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Seller_9uIyHDTdIs9Vz
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Results for "톌래 PECKPARK 연체자200만원대출 페크박컨설팅 우대형안심전환대출 개인사업자대출종류 창원시무직자생계자금지원"

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Seller_9uIyHDTdIs9Vz
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I've got the same shiiiiit, and lost 200 pounds, even with proof of delivery from UPS. Amazon just believe buyer's words so much.

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Seller_ZJhiFfua0EPgc
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Hi there,

I have a shipment where 200 units are missing - the shipment is now closed, and I have submitted documentation to investigate it. However I get no responses on any of the cases regarding this. I have filed a separate discussion here regarding this issue and another one regarding reimbursement. The reimubursement issue is being looked into by the esclaation team on a new case, however the missing 200 packs seems to have been overlooked - so I"m starting a new discussion here.

Can someone help?

Missing shipment ID: FBA15LBZRVN9

Missing ASIN (200 units): FBA15LBZRVN9

CASE IDs

12160538462

12141482952

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Seller_ZJhiFfua0EPgc
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Hi @Seller_5zI0wsS66MHFL

I have heard back from Leah who is managing case 12199504272 (the one you referenced as the escalation team), and she has clearly stated this is not in the scope of the case:

Hello from Amazon.co.uk,

This is Leah from Amazon’s Selling Partner Relations.

I want to clarify the scope of this case. This case (12199504272) is specifically focused on the sourcing cost issues for ASINs B0DHGWTJ9Y and B0DHH15PQL that you originally reported in your Seller Forum post. We are currently awaiting the internal team's review of the invoice you provided for ASIN B0DHH15PQL.

Regarding the 200 lost units from shipment FBA15LBZRVN9, the reply on the seller forums advised that "the best next steps are to complete the process via case 12141482952 by submitting valid documents.". Since this is a separate issue (sourcing cost VS lost inbound) it requires a different resolution process. To have this matter investigated, you will need to open a new case with our frontline support team. Our escalation process requires that you first complete a full investigation with frontline support by submitting valid documentation to that case. Once the frontline team has completed their investigation with valid documents, you can request an escalation.

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Seller_VygaQRBv4Ssmh
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Getting Click But almost Low Conversion
by Seller_VygaQRBv4Ssmh

Hi @Seller_LjVgs5XrUBr81,

Thanks for reaching out.

To Improve CTR:

  • Optimize product titles (keep under 200 characters, avoid keyword stuffing)
  • Use high-quality main images with white background
  • Write compelling bullet points (max 500 characters each)
  • Add relevant search terms (max 250 bytes total)
  • Ensure competitive pricing
  • Build strong reviews and ratings

For more details do refer Product detail page rules

To Get More Orders:

  • Complete all product information fields
  • Use the "Fix Your Products" tool in Seller Central to address listing issues
  • Monitor the Listing Quality Dashboard for optimization opportunities
  • Ensure products meet category-specific requirements

Hope this helps!

Regards,

-Amyy

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Seller_Fg2fqaWOnEtha
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I was selling a product that I sourced from the official UK distributor. I’ve now been accused of selling inauthentic items, even though the stock is genuine.

The issue is that not all of my invoices fall within the date range Amazon is asking for (17/12/2024 to 16/12/2025). I purchased a large quantity in October and November 2024 to prepare for the Christmas period, and those units were then sold over the following months. Amazon appears to be excluding any stock bought before 17/12/2024, so the figures they calculate don’t match my sales volume within their window.

Has anyone found a solution for this situation? My account health has gone just over 200 because I received two high penalties relating to this product, and I’m concerned about the impact on my account.

@Seller_VygaQRBv4Ssmh @Seller_FJwyF3iu5qxUY @Seller_CnfW62x6yxvJw

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Seller_MjP2XhEPPzQTG
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Hello, This is Zyan from Amazon, and I am here to assist you.

The_London_Link_713, I understand your frustration with the inauthentic product complaint despite sourcing genuine items from the official UK distributor, and I can see how concerning it must be to have your Account Health exceed 200 points due to two high penalties related to this issue.

I want to educate you on the invoice requirements for your appeal. Amazon requires invoices dated within the last 365 days from the enforcement date and before the ship-by date of your orders. These invoices must reflect your sales volume during this 365-day period and include complete contact information for both your supplier and your business, including names, phone numbers, addresses, and websites. The documents must be submitted in .pdf, .jpg, .png, or .gif format and remain authentic and unaltered, though you may remove pricing information if needed.

