Seller Forums
Sign in
Sign in
user profile
Sign in
user profile
Sign in

Results for "장집 ( @MOONPAY_CALL ) 1:1가상계좌 기업 우리은행가상 가상계좌pg사"

(10000 results)
user profile
Seller_u1iqyxu7Et5wyreplied
user profile
Seller_u1iqyxu7Et5wy
user profile
Seller_XUNeUuvrQDpgPreplied
user profile
Seller_GX0Q5PmBwhXi5
user profile
Seller_XUNeUuvrQDpgPreplied
user profile
Seller_u1iqyxu7Et5wy
user profile
Seller_udgfJbhh5XzPAreplied
user profile
Seller_sg54Fq7GfBZzn
user profile
Seller_Rng2eNj959Gngreplied
user profile
Seller_Rng2eNj959Gng
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
Quick filters
Discussions
Categories
Tags
Tags will populate based on category selection

Results for "장집 ( @MOONPAY_CALL ) 1:1가상계좌 기업 우리은행가상 가상계좌pg사"

(10000 results)
user profile
Seller_u1iqyxu7Et5wyreplied
user profile

I had to open another case ID 10803225912 to deal with this first one. After explaining through chat and giving all the information needed for them to solve the issue, I get sent ANOTHER generic response email saying:

I would like to assist you further, however in order to proceed, we will need some additional information. Please write back to us with the exact details of your issue, as it pertains to your case:

-Main concern

-Name of Campaign

-Time period

-SKU or ASIN

-Screenshot or attachment (if necessary)

To upload the screenshot in the case, follow these steps:

1. Click the question mark at the top right of the page.

2. Click Support Center.

3. Under Case log, go to "View your cases".

4. Search for the case 10803225912

5. Under "Attachments", click on "Choose File".

Once you reply to the case, we will continue assisting you on this matter as soon as it is possible.

This is a COMMON occurence in the Amazon Support Team, no one bothers to read the previous correspondence and wants all the information ALL OVER AGAIN, wasting my time and energy and their time and energy all the time and energy of the Support Team member's that I have already responded to. For the 4th time, I have sent description of the issue, campaign names, ASIN, screenshots... what is the point if no one bothers to actually go through it?

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_u1iqyxu7Et5wy
user profile

Case ID 10736055852

Amazon - "We have reviewed the query and found that the campaign is compliant with Amazon Advertising's guidelines. Hence, we have re-moderated the ad. Please note that it may take up to 24-48 hours to reflect in the dashboard." 29.01.2025

Well that was 2 weeks ago and the campaign is still not running. This is a common problem. Campaigns and ads are rejected in error, and after Amazon finally finds the campaign compliant and re-moderates, the campaign remains "Not approved" after the 24-48 hours period has finished.

0 votes
0 votes
4 views
2 replies
Latest activity
user profile
Seller_XUNeUuvrQDpgPreplied
user profile

Hello @Seller_u1iqyxu7Et5wy,

I am Spencer with Amazon.

You should have received an email today with important information.

Let me know if it isn´t the case.

Regards, Spencer

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_GX0Q5PmBwhXi5
user profile
Amazon not accepting SDS
by Seller_GX0Q5PmBwhXi5

Hi

Amazon will not accept SDS sheet from the distributor for one of the products we sell, we sell the product already on 2 other listing which is hazmat fulfillable but now for some reason wont accept this one for a new listing. I have submitted more than 8 times, just giving us a generic answer but SDS is up to date.

0 votes
0 votes
1 view
0 replies
Latest activity
user profile
Seller_XUNeUuvrQDpgPreplied
user profile

Thank you for your feedback @Seller_u1iqyxu7Et5wy.

I will forward it to the partner team.

Regards, Spencer

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_u1iqyxu7Et5wy
user profile
amazon ads Campaigns Status column needs fixing
by Seller_u1iqyxu7Et5wy

If a product ASIN is Not approved in the Status column at the ad level, at the Campaign level and Campaigns overview level, the Status column will still read "Delivering".

I understand that the description reads "Your campaign is delivering. Ads in this campaign with a “Delivering” status are eligible for impressions." But it means you need to click into each campaign then ad group to discover if your ad is Approved or not.

When we running 200+ campaigns ... manually clicking each campaign, then ad group, to check if the ad is Approved or not, is tedious.

The notifications bell (top-right) will sometimes alert us to a campaign not running, but having the Campaigns overview report Status column clearly showing if ads are not running would be best.

0 votes
0 votes
3 views
1 reply
Latest activity
user profile
Seller_udgfJbhh5XzPAreplied
user profile

The A-Z system on this platform is absolutely disgusting. This is the main reason why SCAM & FRAUDULENT buyers shop on this platform. They know how to expose the system and get everything literally for FREE! I have now started taking people to a small claims court to retrieve my money as it is not sustainable for any business to lose so much stock & money to these repulsive scammers.

Last weekend i had a buyer who put in two return requests stating their parcel was "Empty" & the second one on the same order they stated "The bottle used up and the size is smaller than what was ordered". The kicker in all of this is that their item was delivered TWO days later. Still delivered on time & well within the timeframe given. how does somebody know their parcel is empty or used when they haven't received their delivery?

There should be a system similar to ebay where you can block buyers. Works a treat on there!

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_sg54Fq7GfBZzn
user profile
Absolutely Baffling - Amazon A to Z strikes again
by Seller_sg54Fq7GfBZzn

I genuinly though I had seen it all until this weekend.

So we sent an item through Amazon Shipping, they picked it up, scanned it, took it delivered it confirmed delivery.

The customer was then able to Open an A to Z claim, which Amazon then granted and refunded them from my funds, no order defect but this is the write up below.

So are we now saying, that even orders delivered and confirmed as delivered by Amazon, which Amazon then accepts that we have provided information proving the delivery, that they just still refund the customer from my funds ?

I am absolutely speechless. This is shocking and shows how broken the A to Z system is.

So you can catagorically prove the delivery, by Amazon themselves and that folks is still NOT ENOUGH to win an A to Z claim, even when they acknowledge the customer has received the item.

Madness

------------------------------------------------------------------------------------------------------------------------------------------------------------------

Why is this happening?

The customer reported an issue with delivery. In this case, the tracking information indicates 'delivered', but the customer did not receive the package. Because you provided sufficient information that proves the order was actually received by the customer, we will not count the claim against your Order Defect Rate.

17 votes
0 votes
560 views
16 replies
Latest activity
user profile
Seller_Rng2eNj959Gngreplied
user profile
Associated with other Amazon accounts
by Seller_Rng2eNj959Gng

Hi

Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.

My account has been deactivated for over a year and there seems to be zero customer support.

If there's a customer support agent available in these forums then please reply

Thanks

0 votes
0 votes
0 views
1 reply
Latest activity
user profile
Seller_Rng2eNj959Gng
user profile
Associated with other Amazon accounts
by Seller_Rng2eNj959Gng
Amazon replied

Hi all

About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.

Then my account get's deactivated because I was found to be 'associated with other accounts'.

I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.

There seems not be no way to actually contact a human at Amazon support.

Any suggestions as to what I can try?

Thanjs

0 votes
0 votes
51 views
15 replies
Latest activity