Hello Sellers,
I’m dealing with a bizarre (and very expensive) FBA issue and I’m hoping someone here has faced something similar.
Here’s what happened:
March 2025: We started selling on Amazon. Not being brand owners yet, we could only sell items already listed. We picked one product, sent inventory to FBA, and started selling.
A few months later: We realized the product wasn’t profitable. We waited for all units to sell and then deleted the listing. So far, so normal.
Four months later: Amazon created a removal order for this ASIN… for 80 units. Problem: we had only ever sent 40 units, and they were already sold. Of course, we were charged removal fees. We opened a case, Amazon agreed the extra units weren’t ours and reimbursed us. Relief, right?
A couple of weeks later: The nightmare continued. Amazon found 2,600 units at their warehouses—again “assigned” to us—and created another removal order. More fees, more stress.
Since August 2025: We’ve been trying to fix this. Every time we ask for proof that these units belong to us, Amazon says the case is under investigation—or asks us again to prove the units are not ours. Their “solution”? Create a removal order ourselves… and pay even more fees.
We feel like we’re stuck in a loop of phantom inventory that we never sent, and it’s costing us a small fortune.
Has anyone dealt with “ghost” FBA inventory like this? How did you get Amazon to finally acknowledge it without racking up removal and storage fees?
Any advice or shared experience would be a huge help!