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Results for "63안전피지 ⸨ 텔 MOONPAY_CALL ⸩통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다"

(2016 results)
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Results for "63안전피지 ⸨ 텔 MOONPAY_CALL ⸩통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다-통장판매합니다"

(2016 results)
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Seller_JXs09QzthYffMreplied
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OTP issues
by Seller_JXs09QzthYffM

Did you get any resolution to this ? Amazon support now transferred me and no reply for 3 days. They said previously no issue their side. I'm having to enter 20-30 OTPS a day

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Seller_WDBlM63N2MqW9replied
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It is most likely more to do with the economic climate than with you.

Consumers are simply not spending like they once did, they do not have the cash they once had and with all the uncertainty in the UK at the moment from the current government and their idiotic policies to people are just too afraid to part with their money unless something that’s necessary. Its also a knock on effect as im not buying so much, suppliers in turn do not buy as much, wholesalers and manufactures are increasing costs to cover their losses and so on.

For example, our driver who collects our pallets is telling me that they used to send at least 2 or more wheelers a night from our local hub to the main hub every night, they are now struggling to fill just 1 lorry

This

So I wouldn’t be too concerned that Amazon are playing with your account and just look at whats happening at present. Im confident that it will pick up in due course you just got to ride out the storm!

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Seller_IQo80d99W2DzPreplied
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Ah ok.

@Seller_z3k8APxGfbQEK (Need to show no collection on Easter Sunday).

DPD have now clarified, that they will NOT be working on:

18/4/25 - Good Friday.

20/4/25 - Easter Sunday.

21/4/25 - Bank Holiday Monday.

They WILL be working on 19/4/25 Easter Saturday, and anyone can request that they collect on the saturday, rather than the Sunday, by contacting Seller Onboarding.

= =

Royal Mail do not collect on Sundays.

R< will NOT be working on:

18/4/25 - Good Friday.

20/4/25 - Easter Sunday.

21/4/25 - Bank Holiday Monday.

They WILL be working on 19/4/25 Easter Saturday, and anyone can request if they can drop off at their local Mail Centre.

It is unclear if they will be delivering on Easter Sunday, or not.

= =

Evri have not said what they are doing, but they do not collect on a Sunday anyway.

= =

Amazon own Courier, anyone else know, as they do not collect from us

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Seller_os484ZHSLcJZn
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Best approach for returned item problem
by Seller_os484ZHSLcJZn

Buyer purchased the item, on the same day it was delivered opened a return for a better price found. No issue there.

Returned item arrives back with me, no protective packaging used to ship it, seals all opened and parts missing as it's been posted without any form of outer box.

If I understand the process correctly from reading a few other discussions, I fully refund the customer and then file a Safe-T claim?

Amazon seller support has told me 3 different things to do hence my query here, worst option was send a partial refund and explain why so they don't file an A-Z claim, however reading here, they would win the A-Z claim anyway and then a Safe-T claim cannot be filed

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Seller_8rbo7OO1nNrdt
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Customer puts wrong address when claims A-Z
by Seller_8rbo7OO1nNrdt
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We have had a customer place an order to their old address, the day of delivery they message through Amazon to ask to change the address - this cannot be done 2 hours before delivery.

We explain to the customer nothing can be done and they will have to go to the old address to reclaim the item - they refuse and open an A-Z claim which amazon grant.

We appealed the A-Z claim showing amazon messages where the customer has asked to change address etc and also then delivery confirmation photos - amazon rejected the appeal and upheld the full refund to the customer.

The customer then leaves us a negative feedback stating 'not received', I request to amazon that it be removed and again they refuse as its not against amazon policy.

Any mods on here with any sense able to sort this out for me?

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Seller_l0Mk91c5HUQHj
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I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:

1 Error - This item must be removed.

It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:

Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.

Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.

@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM

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Seller_ajEdAGqwDCZDe
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false 1 star rating
by Seller_ajEdAGqwDCZDe
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We have sold USED-LIKE NEW item with condition notes stating that packaging will be damaged. We contacted customer prior to dispatch to confirm they are aware of this condition - NO RESPONSE.

Now the customer left a 1 star rating stating that we did not disclose item's condition till after dispatching it to him and the box is damaged!

Asked amazon to remove this as this is completely false, but amazon keeps on rejecting it and refusing to remove it!

Case number 10699465202

anyone could help with this?

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Seller_Huz6FT08OxHARreplied
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Hello @Seller_UhM3EqM6ai8k4

Thank you for posting on Forums.

This is Sarah from Amazon.

You have created a post in the UK seller forums where the official language is English

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Seller_UhM3EqM6ai8k4

收到以下2封邮件要怎么操作(存款方式要重新验证,身份验证提交公司章程一直说提交的文件无效)

1.上传身份信息 (KYC) 验证流程支持

2.[需要采取的操作] 需要您的“我要开店”付款账户的相关信息

1.Identity Information (KYC) Verification Process Support

2.[Action Required] Information needed for your "Open a Store" payment account

Can you please provide more details regarding the issue you are facing?

Best,

Sarah.

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Seller_UhM3EqM6ai8k4
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KYC身份验证和付款账户重新验证
by Seller_UhM3EqM6ai8k4
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收到以下2封邮件要怎么操作(存款方式要重新验证,身份验证提交公司章程一直说提交的文件无效)

1.上传身份信息 (KYC) 验证流程支持

2.[需要采取的操作] 需要您的“我要开店”付款账户的相关信息

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Seller_bzRkeDMMsE3Isreplied
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Even the untracked standard Royal Mail is scanned on delivery. You can check the item by reprinting (for up to a month) the label and inserting the numbers and letters into the Royal Mail tracking website, leaving out the dashes (overscores). The vast majority of the ones Amazon reports as lost have indeed been scanned. I then just send them a screenshot of the Roya Mail delivery page. If you can't retrieve the label or if it hasn't be scanned on delivery, I generally tell them the item is reported as delivered by Royal Mail and give them the date 3 days after dispatch (making sure it's not a Sunday). The vast majority of them you don't hear from again. No doubt, some of them automatically message the seller on every FBM order, fishing for refunds with no intention of going as far as an A-Z claim.

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