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    Results for "WA 0812 2782 5310 Order Pembuatan Kitchen Set Minimalis Ada Mini Bar Custom Argomulyo Salatiga"

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    Results for "WA 0812 2782 5310 Order Pembuatan Kitchen Set Minimalis Ada Mini Bar Custom Argomulyo Salatiga"

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    Seller_EKb6Ra0O1vQ12
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    Amazon iPhone app - bar graph gone
    by Seller_EKb6Ra0O1vQ12
    Amazon replied

    Hi,

    Anyone know how to get the bar graph back on the Amazon Seller iphone app? I hate this new layout and want the bar graph back as it was much simpler and nicer to view how sales are going for the past week.

    1 vote
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    3 replies
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    Seller_csHWMpsP5ANmc
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    i want to offer a return option on Custom, handmade items , how do i set that up
    by Seller_csHWMpsP5ANmc
    Amazon replied

    On Custom FBM items, if I want to allow customers to have the option to reach out and request a return or replacement, how do I do that, right now on my listings it says nonrefundable and its killing sales, any suggestion?

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    1 vote
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    Seller_RppLIYdtPEjs3
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    Amazon Custom Photo Orders
    by Seller_RppLIYdtPEjs3
    Amazon replied

    For sellers using Amazon Custom with FBM, how are you handling poor-quality customer-uploaded photos?

    We often receive images that are blurry, low resolution, badly cropped, dark, or unsuitable for production. When this happens, we have to message the customer and wait for a better image.

    The problem is that the dispatch deadline keeps running, even though the delay is caused by the customer not providing usable artwork.

    This leaves us with three bad options:

    Make the item using a poor image.

    Wait for a better photo and risk late dispatch.

    Cancel the order and risk damaging cancellation metrics.

    Is there any Amazon-approved way to handle this?

    Can dispatch times be paused or extended when customer customisation details are unusable?

    Would be useful to hear how other Amazon Custom sellers deal with this.

    Thanks.

    0 votes
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    17 views
    1 reply
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    Can I buy bar codes from Amazon
    by Seller_csUhQdlkhT1wP
    Amazon replied

    Can I buy bar codes from Amazon

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    86 views
    2 replies
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    Seller_fk3zXT9TpVWmD
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    uk kitchen bread knife inactive again
    by Seller_fk3zXT9TpVWmD
    Amazon replied

    HI! My product is inactive for sale, and there is no channel for appeal. Please help me with the appeal

    My product is two kitchen bread knives and attached the "18-year-old prohibited" sign. The products are new and were normal until 4/14 moring east time. They have been arbitrarily made unavailable for sale. I request assistance in appealing this

    @Seller_Udi0JNbTrsmUV@Seller_z3k8APxGfbQEK @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP @Seller_Huz6FT08OxHAR

    @Seller_l7Jtck9jxnEA0

    case：12385437102

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    6 replies
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    Seller_djdGAP7Vi4R80
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    Lego set sold and then returned with 90% of the value removed.
    by Seller_djdGAP7Vi4R80
    Amazon replied

    @Seller_XUNeUuvrQDpgP@Seller_GEZPMc4CeQfh6@Seller_Huz6FT08OxHAR@Seller_hnDMgUKxMh1V4@Seller_Udi0JNbTrsmUV@Seller_mIRnuhdx7l5sN

    Case ID : 11654640052

    So, I sold a valuable Lego Set on Amazon in Mid August through FBA, which the seller returned to Amazon 4 days later. It left Amazon as Brand New and was returned as Used - Poor (unsellable). A return request was made to return the item to me, which Amazon cancelled nearly a month later and I had to raise a new Return Request. The item I finally received back yesterday was missing all the mini-figures, the sticker sheet and, out of the 24 bags that were originally in the set, only 16 were returned and most of those have been opened, anything of any value removed and then heat sealed back up. In all, about £500.00 worth of parts have been removed.

