Seller Forums
Sign in
Sign in
imgSign in
imgSign in

Results for "탤레 PECKpark 패밀리레스토랑알바 2개월단기알바 페크박컨설팅 해외여성알바 중국집배달일당 청송군고페이구인구직"

(674 results)
user profile
Seller_t9kvdr2yixQej
replied
user profile
Seller_tQZDw3WcWkN8q
user profile
Seller_0kjDoOPggKt1x
replied
user profile
Seller_tSSu4rIrH0VTo
user profile
Seller_m3jUYB9Bgjzra
replied
user profile
Seller_2PJJEd2rbDKIb
replied
user profile
Seller_PoOa3AmGesZAn
user profile
Seller_LrOi5Val3Iifg
replied
user profile
Seller_VJ4XoAkjDpjPH
replied
user profile
Seller_Q7BEPP6rkHr6F
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
Quick filters
Discussions
Categories
Tags
Tags will populate based on category selection

Results for "탤레 PECKpark 패밀리레스토랑알바 2개월단기알바 페크박컨설팅 해외여성알바 중국집배달일당 청송군고페이구인구직"

(674 results)
user profile
Seller_t9kvdr2yixQej
replied
user profile

Hello @Seller_gM0bt0mhYr9sY,

My name is Dougal from the Community Manager Team and I would be happy to assist.

When you are referring to "ratings," in your post, are you referring to product reviews or Seller feedback?

Both are available via 2 different dashboards in Seller Central.

To check on product reviews, click on "Voice of the Customer," from the Performance menu.

To check seller feedback, click on "Feedback Manager," also in the Performance menu.

After checking those, is there a particular ASIN where the number of reviews is not aligning with what you are seeing in the dashboard?

Please let me know if this addresses your concern and if not, certainly let me know and if you can provide a bit more information so I can assist.

Best, Dougal

0 votes
0 votes
0 views
1 reply
Latest activity
user profile
Seller_tQZDw3WcWkN8q
user profile
Amazon not removing - Need help removing feedback
by Seller_tQZDw3WcWkN8q

Dear @Seller_XUNeUuvrQDpgP@Seller_z3k8APxGfbQEK@Seller_gAhPNiLrkfTcr

Hope you all are doing well. We needed your help regarding some negative feedback the automated system denied, tried open a case but also no luck they got denied. Would really appreciate your help and support with these as they were not our fault.

Order number: 204-1879213-9048343

Customer said its the wrong colour, this is not true the barcode on the product is 816657026641 if you search this it matches the same as the ASIN B07J2NPH7K. We use a barcode pick system so its impossible for a customer label to print if we send the wrong product.

Order number: 205-1178281-5157110

Customer said we sent the wrong product. We sold 13 of these with no other complaints. Again like the order above, we use a barcode system so not possible to send the incorrect product.

Order number: 203-9061285-0621124

Customer said they never got this, the tracking is showing delivered before the estimated date and also they were refunded.

Order number: 202-2392050-6015551

Customer said not what they ordered, the EAN for this product is 5045252667361 if you search online you will see matches the ASIN B07CSDS9WR. We refunded them £18 and still let them keep the item as good will, big loss for us but resolved this in customer favour.

Order number: 202-0642959-0285903

Deliver by: Sat, 21 Dec 2024 GMT to Mon, 23 Dec 2024 GMT Royal Mail tried to deliver on Friday 20 December 2024 11:51 Delivery Attempted - No Answer Wolverhampton DO. A day before estimated delivery. Not our fault they are not available to take delivery, they are carded by Royal Mail post man, they could ask for re-delivery or collect the following day.

Order number: 026-7120814-3893905

Deliver by: Fri, 6 Dec 2024 GMT the Royal Mail tracking (OE860221916GB) shows this delivered. 02-12-2024 = 4 days before due date.

Order number: 202-2773830-6305962

Review says "Hi unfortunately I ddnt receive item but says delivered so had to place same order again? Would like refund on this one" you can check your system this is the only order they placed with us. The other must be another seller at the time with the buy box. For this order Deliver by: Wed, 16 Oct 2024 BST to Thu, 17 Oct 2024 BST - Royal Mail delivered 17-10-2024.

Order number: 026-3372023-5737105

No where in the listing does it say qty of 2. Title or image do not mention 2, images show just 1 lipstick and also the title.

Order number: 206-8862449-1436339

Customer says ordered 250ml. Listing and image both clearly say 100ml

Thank you kindly with your help and support with this.

Warm regards

Direct Beautique

0 votes
0 votes
3 views
0 replies
Latest activity
user profile
Seller_0kjDoOPggKt1x
replied
user profile
A-z scams
by Seller_0kjDoOPggKt1x

The sad thing is that Amazon is encouraging theft and broad daylight robbery…!! Plain and simple.

We have this week and an A-Z that was upheld (as always). Buyer gave an Amazon collection point address as a delivery address, then claims that they have not received the order and neither has their neighbours. Amazon refunds and are not even ready to see the proof of delivery, picture, GPS etc.

We have also had 2 business orders now that have been refunded, without a return request or a return of the item. These are just 2 that have come to light, how many are they refunding?? Have a case opened with seller support for the last 4 weeks, and NOTHING… its getting beyond a joke.

