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    Results for "Tg탤 TSBUSIM 개인선불폰유심삽니다 신불자휴대폰소액대출 탬스뷰선불유심내구제 만18세소액대출 고령군50만원모바일급전대출"

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    Results for "Tg탤 TSBUSIM 개인선불폰유심삽니다 신불자휴대폰소액대출 탬스뷰선불유심내구제 만18세소액대출 고령군50만원모바일급전대출"

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    Seller_7PacxW89ekGQ7
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    Incorrect reimbursement
    by Seller_7PacxW89ekGQ7

    I have checked that information, they are now using the correct sourcing cost but only reimbursing 50% of it despite accepting that I was given incorrect information regarding the disposal throughout the process and was not able to have the units returned to me. I would appreciate if you could look into this for me as I am seeking 100% of the sourcing cost as reimbursement

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    Seller_xMYHHmyj8gv9F
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    Account Deactivated for Authenticity – Review Identifies SKIN1004 as Supplier, but SKIN1004 Is the Brand
    by Seller_xMYHHmyj8gv9F

    My Amazon UK selling account was deactivated on 29 September 2026 due to product authenticity concerns for ASIN B09TLFY4GP.

    I have submitted original supplier invoices covering the 280 units requested by Amazon, together with payment, shipping and authorization/authenticity evidence.

    However, the latest response states:“Supplier name: SKIN1004”This appears to be a misunderstanding of the submitted documentation.

    SKIN1004 is the brand, not our direct supplier.

    Our direct suppliers shown on the invoices are:

    Craver Corporation / UMMA – 130 unitsAsianBeautyWholesale (Hong Kong) Limited – 150 unitsSKIN1004’s official website also lists UMMA as an Authorized Seller.

    The 280 units are fully reconciled to our original purchase invoices:

    ABW – 50 units – 11 Sep 2025 ABW – 100 units – 15 Oct 2025 Craver/UMMA – 100 units – 17 Nov 2025

    Craver/UMMA – 30 units – 27 Apr 2026

    Total: 280 unitsThe 50 units purchased on 11 September 2025 were opening inventory before sales commenced in October 2025, which is why that purchase invoice predates the corresponding sales period.

    I would greatly appreciate it if an Amazon moderator could review the case and, if appropriate, escalate it for a manual review of the supplier documentation.

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    URGENT - Recurring System Error with "uk-18-knife" Attribute - 76 Performance notifications - Need Help
    by Seller_fk3zXT9TpVWmD
    Amazon replied

    I am urgently requesting assistance regarding a recurring system-level technical issue with the "uk-18-knife" age verification attribute for our kitchen knife listings.

    The Problem

    Since July 10, we have received 74 duplicate performance notifications across 7 different ASINs, all alleging that our products lack the "uk-18-knife" attribute. Our products have been deactivated as a result.

    We are fully aware of Amazon UK's requirements for selling kitchen knives:

    *All products must be sold via FBA ✅

    *The "uk-18-knife" flag must be uploaded via spreadsheet or product detail page ✅

    We have complied with both requirements from day one.

    What We Have Done (All Failed)

    *Uploaded the product spreadsheet with full-update multiple times

    *Edited each listing in "Manage All Inventory" and confirmed the age restriction setting

    *Opened multiple support cases

    *Submitted appeals via Account Health

    *Each time we upload the spreadsheet, we receive additional performance notifications. The more we try to fix it, the more notifications we receive. We are stuck in a loop.

    The Evidence That This Is a System Error:

    For our older ASIN, the "uk-18-knife" flag is still visibly present on the front-end product detail page – yet the system continues to send notifications claiming it is missing.

    For 3 of the new ASINs that have inventory in FBA, the flag is also present on the front end. For the other 3 new ASINs (currently in transit to FBA), we cannot observe the front end, but we have confirmed the attribute is correctly set in the backend.

    This is NOT the first time. We experienced the identical issue in April–May 2026. After an extended process with Seller Support, the issue was eventually resolved manually..

    Other sellers on this forum are reporting th exact same problem – the system fails to detect the "uk-18-knife" flag even when it has been correctly uploaded.

    The Irony

    Seller Support keeps instructing us to "upload the spreadsheet to update the uk-18-knife tag" – which we have already done multiple times. This is a circular response that does not address the underlying system failure.