    Obviously, I have raised a complaint with Amazon but, get this, since the item was sold, Amazon have decided they no longer sell the set and removed it from their website on 16/09/25 - about a month after the item was purchased and returned to them and whilst awaiting return of the item under the original return request. So now I am being told that, because the item is not allowed to be sold on their site, they are unable to process reimbursements as it is a prohibited item!

    I'm not sure why they suddenly decided the set couldn't be sold on their site but apparetly it was due to safety and/or non-compliance issues - it's a Lego set so I'm sure it shouldn't have any issues anyway - but that's beside the point as this was decided nearly a month after the item was sold on their site!

    This basically means the buyer can continue to rip of vendors on Amazon and Amazon can't be bothered to even look into this or even look to see whether the buyer has repeatedly ordered expensive Lego sets and then returned then a few days later as "damaged".

    I'd appreciate anyone else who have had similar issues to this letting me know if anything was ever resolved.

    12 votes
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    23 replies
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    Seller_9wSWdZ25hKPDj
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    Amazon Custom - Removal of custom instructions is a disaster
    by Seller_9wSWdZ25hKPDj

    Hiding instructions in the i tooltip is a disaster - nobody sees it or reads it.

    Bring back the instructions to be visible.

    1 vote
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    Seller_32MphwRt4pURK
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    FBA EU Set Up
    by Seller_32MphwRt4pURK
    Amazon replied

    Hiya,I recently had a phone call with our Account Manager regarding Pan-European FBA, as we’re looking into getting set up with Amazon FBA in the EU.

    He mentioned a third-party company that can help with the setup and deal with the VAT side of things.

    He also mentioned that Amazon may be helping companies with the costs of setting up FBA EU.However, he hasn’t yet sent over the details of the third-party company or explained exactly how Amazon is helping to fund/support the setup.

    Has anyone else had experience with this or been given details of the third-party companies Amazon is working with?Thanks! 😊

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    Seller_vHKgUAHn2ELmg
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    Baby silicone feeding set
    by Seller_vHKgUAHn2ELmg
    Amazon replied

    Hello

    How i can make for me baby silicone feeding set safety and compliance

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    8 views
    1 reply
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    Seller_ZjZ4slOF0jHpk
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    Handmade reclassification - Custom listing issues
    by Seller_ZjZ4slOF0jHpk
    Amazon replied

    Just posting in case anyone else that has been moved from the Handmade catalogue to the main one and is experiencing this -

    I have been updating & reorganising my listings which were in the Handmade section and also had Customisation options. I have been combining multiple listings of the same product (same photo, different size/frame options) into a 'single' Parent listing with multiple Child Variations instead of using the Customisation option. However almost all variations still 'think' they need the customer to choose a Customisation when that option has been removed. The listing shows "Does this product have customisations? = No". However it shows as "Programme: Custom Listing" in the Inventory Listing view and customers can't add the items to their basket and get the error = "Customisation options changed. To buy, confirm your customisations and add to basket" when there is no option to select a customisation because of course, it has been removed.

    Been dealing with this for 3 weeks now. 2 weeks with SS and last heard from them 4 days ago. They eventually confirmed: "Given that your listings were recently migrated from the Amazon Handmade catalog to the standard catalog, and that the root cause involves the "GuildCustomization" attribute not consistently clearing after customization is disabled, our team will investigate why this attribute is not reliably updating across your catalog".

    There is a workaround, but it's time consuming and laborious - once setting Custom = No, add the listing as a Child to a temporary Parent then move the Variation back which triggers a proper reset of the "GuildCustomization" field (which is not accessible from the UI or flat files).

    I'm not tagging any mods at the moment, just looking to see if anyone else has been dealing with a similar problem after being moved or maybe hasn't noticed they may have some listings that are 'unbuyable'.

    SS were a nightmare at first. The usual - just because the Add to Basket button is there they keep thinking nothing is wrong. I have asked multiple times for it to be escalated to the right team, but weeks later I'm still waiting on a permanent fix and all work on refreshing my listings has stopped.

    In case I do eventually tag a mod - Case 12385366372

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    64 views
    10 replies
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