We have had this issue for years with Amazons inaccurate delivery dates over weekends.

Parcels dispatched on T24 on Friday, all confirmed as being delivered on Saturday, week after week.

Saturday dispatch, confirmed as delivery Sunday...

Still, amazon shows 2-3 day delivery over weekends. Friday shows Monday, Saturday shows Tuesday...

4 x staff in on a Saturday to dispatch orders

99% on all delivery metrics, 200-300 parcels per day.

Seems to be the case for all FBM sellers, FBA doesn't have the same issue.

Annoyingly, Amazon seem to be doing this to force customers into choosing FBA over FBM.

Not sure if they will ever listen to us. I don't see why they do this, a lot of what we sell is unique, so it's not giving us a disadvantage compared to other sellers, just harming customers expectations.

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Has Amazon completely lost the plot or is this just another money making operation? So now Amazon want you to send the item to an approved third party testing company to receive a certificate of compliance and of course pay for it.

So forget that the manufacturer already has all the relevant documents and the item has passed all the safety and compliance requirements, but no, they are no good, the only way to get the product approved is to use the third party company chosen by Amazon.

Yet another death by a thousand cuts for third party sellers?

Maybe I have this wrong, but 200 of my previously safety compliant items are now due for removal unless I send them to one of these companies and pay them to produce a certificate of compliance for Amazon.

Well, I know what is going to happen to those listings, they will be removed and I will sell the items elsewhere with the correct safety and compliance documents supplied by the manufacturer of the product.

Any comments?

Hi everyone,

I’m facing a serious issue with Toy Policy Compliance Warnings and I’m hoping someone here has a workable solution.

I currently have **over 200 warnings**, even though **none of these products are toys**. The number keeps increasing every day.

I’ve appealed every single warning, but all appeals are rejected instantly with what looks like an automated response. There’s no indication that anyone is actually reviewing the listings.

I also contacted Seller Support for each ASIN, but the replies are the same — “not accepted” — even when I clearly explain that the items are not toys. If someone simply looked at the products, it would be obvious.

This process is extremely inefficient. I’m spending hours every day repeating the same explanation, and I’m worried about how many ASINs might get deactivated if this continues. At this rate, it feels like my entire inventory could end up with warnings.

Is there any effective way to escalate this or speak with someone who can properly review these cases? Any guidance would be appreciated.

I was selling a product that I sourced from the official UK distributor. I’ve now been accused of selling inauthentic items, even though the stock is genuine.

The issue is that not all of my invoices fall within the date range Amazon is asking for (17/12/2024 to 16/12/2025). I purchased a large quantity in October and November 2024 to prepare for the Christmas period, and those units were then sold over the following months. Amazon appears to be excluding any stock bought before 17/12/2024, so the figures they calculate don’t match my sales volume within their window.

Has anyone found a solution for this situation? My account health has gone just over 200 because I received two high penalties relating to this product, and I’m concerned about the impact on my account.

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