I thought this had settled down a bit,but nope,kicked off again last few days,
buyer today, 3 messages for 2 orders,1 order in dec & the other in jan,item not received,want a refund,
yes 3 messages,so obviously getting a little confused as to who she has already messaged as she works down her list,
she is obviously just working down a line of orders and sending these messages to any orders which have the "May be lost" banner
plus what are the chances of 2 orders going missing to the same address over a short period,
Not surprisingly they are NOT lost at all,both had tracking and royalmail website confirms delivery for both with a date and time
Just when is this going to stop!