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Results for "탤ㄹH그램 PeckparK 5만원대출 특례보금자리론전세 페크박컨설팅 정부지원개인사업자대출 화천군무직자소액급전생활자금"

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Seller_lmwzklfLOK2Ob
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Hi Sellers!

Whether you're a new seller building your first brand or a seasoned pro expanding your catalogue, understanding Intellectual Property (IP) policies is one of the most important steps you can take to protect your business — and avoid account health issues. We know IP can feel overwhelming, so we've put together this quick guide to help you stay compliant and keep your account in good standing.

Our Seller University team created a video that breaks down everything you need to know about IP on Amazon — from trade marks and copyrights to patents and what happens when complaints are filed.

👉 Watch the Seller University video: Understanding Amazon's Intellectual Property Policies

This video covers:

  • Amazon's intellectual property policy
  • How to create listings that do not violate a Rights Owner's intellectual property
  • How to respond to notifications that you have violated Amazon's intellectual property policy due to a trade mark or copyright infringement or a counterfeit product

🛡️ Key Steps to Stay IP-Compliant

1. Know the policies — Familiarise yourself with Amazon's IP rules before listing products

2. Verify your sourcing — Ensure you have proper authorisation to sell branded products

3. Register your brand — If you own a brand, enrol in Amazon Brand Registry for added protection

4. Monitor your Account Health Dashboard — Address any IP complaints promptly

5. Contact Account Health Support (AHS)— If you receive an IP notification, reach out to AHS immediately for guidance on next steps

📚 Helpful Resources

💬 JOIN THE CONVERSATION

We'd love to hear from you! Drop your answers below👇🏻:

  • What's been your biggest challenge when it comes to IP compliance?
  • Have you enrolled in Brand Registry? Share your experience!
  • What tips would you give a new seller about avoiding IP issues?

Kai

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Seller_huvU45OvSMyZi
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Hi @Arish_Amazon

After 5-day investigatioin, we received the reply from Amazon team.

Generally, we were told "It is not our problem. It is yours. Go to ask Evri."

Could you please advise?

ID:12587265752

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Seller_9itqTygzquSd5
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I have two FBA shipments that have been stuck in RECEIVING status for an unusually long time, both exceeding the normal receiving timeframe of 3-5 business days, and this is impacting my ability to fulfill Prime orders and causing potential lost sales. Shipment 1: Shipment ID FBA15LS2DNM1, 20 brushes, created May 8, 2026, Fulfillment Center BHX4, currently in RECEIVING status for 11 days with an expected completion of May 13-15, 2026. Shipment 2: Shipment ID FBA15LRBG2QW, 86 brushes, created May 10, 2026, Fulfillment Center LBA4, currently in RECEIVING status for 9 days with an expected completion of May 15-17, 2026. I am requesting urgent investigation into the processing delays for both shipments, estimated completion dates, and guidance on any actions I can take from my side to expedite processing. The Prime badge is currently not available, which is directly affecting my business operations.

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Seller_BO4AGYGEa9sUe
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My seller account has been deactivated under Section 3 due to a verification issue with primary contact details.

The issue appears to be a minor formatting mismatch (e.g., “P5 / Piano 5”) means floor 5 in italian ; between the information entered and the utility document, where this detail is not shown.

At the moment, Amazon does not allow me to edit the address/contact details in Seller Central, so I am unable to directly align the information with the utility bill format.

All details refer to the same legitimate contact location, and I am fully ready to correct and match everything exactly as per the official documentation once access is restored.

This is currently blocking my business operations in the USA and removed our listings and seized all the payouts, I kindly request an urgent review or guidance on how to proceed so I can resolve this as quickly as possible.

Thank you for your support.

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Seller_WD80mtpYHjvBN
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@Seller_cqm1NpCzzXarj Hello! I completely understand your frustration with the issue not being resolved at this moment in time. Please note Case ID 12554835282 was created on 5/5/26 on your behalf due to your previous support case being escalated. This is a separate investigation than what was executed previously.

The necessary team has been looped in, and you will receive a follow-up on Case ID 12554835282 once the investigation has been complete.

Thank you!

NR_Amazon

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Seller_PZS4P5DAkgpSC
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Hey, Amazon fellow sellers, this is my last hope of bringing light into my life. Maybe someone will share their experience on how to deal with this.

I've been selling on Amazon for the last 1.5 years. It has been tough during this time, many things felt unfair over here in Amazon, lost some money at first due to items not being received or other scams. Anyway, I got through it and kept selling, started making my first profits.

Now I'm writing this post due to a situation where one buyer has pushed me to the edge of a cliff. One month ago, I started receiving the SAME item orders from a buyer. Sometimes she makes an order with express shipping (I'm selling low-cost items, and the express shipping is 5€ more expensive than the item price itself), sometimes she chooses basic shipping, which is half of the item price. And then she started opening returns, for every order with a reason "Description on website was not accurate", comment "It's not what I expected". She keeps ordering the SAME item and then always returns with the same reason. I was losing money because I had to refund the item shipping price, sometimes the EXPRESS shipping price, which is 1.5x bigger than the item price itself + I am getting charged the return shipping price by Amazon. Now at the same time, while she is returning the products (while they are on the way to me), she files an A-to-Z claim for the item not received and she got a refund with Amazon explanation "The tracking information for this order shows that it was delivered to an invalid address.".

And she keeps ordering, returning the item, and at the same time claiming A-to-Z, my order defect rate has skyrocketed. I had lost a bunch of money due to losing the original shipping price + paying the item return price. How is it possible that a customer gets an item not received refund while he returns the original item? The original item is always returned untouched. I've contacted Amazon support, they are telling me to f off, I've tried to report the buyer, they are emailing me that I've reported the buyer in the wrong form and are sending me a link to the SAME form, telling me to report her there (in the SAME form), telling that its the right one.

