods.

How is this fair? It’s ridiculous that Amazon trusts a buyer’s baseless accusation over clear, objective evidence. This completely undermines sellers’ trust in the platform and encourages dishonest buyers to exploit the system, causing real losses and headaches for sellers.

With Black Friday going on, it feels like Amazon is even more biased toward buyers in these disputes. This encourages scammers to take advantage of the chaos and hurts honest sellers like us.

Amazon, please wake up and fix this! Review cases like this properly, stop blindly siding with buyers without proof, and put stronger protections in place for sellers—especially during big sale events.

Has anyone else run into this? How do you deal with Amazon’s unfair rulings on claims like this?

#SellerFrustration #AmazonClaims

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Seller_adK4xUXApOfPa
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A-to-Z Claim Incorrectly Granted Despite On-Time Shipment and Delivery – Order 202-5429632-1753169
by Seller_adK4xUXApOfPa
Amazon replied

Hi,

I’d like to share an issue regarding an A-to-Z claim that was clearly misjudged and hopefully get some advice or visibility from the moderators.

Amazon denied my appeal on the basis that the item “was not shipped in a timely manner.”

However, the order was shipped on 29 September 2025, exactly within the required ship window (29–30 September), and it was delivered on 4 October 2025 at 11:18 AM UTC, according to APC/EVRi tracking (H0377A0013039697).

The customer’s address: Leicester, LE7 7ED

The order’s delivery estimate: 2–6 October 2025

→ Delivery occurred well within this timeframe.

The carrier tracking also states:

“Your order was delivered to the requested location.”

So all conditions were fully met — shipped and delivered on time.

Still, the A-to-Z claim was granted and later upheld on appeal, which means the decision team likely misread the shipment timeline.

I’ve now opened a support case with full documentation attached (tracking screenshots, order details, and the denial email), but I’m posting here in case a forum moderator or escalation specialist can have it reviewed properly.

This kind of error impacts seller metrics unfairly, especially when all proof shows compliance with Amazon’s policies.

Any advice or escalation route would be appreciated.

Thank you.

@Seller_Huz6FT08OxHAR @Seller_z3k8APxGfbQEK @Seller_j9Bd91CW3ZVpr

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Seller_6oA09Nhj52unl
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A-to-Z Claim Granted for Empty Box Return – Clear Fraud Ignored (Order 026-2246554-8469955)
by Seller_6oA09Nhj52unl
Amazon replied

Dear Seller Community and Moderators,

We’d like to raise a serious concern regarding a recent A-to-Z Guarantee claim (Order ID 026-2246554-8469955) that was wrongly granted against our account, despite clear contradictory evidence and multiple support escalations.

Product: JBL SoundGear Sense – True Wireless Open-Ear Headphones (ASIN B0CT9DF5RL)

Order Value: £134.23

Delivery Date: 24 September 2025 (UPS POD with photo confirmation)

Return Request Date: 27 September 2025 (3 days later)

Customer Claim: Initially “wrong item sent”

The buyer later changed their statement, claiming that the box was empty upon arrival, and shipped back an empty retail box via Royal Mail (Tracking # 021120DA03968B62). The return we received indeed contained only the empty packaging — no product inside.

We submitted UPS proof of delivery, return photos, and weight verification data to the A-to-Z team. Despite this, Amazon granted the claim on October 29 and debited £134.23 from our account, counting it against our Order Defect Rate.

This case highlights how easily a buyer can remove an item, return an empty box, and still get refunded in full — even after issuing contradictory statements and providing no evidence. Such decisions directly reward dishonest buyers and undermine seller confidence in the A-to-Z process.

In this instance, the buyer effectively committed “empty box return fraud,” yet the claim was approved without any verification of the return content or weight. This creates a dangerous precedent that encourages further abuse.

Our Requests to Amazon:

• Re-evaluate the A-to-Z decision for Order 026-2246554-8469955.

• Audit the buyer’s return and communication history for potential abuse patterns.

• Clarify why weight or content verification was not considered.

• Provide guidance on how sellers can protect themselves when Amazon overlooks physical evidence.

We invite @Seller_XUNeUuvrQDpgP , @Seller_j9Bd91CW3ZVpr , and @Seller_z3k8APxGfbQEK to please review this matter and escalate it internally. We hope Amazon will address these recurring A-to-Z issues that embolden fraudulent buyers and penalize honest sellers.

Thank you for your attention.

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Seller_ZHlNv1dQ1LsSj
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Infringement claim been stuck under review for nearly 10 days with no contact from amazon
by Seller_ZHlNv1dQ1LsSj
Amazon replied

I submitted an infringement claim which has now been stuck in the status under review since the 21st of October. Since I submitted the complaint, I have received no additional communication from Amazon. I have already tried to use the escalate an infringement related complaint button, however I received a standard scripted message from amazon :

Hello, We will investigate the issue that you brought to our attention regarding ASIN and take appropriate action.

Since this message on the 28th of October, I still have not received any updates. Normally with infringement claims, I receive an email within 2 days either taking action or stating that the review can take up to another 72 hours, however this time I have received nothing for over 10 days now. All of my claims have been legitimate complaints, and my account is very healthy, with a health of over 340, and I have been selling on amazon for about 3 years now.

If this issue cannot be resolved, than chinese sellers will continue to be able to offer counterfeit versions of my products.

The reason I am posting on the forums is to try to get some help from amazon employees @Seller_z3k8APxGfbQEK @Seller_PIHyltK09pbl3, or anyone else that can help.

2 complaints have been submitted, one on the 21 October complaint id 11630580952 , and one on the 29 October case id 11658912982 , and a test order was also submitted to support these infringement complaints. I am aware that duplicate infringement complaints are not meant to be filed using the report a violation tool, however I tried to escalate the original complaint and still received no resolution, hence the second complaint.

