Apologies, I am not explaining myself very well. Up unitl a few months ago I got shown a single figure, a balance, let's say £10K. That figure would go up when I shipped orders and it would go down when such things as ads invoices were due. However it was always a reasonable guide as to how much money I was likely to receive over the coming weeks. It was even on the mobile app. I don't have that now but would like to figure it out.

I don’t think Amazon will accept any invoice from Ali Baba!

Why have most of my child listings seperated from the parent listings AGAIN!!!!!!!! this stupid A.I system!!! doing this at the busiest period of the year, now costing me a fortune in ads that are not covnerting into sales. Honestly im done, i spend 3 weeks already this year sorting this out once, amazon your an absolute joke!!!!

Hi @Seller_bH5My4pQDILrT,

I completely understand your frustration—the account deactivation and resulting drop in rankings were certainly an unexpected "hiccup." But since that issue has now been resolved, it’s an obstacle that’s thankfully behind you.

If you’re aiming to grow your Amazon business, sticking with the Professional Plan is really essential in the long run.

The difference in order fees is one obvious advantage, but the benefits go much further. Just take a look at the selling plan comparison table (https://sell.amazon.co.uk/pricing). Without access to on-site advertising, launching new products becomes significantly more challenging. As your business grows, integrating third-party tools via the API will also be critical for automating processes and scaling efficiently. Even something as small as managing bookkeeping can take up hours without the right tools—and that’s time you’d be better off spending on growing your sales and profitability.

Wishing you all the best with your business—I hope you can regain momentum quickly!

Kind regards, Michael

Hello @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM @Seller_TSXM2A5nxWSuH

I hope you have been well

I really hope one of you will please be able to help me with the following incredibly absurd and INFURIATING issue (praise misinterpreted by Amazon as a customer complaint):

I have received an absurd Voice of the Customer ''complaint'' which Amazon's AI has classed as ''Product condition not as expected - Top complaint drivers: 1. Opened Condition’’ and which I'm afraid it will turn into a ''Product Condition Customer Complaint'' on the Policy Compliance of my account and which may affect my account health:

The AI has totally misinterpreted the phrase ''Delivery looked like someone tried to open the packet good job you had put sellotape over the seal end.'' (which is 100% praise to me as the seller and never a complaint) by the customer who puchased the order 204-3591097-5175569 absurdly as a Product Condition Customer Complaint under Voice of Customer where the phrase appear as:

''Order ID: 204-3591097-5175569

Package looks like someone has tried to open it''

The latter is not even accurate as the phrase has been not only misinterpreted by Amazon but also has had words changed and the all important ending with the praise cut off to make it look like a complaint which is INCREDIBLY INFURIATING AND DOWNRIGHT ILLEGAL BY AMAZON WHICH IS MAKING UP FALSE ALLEGATIONS AND MANIPULATING THE SUPPOSED EVIDENCE TO MAKE IT LOOK LIKE A COMPLAINT...!

Hence I would really appreciate it if the ABSURD, UNTRUTHFUL & MANIPULATED comment that Amazon has put into the Voice of the Customer on my account could please be DELETED IMMEDIATELY to stop my account from INCREDIBLY UNFAIRLY getting into trouble for A SUPPOSED COMPLAINT WHICH WAS REALLY PRAISE!

Please help me out with this OUTRAGEOUS issue asap

Thank you

Ripley

P.S.: I have opened a case under the case log with ID 10593340492 (which probably will be a waste of time but in case it help you guys here)