Iv'e appealed the A-to-Z claims with screenshot and comment that the item was returned and it prooves that it was delivered, they are rejecting with a reason "The tracking information for this order shows that it was delivered to an invalid address."

I can see that we cannot block buyers from ordering so im just loosing hope and have no idea what to do.

Only positive thing is that she's not leaving me negative feedbacks.

Anyone please can suggest me what to do at this point?

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Seller_FkcLUqQgvJqO4
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Hello all, I want to raise a broader concern regarding main image policy enforcement on Amazon.

Recently, I have been seeing a growing number of listings using banner-style main images that clearly violate Amazon’s main image guidelines. These images contain large promotional text, graphics, badges, or colored backgrounds instead of showing the product only on a pure white background.

For example, the following ASINs from the same brand all use banner style main images with large promotional text such as “BONDS MOST ANYTHING”, which turns the main image into a marketing banner --- B00P94NRDE, B00RM70OGE, B00RM70LKI, B000S0UG6K, B015TB5N0G

I reported the listings mentioned above through the Report a Violation tool. Complaint ID: 20037045411 -- However, the report was automatically rejected within a few minutes stating that no violation was identified, while the main images clearly contain promotional banner texts.

Beyond internal policy enforcement, this situation also raises several broader legal & regulatory concerns:

1- Unfair Competition (FTC Act – Section 5, 15 U.S.C. 45)

The use of non-compliant promotional imagery that artificially improves click-through visibility while other sellers follow platform rules may constitute unfair or deceptive competitive practices.

2- Lanham Act – False Advertising (15 U.S.C. 1125(a))

Promotional superiority claims in primary product images may raise issues under the Lanham Act if they create misleading commercial impressions or unfair competitive advantages.

The purpose of this post is not only to report individual listings but to highlight a growing enforcement gap. If the automated reporting tools are unable to detect these violations, sellers currently have no reliable way to address them.

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Seller_M8FG0Lmxct1cM
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I experienced the same with my seller account and today they done the video call verification. Let’s see what the outcome will be as they said to me that it’s going to take another 4 to 5 days after this verification call

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Seller_7pUPZss6DNLiP
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exactly the same situation as you,

multiple reviews going on, even after they told us that OUR ACCOUNT IS ELIGIBLE FOR RE-INSTATEMENT, but then they rejected the selling privileges citing the same violations.

nnov 5: our business identity shows verified and GREEN , this was verified twice and received the message of happy selling after confirming the operating address.

jan 14: asking for evidence that differentiates our company from other at this address.

we have provided the same documents as you and more,

and going through review AGAIN!!

account deactivated since NOV 5 2025, funds held,

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Seller_6oA09Nhj52unl
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Hello,

I am posting here to request moderator assistance regarding a prolonged UK KYC / business verification issue affecting our seller account.

Our account was originally deactivated on 5 November 2025 due to “Additional KYC / Business Verification”. Since then, this matter has gone through multiple stages, multiple case transfers, repeated submissions, and conflicting status messages, but it still has not been resolved.

What makes this especially difficult is that the issue has not followed a clear procedural path. Earlier in the process, the account showed “Verification Failed” after a residential address update made during an ongoing review, even though the business and identity information had been updated to match the official UK records. In the forum context, it was also acknowledged that cases linked to this matter had been transferred to the internal Verification / KYC team for review.

More recently, Amazon requested additional operating address evidence on the grounds that the address is used by several companies as a registered business address. In response, we submitted the requested documentation, including:

• the last 3 VAT filings downloaded from HMRC with submission references,

• bank statements showing the related HMRC VAT payments,

• commercial invoice(s) showing business activity at the address,

• utility bill,

• supporting address / workspace documentation,

• and a cover letter explaining the operational use of the address.

These documents were submitted more than once through the Account Health / Reactivate Your Account workflow.

Despite this, the matter still appears unresolved. The system has shown that Amazon completed its evaluation of the submission, yet no clear and substantive resolution has been communicated, and the seller account remains deactivated.

For reference, the main case history includes:

11736014132 – transferred

11765314982 – transferred

11894388282 – answered

and we are now following up under the currently active case:

12259733812 – Request for review of latest submission and account reactivation

At this point, I am respectfully asking forum moderators to help escalate this to the competent Verification / KYC team for a genuine manual review, rather than another generic support response.

What we need is very simple:

1. Confirmation of the exact current verification status

2. Confirmation whether the latest submission has been fully reviewed by the correct team

3. If anything is still insufficient, a precise item-by-item explanation of what is missing or why

4. If the submission is sufficient, reactivation of the account without further delay

This is a UK incorporated and VAT-registered business, and the requested documents have already been provided repeatedly in line with Amazon’s notifications.

I would be very grateful if a moderator could please review this situation and help ensure the active case is properly escalated and manually assessed.

Thank you in advance.

Active Case ID: 12259733812

Att @Seller_lmwzklfLOK2Ob @Seller_YeWcEeTwlVO93 @Seller_8hQgfj6OVZYse @Seller_RSwABJNHpHnEZ @Seller_OOVUXZLmb2UEH @Seller_WIFV02H2XUFgS @Seller_zukQNO61PzGck @Seller_xkwDczt8sPSmx @Seller_t9kvdr2yixQej @Seller_l7Jtck9jxnEA0 @Seller_9Kb3jdNMszN2C @Seller_PIHyltK09pbl3 @Seller_Z6JEwkZB24rWj

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