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Seller_XUNeUuvrQDpgP
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Brand Gating Process
by Seller_XUNeUuvrQDpgP

Hello @Seller_zMriLBQCSI1bd,

I heard back from our partner team:

Seller submitted a new application for the brand Tefal today. The new application is currently under review, and a decision will be made by 10/29.

Since there is an open application for this, please advise Seller to wait until decision has been made from the new application.

Regards, Spencer

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News_Amazon
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Learn how to reduce transportation costs in our webinar on October 29
by News_Amazon

Join Amazon Freight on October 29, 2025, at 11 a.m. Central European Time for a one-hour webinar and live Q&A on sustainable transportation solutions that can help reduce your costs and improve shipping efficiency across Europe and the UK.

During this session, you’ll learn:

  • How sustainable practices affect transportation costs
  • Ways to improve shipping efficiency
  • Methods to meet sustainability requirements
  • Strategies to gain competitive advantages

Speakers:

  • Sonia Polak, Head of EU End-to-End Transportation Sustainability
  • James Moulds, Senior Business Developer, Amazon Freight

This webinar is open to all sellers in Belgium, France, Germany, Ireland, Italy, the Netherlands, Poland, Spain, Sweden and the UK.

Even if you’re unable to attend the live session, be sure to still register so you can receive the recording.

To register, go to Accelerating Sustainable Transportation: Amazon’s Vision for Green Middle Mile Solutions.

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Seller_TufyJDtetbrlU
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Premium Delivery Not Showing!?
by Seller_TufyJDtetbrlU

@Seller_zukQNO61PzGck same thing again today now, normal delivery showing 25th-27th , premium delivery is back but yet again showing in 3 days time, ive seen others mentioning the same issue and its been going for a couple weeks now, can you raise this higher internally somewhere? Come 11am again the premium delivery will dissapear for the day.

FREE delivery 25 - 27 October. Details

Or fastest delivery Saturday, 25 October. Order within 29 mins.

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Seller_u5KbBkK3GJmhY
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children's sleepwear compliance
by Seller_u5KbBkK3GJmhY

Hi @Seller_XUNeUuvrQDpgP

They are disposing the affected units in the FC in the EU! 172 units. I am not able to cancel this disposal order. This is an absolute joke, please can you cancel this disposal order and fix the affected stock. I don't even know the reason why they are "Defective"? you have been very tight lipped about this mess up and I believe we should know. Removal order ID 26oYula8K9

Unsellable Products:

1. FNSKU: B0CHG3GYSW Quantity: 1

2. FNSKU: B0CHGDDHH4 Quantity: 2

3. FNSKU: B0CR7PZ2V6 Quantity: 1

4. FNSKU: B0CTHFCD8F Quantity: 19

5. FNSKU: B0CTHG75D4 Quantity: 19

6. FNSKU: B0CTHGL28L Quantity: 14

7. FNSKU: B0CTHH9M3C Quantity: 8

8. FNSKU: B0DD9D1CNT Quantity: 1

9. FNSKU: X00222TROR Quantity: 1

10. FNSKU: X00222WCWL Quantity: 1

11. FNSKU: X0022B2A3X Quantity: 1

12. FNSKU: X0022EQZKT Quantity: 1

13. FNSKU: X0022PFDSD Quantity: 1

14. FNSKU: X0022PFDVP Quantity: 1

15. FNSKU: X0022PLXVT Quantity: 1

16. FNSKU: X0022RCYG5 Quantity: 2

17. FNSKU: X0023C4Q4H Quantity: 1

18. FNSKU: X0023C4RGJ Quantity: 1

19. FNSKU: X0026APUWX Quantity: 1

20. FNSKU: X00285TKLD Quantity: 1

21. FNSKU: X00285Z8F5 Quantity: 1

22. FNSKU: X0028624DD Quantity: 1

23. FNSKU: X002869549 Quantity: 1

24. FNSKU: X002884IYT Quantity: 1

25. FNSKU: X0028AEIQF Quantity: 1

26. FNSKU: X0028C20K9 Quantity: 1

27. FNSKU: X0028E30FL Quantity: 1

28. FNSKU: X0028I251R Quantity: 1

29. FNSKU: X0028J04NR Quantity: 1

30. FNSKU: X0028O0QXZ Quantity: 1

31. FNSKU: X0028O1POJ Quantity: 1

32. FNSKU: X0028RYHNR Quantity: 1

33. FNSKU: X0028UPSJV Quantity: 1

34. FNSKU: X0028ZWB8H Quantity: 1

35. FNSKU: X0029249V1 Quantity: 1

36. FNSKU: X0029H3SFT Quantity: 2

37. FNSKU: X0029H3UOD Quantity: 1

38. FNSKU: X0029HV7YN Quantity: 70

39. FNSKU: X0029HYY6V Quantity: 1

40. FNSKU: X0029K3VTJ Quantity: 2

41. FNSKU: X0029K6FOR Quantity: 1

42. FNSKU: X002C4XBUB Quantity: 1

43. FNSKU: X002CFESJN Quantity: 1

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Seller_lmwzklfLOK2Ob
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Variation Listing Issue: All Images Displaying the Same Despite Different Products
by Seller_lmwzklfLOK2Ob

Hi @Seller_DEek9ZooCYBCP, Thank you for sharing your case ID.

About Child ASINs:

  • You uploaded images on September 29, 2025. There's a mandatory 72-hour waiting period for images to appear.

About Parent ASIN:

  • You haven't uploaded any images for Parent ASIN (B0FQJRDJDF). You need to upload compliant images for this Parent ASIN and please wait 72 hours after uploading

If you have any questions, pleased let us know.

Best,

Kai

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