1 vote
0 votes
0 views
23 replies
Latest activity
user profile
Seller_tSSu4rIrH0VTo
user profile

We are a long-time Amazon seller urgently needing help with a platform issue that has caused a significant financial loss.

On June 17, a removal order (ID: nqcSuowRkZ) was automatically triggered due to auto-removal settings. The inventory is valued at over $50,000. We realized the mistake quickly and tried to cancel the removal order while it was still marked as “Pending.” Unfortunately, the Cancel button was greyed out, and Seller Support told us it was too late—even though over 1,100 units were still unprocessed.

We've:

1.Opened multiple cases

2.Spoken with Seller Support on the phone

3.Escalated via executive and legal emails

Still no resolution. and units are being liquidated every minute!!!

We are pleading with Amazon to:

1.Stop the unprocessed inventory from being liquidated

2.Investigate why we were locked out of cancelling a pending order

3..Provide compensation for the units already lost, if irreversible

This is not a minor error. We are a small business, and this loss is devastating. Hoping someone from Amazon sees this and can help escalate or provide internal contacts that can actually resolve this.

Has anyone faced this and been able to recover inventory or get support to act in time?

Any help or advice appreciated.

0 votes
0 votes
27 views
1 reply
Latest activity
user profile
Seller_m3jUYB9Bgjzra
replied
user profile

keep me updated how you’re doing and I’ll do the same for you too. At the moment I’m just waiting while they say it’s been escalated to the internal team. Spoke on the phone with someone from account health yesterday but that was all they could offer and said they’d have a response in 2-5 working days. Have 2 other cases with seller support open which were directed to internal team from 3-4 days ago too.

0 votes
0 votes
0 views
13 replies
Latest activity
user profile
Seller_2PJJEd2rbDKIb
replied
user profile
Customer Saying Items Arrived Too Late
by Seller_2PJJEd2rbDKIb

Yes, we have had a few come in like this for vegetable seeds, like they are 2 days late and cannot use them now

1 vote
0 votes
0 views
9 replies
Latest activity
user profile
Seller_PoOa3AmGesZAn
user profile

Hi all,

I’m hoping a community moderator or another experienced seller can help with this. I’ve had a SAFE-T claim (ID: 92805-47851-4618652, Order ID: 204-1646829-9429106) denied despite meeting Amazon’s reimbursement criteria.

The item was returned damaged and unsellable.

We provided a written statement from the manufacturer (SunnCamp) confirming it was not a fault, but customer misuse (likely tripping over a guyline).

This falls under Use Case #2: “The item was damaged by the customer and returned in unsellable condition.”

The SAFE-T team replied with a generic final denial and refused to address the evidence.

Seller Support also refused to escalate further and redirected me to closed channels. I know from experience that moderators here have been able to flag mishandled SAFE-T decisions when sellers have done everything right.

Could someone please escalate this internally or advise how I can get this reviewed properly?

Many thanks,

Gavin

0 votes
0 votes
64 views
4 replies
Latest activity
user profile
Seller_LrOi5Val3Iifg
replied
user profile

We trialled using DPD instead of ups for 2 shipments and they took 10 days to go on. We sent with ups after and they were live before the dpd ones.

I think its the carrier thats the problem not the warehouse

0 votes
0 votes
0 views
2 replies
Latest activity
user profile
Seller_VJ4XoAkjDpjPH
replied
user profile

Hello @Seller_BFq3O4CAW9ShY,

Thank you for reaching out again. This is Abella from Amazon.

Let's make another attempt, hoping it might offer some assistance, despite the finality of verification decisions.

Let's try reaching out to the relevant team to address the issue you encountered.

Could you please create a case following the outlined steps and explain the concern you faced, providing the error/case ID?

1. Click on "Help".

2. Navigate to "Your account has been suspended".

3. Select "Account Health".

4. Choose "Reactivate your account".

5. Click on "Get help with my appeal from Account Health Support".

6. Select the specific issue you are encountering.

This way, we can send it to the appropriate team for resolution.

If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.

Regards,

Abella.

0 votes
0 votes
0 views
3 replies
Latest activity
user profile
Seller_Q7BEPP6rkHr6F
user profile
EU Storage Fees by mistake
by Seller_Q7BEPP6rkHr6F
Amazon replied

We've decided to stop selling in EU after Brexit so quiet sometime ago, recently I've discovered storage fees in 4 EU countries, because my settings only allowing storing my products in UK and we removed all EU selling programs from our account I did question seller support, however as usual no help, no answer or useless answers, however they've pointed many units of different SKUs all over the Europe......after 2 months they've decided refund all that stock, as they can't bring it back (how they were allowed to move that stock in the 1st place....), so I did ask for storage fees refund as well as I think it would be so clear and obvious but isn't all saga started again....copy and paste useless answers and absolutely not even Sorry to their obvious fault....any ideas how I can escalate this as I do have enough of time wasted with seller NOT support people???? Can you help @Seller_gAhPNiLrkfTcr???

0 votes
0 votes
14 views
1 reply
Latest activity