I recognize that you made bulk purchases in October and November 2024 to prepare for the Christmas season, and those units were sold throughout the following months. To address the date range concern, I recommend submitting all your invoices from October 2024 onwards along with a detailed explanation letter. In this letter, describe your bulk purchasing timeline, explain how your inventory from October-November 2024 covered your sales through the required period, and provide a clear inventory flow showing when units were received and when they were sold. This comprehensive documentation will help the review team understand your legitimate business practice of seasonal bulk purchasing.

Next Steps:

-- Gather all invoices from October 2024 onwards that meet the requirements above

-- Prepare a detailed explanation letter outlining your inventory flow and bulk purchase timing

-- Resubmit your appeal with the complete documentation package

The community and I are here to support you.

Regards,

Zyan

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Seller_xkwDczt8sPSmx
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zero views and sales
by Seller_xkwDczt8sPSmx

Hello @Seller_NeUEM4xWfEJGw,

Welcome to the Seller Forums and to the Amazon Seller Community!

I completely understand how frustrating it can be when you're new and not seeing any views or sales on your active listings. Let me share some practical steps to help you get your products discovered and start generating traffic.

First Steps: Optimize Your Listings

The foundation of getting views and sales starts with well-optimized product listings. Here's what you should focus on:

  • Product Title: Keep it under 200 characters and include the most relevant keywords customers would use when searching for your product.
  • Bullet Points: Use all 5 bullet points to highlight key features and benefits. Include important keywords naturally within your descriptions.
  • Product Images: Ensure your main image is high-quality with at least 1000 pixels on the longest side to enable zoom functionality.
  • Backend Search Terms: Add relevant keywords that don't fit naturally in your title or bullets. Include synonyms, spelling variations, and terms customers actually search for—but avoid brand names, subjective claims like "best," or words already in your title.

Understanding Keywords

Keywords are crucial for product discoverability. When you add relevant keywords to your listings, you increase the chances that your products appear when customers search.

Focus on:

  • Synonyms and spelling variations
  • Abbreviations and alternate names
  • Terms customers would actually search for
  • Avoid including misspellings, punctuation marks, or words with no relevance to your product.

Getting Started Resources

I'd strongly recommend exploring the New Seller Guide: A plan for your first 90 days and Seller University, which offers free courses covering six Amazon programs that help sellers succeed in their first year.

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Seller_ZJhiFfua0EPgc
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hi @Seller_ZyGdB49sb7An4

Thank you for the update but I do not understand the statement

”this re-investigation does not guarantee any specific resolution” ?

200 packs of tea have gone missing at amazons warehouse, so surely there is either the solution

1) the stock is located or

2) it has been lost and I will be reimbursed.

Moreover there has been no investigation in the first place, so I don’t understand why this has been labelled as a “re-investigation”

As such, I don’t understand why there can not be a resolution when I have done nothing apart from follow the processes specified by Amazon?

How can I accept “a resolution is not guaranteed”?!

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Seller_ZJhiFfua0EPgc
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Shipments stuck in "Delivered" and "In Transit"... ?
by Seller_ZJhiFfua0EPgc
Amazon replied

Hello, my shipments are small parcels, which usually get delivered and checked-in within 1 week maximum. However, I have 2 shipments sent recently that have been held up and I don't understand why?

Shipment ID FBA15LBZRVN9

200 units, 2 boxes (LCY3 & LBA4)

Marked as Delivered 23 January 2026 & 28 Jan.

Not checked in yet? Usually this happens on the same day and Status moves to "Receiving"

Shipment ID FBA15LFDSQKN

90 units, 2 boxes (LCY2 & EMA1)

Latest update: Feb 13, 2026 08:01:00 AM - Amazon GB - The delivery of your parcel has been rescheduled based on your shipment instructions for the carrier.

I have not specified anything as such?

Please can you help me? Furthermore, I seem to have 2 other Closed shipments where 0 units were found, even though the boxes contained units with the correct barcode, I haven't done anything differently. I'm not sure what is going on!

(Shipping ID for these with missing units are FBA15L8ZFFPR and FBA15L91DN6B)

This is majorly impacting my business, as most of my sales are through Amazon and now customers have 0 units to purchase.. Please can you help? Here are some cases I have already filed, but no success through this route..

Case IDs

12094169842

12141482952

12141774002

12141739702

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Seller_xU4h6ZbAduf0O
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Ungating madness
by Seller_xU4h6ZbAduf0O

Thanks @Seller_lmwzklfLOK2Obfor looking.

The result was as expected :)

eBay will happily get the business that Amazon does not want yet again.

How Amazon cannot verify a supplier that also owns 200+ physical stores in the UK and is direct supplied by the brands is beyond me.

No supplier in their right mind will give their business sensitive information away, such as their suppliers and contact details, just as Amazon would not easily share theirs with its customers.

It really does seem that Amazon is only interested in white label brands on it's platform, and for household name brands to be only sold by Amazon directly in anti competitive control.

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