@Seller_YeWcEeTwlVO93 I am reaching out for assistance regarding inventory that has been held in FC Processing for over three months. These units began being processed into stock on 13th September, yet some stocks remain unavailable for sale.
I have contacted Seller Support on three separate occasions, but each response I’ve received has been inconsistent and the issue remains unresolved. This has become increasingly frustrating.
For the ASINs in question, your system currently shows 1 day of available stock, while simultaneously recommending a replenishment quantity of 154 units. However, Seller Support recently advised that 28 units in FC Processing are in upstream storage due to overstocks. This contradiction is causing confusion and impacting our inventory planning.
This issue is not limited to a single ASIN. I now require either:
All units currently in FC Processing to be transferred to downstream storage and made available for sale,
or
Confirmation that these units are lost within the distribution network so that I may submit a reimbursement claim.
For reference, here are the previous case IDs related to this matter:
11585025502 – 6th October
11694291472 – 8th November
11732403782 – 18th November
I believe I have been very patient, but this issue has been ongoing far longer than expected. I would appreciate your support in resolving this as soon as possible.
Thank you in advance.