    Our Request:

    *Review our case history and confirm this is a recurring system-level issue

    *Escalate this matter to the technical team or internal review team – not to Seller Support (who keep giving us the same circular instructions)

    *Help stop the repetitive automated notifications for these 7 ASINs

    *Assist in manually restoring our products to active status

    We are fully compliant sellers who have been selling kitchen knives on Amazon UK for a long time. This recurring system error is causing severe disruption to our business.

    Any advice or guidance would be greatly appreciated!

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    Seller_nGQNKpS60nvG2
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    FBA shipment delivered to BHX4 by Amazon Freight on 8 July, moved internally to XBR2, still 0 received after 3 months. Cases auto-merged and closed
    by Seller_nGQNKpS60nvG2

    Hi all,

    I'm hoping an Amazon moderator can help, because I've run out of options through Seller Support.

    Shipment: FBA15LZPQ7QV

    Booked with Amazon Freight, Amazon's own carrier. Collected on 7 July, delivered on 8 July to BHX4.

    The shipment shows as delivered, but 0 units have ever been received.

    On 18 August, Amazon Freight confirmed in writing that delivery went through, and that the FC then moved the goods internally to XBR2 because of dock congestion, where they were waiting to be unloaded. They said they'd update me once unloading was confirmed. That was almost two months ago. In the meantime I have followed up and been given the generic responses "we are collaborating with multiple teams to get this unloaded"

    I've raised this with Seller Support three times, all within the claim window:

    13106079992

    13150770262 (reimbursement claim)

    13216028972

    Every reply has been generic, and none of them mention the Amazon Freight confirmation. Today I opened a new case with all the evidence, and it was automatically merged into 13150770262. That case is closed and can't be reopened, so nobody is looking at the evidence at all.

    To be clear: Amazon's carrier delivered this stock, and Amazon's network then moved it internally. It has never left Amazon's custody. I'm not asking for anything unusual. I just want either:

    Someone to trace the load at XBR2 and get it received, or

    Reimbursement under the FBA inventory reimbursement policy if it can't be found.

    @Amazon moderators: could you please escalate this to FC Investigations or Inbound Operations? I'm happy to send the Amazon Freight email, invoices and any other details privately.

    Has anyone else had stock stuck at XBR2, or been redirected there after delivery? Any advice on how you got it resolved would be really appreciated.

    Thanks,

    Toby

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    Seller_05E2J4znx3fxy
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    reviews keep getting deleted by amazon
    by Seller_05E2J4znx3fxy
    Amazon replied

    hi just wondering what next?

    was slowly building up 18 x 5 star reviews till i got to around 20 then review my listing to make it better.

    Overnight 16 reviews and also my feedback on these were deleted by amazon leaving me with 2 which is so frustrating after months of work getting to this.

    i followed the route to manage support cases but just goes around and around giving gineric responses without saying specific what the issue is, so how can you fix this if you dont know whats wrong ??

    my account is healthy and green with no issues violations or complaints from anyone buying.

    this is so stressfull thinking of packing it in.

    any way fwd as help/support also say at end issue answered even when not!!!

    and cheek to ask for a review

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    Seller_fIvtkcmv58YR5
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    URGENT – Suspected Inventory-Hold Attack – Suspicious Pending Orders Every 30 Minutes for 48+ Hours
    by Seller_fIvtkcmv58YR5
    Amazon replied

    Hello Amazon Moderators,

    I urgently need assistance with an ongoing suspected inventory-hold / abusive ordering incident on our Amazon UK account.

    Seller Support Case ID: 13297740942

    This activity has been continuing for more than 48 hours and is still happening right now.

    Several of the affected bundle listings normally receive only around 2–3 orders per day. However, we suddenly started receiving abnormal orders approximately every 30 minutes.

    We have currently identified 50 separate suspicious Order IDs. What makes the pattern particularly concerning is that every one of these orders contains exactly 5 products.

    The pattern is:

    • 39+ separate Order IDs identified so far

    • Exactly 5 products in each order

    • New orders appearing approximately every 30 minutes

    • Pattern continuing for 48+ hours

    • Orders remaining Pending / Unshipped

    • FBA inventory being reserved

    • Normal sales velocity is only around 2–3 orders per day on the affected listings

    • The activity is still continuing as I write this post

    Because these orders remain Pending/Unshipped, our available FBA inventory is being progressively reserved, creating a serious risk that the affected listings will be forced out of stock and become unavailable to genuine customers.

    We have already opened Seller Support case 13297740942 and provided the suspicious Order IDs and details, but the activity has not stopped.

