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Seller_tQZDw3WcWkN8q
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Results for "탤레 PECKpark 설빙알바 저녁알바 페크박컨설팅 일당20만원 안드로이드프리랜서 영주군고페이구인구직"

(195 results)
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Seller_tQZDw3WcWkN8q
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Amazon not removing - Need help removing feedback
by Seller_tQZDw3WcWkN8q

Dear @Seller_XUNeUuvrQDpgP@Seller_z3k8APxGfbQEK@Seller_gAhPNiLrkfTcr

Hope you all are doing well. We needed your help regarding some negative feedback the automated system denied, tried open a case but also no luck they got denied. Would really appreciate your help and support with these as they were not our fault.

Order number: 204-1879213-9048343

Customer said its the wrong colour, this is not true the barcode on the product is 816657026641 if you search this it matches the same as the ASIN B07J2NPH7K. We use a barcode pick system so its impossible for a customer label to print if we send the wrong product.

Order number: 205-1178281-5157110

Customer said we sent the wrong product. We sold 13 of these with no other complaints. Again like the order above, we use a barcode system so not possible to send the incorrect product.

Order number: 203-9061285-0621124

Customer said they never got this, the tracking is showing delivered before the estimated date and also they were refunded.

Order number: 202-2392050-6015551

Customer said not what they ordered, the EAN for this product is 5045252667361 if you search online you will see matches the ASIN B07CSDS9WR. We refunded them £18 and still let them keep the item as good will, big loss for us but resolved this in customer favour.

Order number: 202-0642959-0285903

Deliver by: Sat, 21 Dec 2024 GMT to Mon, 23 Dec 2024 GMT Royal Mail tried to deliver on Friday 20 December 2024 11:51 Delivery Attempted - No Answer Wolverhampton DO. A day before estimated delivery. Not our fault they are not available to take delivery, they are carded by Royal Mail post man, they could ask for re-delivery or collect the following day.

Order number: 026-7120814-3893905

Deliver by: Fri, 6 Dec 2024 GMT the Royal Mail tracking (OE860221916GB) shows this delivered. 02-12-2024 = 4 days before due date.

Order number: 202-2773830-6305962

Review says "Hi unfortunately I ddnt receive item but says delivered so had to place same order again? Would like refund on this one" you can check your system this is the only order they placed with us. The other must be another seller at the time with the buy box. For this order Deliver by: Wed, 16 Oct 2024 BST to Thu, 17 Oct 2024 BST - Royal Mail delivered 17-10-2024.

Order number: 026-3372023-5737105

No where in the listing does it say qty of 2. Title or image do not mention 2, images show just 1 lipstick and also the title.

Order number: 206-8862449-1436339

Customer says ordered 250ml. Listing and image both clearly say 100ml

Thank you kindly with your help and support with this.

Warm regards

Direct Beautique

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Seller_esvEvTvinZjsL
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My Account is deactivated
by Seller_esvEvTvinZjsL
Amazon replied

Hi,

My account was deactivated due to an alleged intellectual property violation, and I was not given any prior notice before the deactivation. There was one ASIN from Amazon's perspective that supposedly violated their policy, but I do not recall intentionally violating any Amazon policies. If I made a mistake, it was unintentional.

Despite submitting over 20 reviews, my account remains deactivated. I am very disappointed with Amazon's policy in this case. If I am unaware of a violation, I believe I should be given an opportunity to correct it rather than facing immediate deactivation.

I feel this approach is quite harsh and unfair. I would appreciate any guidance or assistance in resolving this issue.

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Seller_bFv3o9iJfsQyR
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FBA Removal
by Seller_bFv3o9iJfsQyR
Amazon replied

FBA removal is completely pathetic, I removed three items about total 20 units, they changed me £ 195 for the removal charge. This is complete nonsense . Even if you keep the item in FBA they charge £85 monthly storage fee. End of the after sale I have no profit margin at all. Now I have removed all the FBA to FBM, now there is no sale . Amazon is one of the robber market place. They making millions from the seller. They encourage to sellers use their FBA so they can make money. In fba .cost is too high , you needs to pay per unit sale , handling fees+ monthly storage fee + pack and packaging fees + delivery charge + VAT , boss tell me where is your profit?

