I’ve now been sent email from Amazon saying my VAT number is not valid as either my legal name or address does not match the details with HMRC
I’ve been VAT registered since 2008 and trading on Amazon all this time and now they say my details do not match. Yet when I check they do match the VAT Certificate Amazon have.
A few years ago Amazon asked me to prove I was a UK registered seller and were sent proof via VAT Certificate, proof of address (bank statement), supplier invoices, etc so they have all this information already of my name and address and they have not changed.
TBH I’ve sent in an appeal to the email address Amazon gave me but if this starts a loop of notices saying they need more info or details do not match I honestly will not bother. I don’t do FBA, I only trade on Amazon UK. I do not ship internationally. I do not use the Amazon VAT Calculation service. I provide my own VAT invoices to my customers. I don’t use business pricing.
There is no need for Amazon to now say after 18 years of trading that my name or address no longer match as neither have changed in all that time and they have been supplied ample documents as proof.
I honestly give up. No other site I trade on have ever asked me to prove multiple times such information. If Amazon programmers cannot program their bots to do things like detect capitalisation differences, or simple formatting differences then they should be fired. I was once a programmer and it should be a simple job to not throw out an address as a mismatch due to such differences.