    We are not making any assumptions about who is responsible. We are asking Amazon to investigate whether these orders are connected and whether this represents deliberate inventory-holding abuse.

    Could an Amazon moderator please review Case ID 13297740942 and escalate this to the appropriate Buyer Abuse / Marketplace Abuse investigation team?

    This is an active incident rather than a historical issue. New suspicious orders are continuing to appear while we wait for assistance.

    Any urgent help from the moderator team would be greatly appreciated.

    Thank you.

    @Seller_WIFV02H2XUFgS

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    Seller_2oAtlj7UwEmtU
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    Delivery dates and padding
    by Seller_2oAtlj7UwEmtU
    Amazon replied

    All my items are shipped tracked 24 and will arrive within 1-2 days. Yet my delivery dates are showing 7-8 days for delivery. It’s absolutely ridiculous I have went from selling £4000 a day to selling £700. Can’t sustain my business this way, if it was true fair enough but it’s so incredibly inaccurate. I send same day until 2pm so I would say 50% AT LEAST arrives next day and 50% 2 days MAX.

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    Seller_fcnANlwB930WM
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    And, after over 20 years, it's time to go.
    by Seller_fcnANlwB930WM

    They have removed over 50 for me. They decided Penguin and Middleton Press were brands.

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    Seller_8oxW2B1GQc66h
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    Community Manager escalation requested – Case 13165119802 – GS1 GTIN misuse unresolved after 5+ weeks
    by Seller_8oxW2B1GQc66h

    Hi

    @Seller_WIFV02H2XUFgS

    Thank you again for confirming that case 13165119802 was being reviewed by the appropriate team.

    We have kept the case open as requested, but we have now had no substantive update from Seller Support since 18 September, and today is 3 October.

    The case itself has been open since 11 August.

    The 15 affected Hayes Meadow GTINs still cannot be listed successfully, despite Amazon having:

    - confirmed our ownership of the Hayes Meadow brand and relevant GS1 GTINs;

    - granted matching exemptions;

    - instructed us to use the exact approved MCID, SKUs and 14-digit GTINs; and

    - acknowledged that the exemptions were still not functioning correctly.

    We followed those instructions exactly and all 15 products continued to fail validation.

    Could you please check with the reviewing team and let us know whether there has been any progress, who currently owns the technical review, and what the next step is?

    We would be very grateful if you could continue monitoring this escalation until the technical issue is actually resolved.

    Many thanks,

    Graham Macklin

    Hayes Meadow

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    Seller_LhPUiUTTNUWn5
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    Help needed – entire 114-unit FBA shipment missing despite Amazon confirming delivery
    by Seller_LhPUiUTTNUWn5
    Amazon replied

    Hi,

    I’m hoping an Amazon moderator/community manager can help escalate an FBA shipment issue which Seller Support does not seem to be addressing properly.

    Shipment ID: FBA15M1KZP0X

    Case ID: 13188088612

    We sent Amazon a shipment containing 114 units across 12 SKUs.

    The carrier confirms that the shipment was delivered to Amazon on 18 July.

    More importantly, Amazon itself has also confirmed delivery. The shipment summary shows the shipment as delivered on 18 July, and the shipment events also record delivery on that date.

    Amazon has since provided us with a list of the units it says were not received.

    The problem is that the 12 SKUs Amazon has listed are the entire shipment.

    In other words, Amazon appears to be saying that zero out of the 114 units were received, despite Amazon’s own shipment records confirming that the consignment was delivered.

    We have therefore repeatedly asked Seller Support one very simple question:

    “Is Amazon stating that ZERO of the 114 units in shipment FBA15M1KZP0X were received?”

    We have now asked this several times and have received essentially the same stock/template response three times in succession, without that question being answered.

    This is not a normal discrepancy where one or two units are missing from a shipment. Amazon appears to be unable to account for 100% of the contents of a consignment which Amazon itself confirms was delivered.

    What we are trying to establish is very simple:

    Did Amazon receive the shipment but fail to receive/process any of the 114 units inside it, or is Amazon saying something else happened to the consignment after delivery?

    At the moment we cannot get a direct answer.

    Could an Amazon Community Manager please review case 13188088612 and escalate this to the appropriate FBA receiving/reconciliation team?

    I am happy to provide screenshots of the repeated responses, proof of delivery and any other relevant information privately if required.

    I would also be interested to hear from other sellers who have experienced an entire FBA shipment being delivered but none of the units being received into inventory.

    Thanks in advance.

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