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1 vote
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Seller_d8YGbIjNqwFxn
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Problems with Royal Mail
by Seller_d8YGbIjNqwFxn

With the mailing bags the ordering service from Royal Mail is very hit and miss. Sometimes you will get them and sometimes you won't. Commonly now we only get rolls of 10 rather than rolls of 20.

We do run out of mailing bags but we just go down to our local delivery office and pick some up. I appreciate this is not viable for everyone especially if you don't drive.

With the collections, we get the very occasional missed one. We take our mail down the Mail Centre when this happens as they allow business customers to drop off in the evening. Again not great for everyone but an option if you can. You should also able to drop off at your local delivery office.

All you can do with the missed collections is keep on calling the business helpline and just ask them what is happening. They can talk to the local collection manager responsible for your area and they can also see on the system if a reason was given for the missed collection. Don't bother with sales managers as they just want to sell you tracked products and not interested in actual problems.

Our collection has also been moved without them telling us, it has only been moved 20 minutes earlier though but there was zero communication about it.

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Seller_6HXPDZ2n6YG3n
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Hi @Seller_XUNeUuvrQDpgP

This ODR was removed almost 4 to 5 days ago. I assume the right team finally reviewed it. Thanks to YOU. Could you please clarify what they found and why the ODR was removed? I’d like to understand the reasoning for future reference.

I’ve just reviewed my A to Z appeal history. I've appealed 20 times, and every single one was declined. Do you understand what that means? Twenty times, the persons reviewing my case failed to assess it properly, which resulted in significant wasted time on my end. Another example @Seller_sSkzzHms7Kxs6 The individual listed below is not fulfilling their responsibilities, which is causing significant issues for sellers.

In other cases, just like this one, no one ever responded. I tried to explain why we were issuing a refund after the customer claimed non-receipt, but no one acknowledged any of my messages. This is a serious issue.

Customers must communicate with us first to resolve problems; they shouldn’t bypass us and go straight to Amazon. If a seller is unresponsive, then yes, after 48 hours Amazon should step in. But in my case, I was actively trying to understand and resolve the issue, while the customer ignored my messages and Amazon still stepped in. This should not happen again.

Hi @intoTheWorld,

I'm Jona from Amazon.

I have checked your case and I can see that you have issued the refund to the customer. However, as the buyer did file a claim, the claim will still be included in your Order Defect Rate and performance metrics. The information you have received from the AtoZ Team is correct.

Best,

Jona

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Seller_Vavu6S5mx6P3g
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Hi everyone,

I'm reaching out to the seller community today with a critical and escalating issue that is severely impacting my business. I previously posted about this, but the thread was locked without resolution from Amazon, so I'm trying again, desperately seeking advice or a way to get Amazon's attention on this.

For the past seven months, my accountant has identified a staggering £50,000 discrepancy between the total expenses listed on my Amazon invoices and the actual amounts Amazon has deducted from my payouts. This is a massive sum for any business and represents a significant financial drain that we simply cannot afford.

We have diligently tried to resolve this through every available channel:

Over 20 attempts to contact Seller Support through various routes, consistently receiving only generic, automated, or unhelpful responses.

My account manager has also been unable to provide any meaningful assistance or escalation path for this specific financial issue.

This ongoing discrepancy is not just a bookkeeping headache; it's a direct contributing factor to the significant challenges and declining health of our business. We are essentially operating with a substantial and unexplained hole in our finances.

Has anyone else encountered a similar problem with large, unresolvable discrepancies between Amazon invoices and actual payout deductions?

I'm at a complete loss as to what steps to take next. The lack of clear communication and resolution from Amazon on such a critical financial matter is incredibly frustrating and concerning.

Specifically, I'm hoping for guidance on:

Is there a specific Amazon department, team, or escalation path that genuinely handles these types of complex financial discrepancies (beyond standard Seller Support)?

