Amazon you're full of s***, of course it is a money grab!
Making money on our money...
Otherwise prove to us otherwise, instead of quoting generic policy or the surface level intent.
As stated below by all of these fantastic sellers, all raising factual and valid concerns!
Here at Atlantix, we produce less than a 1.8% return or defect rate over the course of the last 6 months.
Yet where is the money?! We have received less than 10% of our actual revenue made after all costs considered week on week.
I have to sit there weekly, manually reviewing each transaction as well, because your accounting structure muds the accuracy of any clear identification of funds, it is truly predatory and it baffles our entire team how this a legal practice within the UK...
IF we were a consumer, and not an LTD under 'such commercial selling agreements', Amazon would have been shut down a very long time ago by trading standards...
If anything it is a grey area, seeing Ombudsman mentions here - we know that we are in support of such investigation or review of the rolling reserve situation, and we encourage other sellers to voice this if anything is found for the benefit of all.
We have over £2k 'pending' in your reserve nonsense right now as it is, and I am unable to pay suppliers using business funds, let alone expand or order new stock. It's a constant personal bleed with this cashflow mismatch.
Our suppliers are in China, of course with a 2-4 month turnaround, from point of payment to live on FBA.
Surely it is in Amazon's best interest to actually allow sellers to access their working capital as soon as possible, so that sales can increase, in turn actually benefiting Amazon via sales commission ffs?!
Personally the core of my frustration, is that demand isn't our issue right now, it is in fact keeping the goods coming in which it feels and is structured in a way where Amazon is actually working against us here, especially when we are increasing week on week.
I should NOT be having to seek external investors right now to obtain our next rolling stock batches, to obtain that working capital which we did initially have, however the payout delays has certainly created that artificial problem that could have been avoided entirely.
Yes money was tight, yes expenses creeped up however no rolling reserve nonsense, we wouldn't even be in this situation.
Many sellers share a similar frustration I am sure.
Thanks,
Frankie C
Operations Manager
Atlantix Accessories Group LTD