What concrete evidence or steps can I take to finally get this issue acknowledged and investigated by Amazon?

Has anyone found success in resolving large financial discrepancies like this, and if so, how did you do it?

I'm desperate to resolve this matter and recover the missing funds. This ongoing issue is having a severe impact on our cash flow and overall business stability.

Any advice, insights, or even shared experiences would be immensely appreciated.

Thank you in advance for your help.

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Seller_mIRnuhdx7l5sN
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Hi @Seller_iUcF35YSDwxDs,

Our partner team has investigated your case by taking a sample order 205-0919039-1692356 from your list.

For the sample order reviewed:

  • You were charged 6.77 at the time of label purchase (April 30, 2025)
  • A debit of 8.09 was processed on May 20, 2025
  • A credit of 7.43 was issued to you on May 26, 2025

The total amount charged (6.77 + 8.09 - 7.43 = 7.43) matches the carrier billing to Amazon.

Could you please clarify what specific issues you're experiencing in locating these credits in your account? This will help us better assist you with your concerns.

Best regards, Ezra

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Seller_6HXPDZ2n6YG3n
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A-Z Wrongly Granted
by Seller_6HXPDZ2n6YG3n

I’ve been an eBay seller for almost 20 years, and in all that time, I’ve never received a message from a customer claiming their item didn’t arrive or that they received the wrong item, unless the tracking showed the package was genuinely lost. I’ve never had a case where tracking shows “delivered” but the customer still claimed non-receipt. This kind of fraud doesn’t happen on eBay because they actually check the evidence.

However, I’ve been selling on Amazon for just 10 months, and I’ve already received over 100 fraudulent claims. These include cases where the customer accepted the package by hand at the door and still won an A-to-Z claim. It is clear Amazon’s priority is satisfying customers, but this policy is turning into a licence for theft. Many of these buyers probably don’t even realise how much harm they are causing sellers beyond the stolen goods.

I still have a small hope that Amazon will fix this problem. If they start checking actual evidence and rejecting fraudulent claims, it might stop these buyers from trying it again.

For your cases, send an email to managingdirector@amazon.com every day. If any moderator sees your post, I am sure they will help too.

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Seller_EJg5Gd0DfTvTL
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I am requesting an escalation for Case ID: 11141523362, which has been in “In Progress” status for quite some time without resolution.

Here are the shipment details for reference:

Shipment ID: FBA15K2MS4GV

Total Units Shipped: 2,000

Delivered To:

Amazon UK Services Ltd - BHX7

Unit 2, Hinckley Park

Avery Way, Hinckley

Leicestershire, LE10 3FF, GB (BHX7)

Carrier: Amazon Freight

Carrier SCAC: AMZX

PRO Number: 1001938164

AMZ Ref ID: 3W3CDSPU

Delivery Date & Time: May 7, 2025, at 4:01 PM BST

The shipment was delivered and checked in by Amazon over 30 days ago, and I have the Proof of Delivery (POD) from Amazon Freight confirming this. Despite this, my shipment remained in “Receiving” status until the shipping plan was closed, after which I was informed that the units were “never received.”

I immediately opened a dispute through the same shipping plan and submitted all the required documentation, including the POD. However, it has now been 15–20 days since I last received any communication from Amazon, and the case status still shows “In Progress.”

This delay is causing significant disruption to my business. I kindly request that this case be urgently escalated so that the investigation can be concluded and my inventory made available for sale.

Thank you for your attention to this matter.

@Seller_Huz6FT08OxHAR

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Seller_fj3M54GkuGQyT
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To be honest, I don't think there's anything 'wrong' with the Amazon search as such, just that your listings have naturally declined in rankings.

We're facing this as well and from what I've heard, new listings get a temporary boost in ranking and then start to drop off so you may just need to work on optimising the listings as Seller Support said.

We have listings that several years ago were selling 10-20+ per day and haven't sold any in the past year. It's very disheartening.

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