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    Results for "WA 0859 3970 0884 Anggaran Dana Pasang Interior Rumah Dari Jati Belanda Daerah Banjarsari Surakarta"

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    Seller_FZpMgdGVVfrWm
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    Seller_PIHyltK09pbl3
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    Results for "WA 0859 3970 0884 Anggaran Dana Pasang Interior Rumah Dari Jati Belanda Daerah Banjarsari Surakarta"

    (7 results)
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    Seller_FZpMgdGVVfrWm
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    Amazon’s systemic conflict messaging Business customers to arrange Heavy & Bulky orders
    by Seller_FZpMgdGVVfrWm

    Hi Glenn

    The 3 open cases are 12122786662, 12121408242 and 12198995292.

    We were told by Seller Support to message buyers via them. However, they just forward the message to the IBA team who, as far as we can ascertain, just sit on the message.

    Communication with the buyer has ground to a halt!

    Jati

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    Seller_1sg6lTIYhP9am
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    Address Verification Failures – Legitimate UK Sellers (Including Us) Wrongly Deactivated by Amazon VAT/KYC System
    by Seller_1sg6lTIYhP9am

    Please write to national tv/news to get them to pay attention, that's the only quick wa I see Amazon actually having humans(not bots) looking into this. Tens of businesses essentially bankrupted...

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    Seller_Xo6wnH1oJIBca
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    A‑Z Granted Seller‑Funded Despite Proven Delivery which Amazon agreed with – Requesting Review
    by Seller_Xo6wnH1oJIBca

    Hi Kam,

    Thanks for looking into this further.

    Whilst DHL do not capture a signed proof of delivery document they do note the receiver name (Henry in this case) and provide photographic evidence.

    The DHL delivery photo shows the parcel being handed over inside the recipient’s warehouse, with large plywood sheets stored in the background. This is entirely consistent with the customer’s business premises and matches what is publicly visible from their location on Google Maps (open‑access Street View of their warehouse interior). This confirms the courier delivered the parcel inside the correct business environment, not to an unrelated address.

    This is combined with:

    DHL’s confirmation of successful delivery

    The receiving party name (“Henry”)

    Timestamped proof of delivery

    Amazon’s own confirmation that our evidence proves the order was received

    See below the order being picked in the warehouse and the same box being delivered with plywood in the background. The next image shows the Google Maps, publicly available image of the business premises, again with a lot of plywood in the background.

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    Seller_8B11OiuueGxtH
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    request for approval brand
    by Seller_8B11OiuueGxtH
    Amazon replied

    Case 11289412892 I ALREADY BUY A PRODUCTS AND I WA APPROVED THEN I PRINT THE FNSKU AND I STICK IT IN MY 80 UNITS THEN THEY RESTRICTED ME PLEASE CHECK THAT @conor_amaozn, @atlas_amazon, @Daniyalz, @Brigitte, @CR_amazon and i have all the pictures of my product and the invoice

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    Seller_PIHyltK09pbl3
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    Brand Registry not removing image violations – stuck in endless review loop, seeking help from Amazon mods to take action
    by Seller_PIHyltK09pbl3

    Hi @Seller_vneMypCZkP1Zo

    Thanks for your reply here.

    For Copyright claims these need to be investigated by specific teams that handle the review process. You can reach out to them via email: copyright@amazon.com

    or the address below

    • Copyright agent
    • Amazon.com Legal Department
    • P.O. Box 81226
    • Seattle, WA 98108
    • Phone: (206) 266-4064

    When messaging this team please make sure to include the following information.

    • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
    • A description of the copyrighted work that you claim has been infringed upon;
    • A description of where the material that you claim is infringing is located on the site;
    • Your address, telephone number, and e-mail address;
    • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
    • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and you are the copyright owner or authorized to act on the copyright owner's behalf.

    Best,

    Sandy

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    Brand Registry approval issue
    by Seller_PIHyltK09pbl3

    Hi @Seller_WpIoCeoC1gW4K

    Sandy from the community manager team.

    Upon revieing your application, I see that you attached a sample ASIN that does NOT belong under your brand. Please see page 5 of the brand application guide.

    3.2 ASINs of your brand: This is an optional field. If you already sell products under your brand name, you can add the ASINs here. If you already have ASINs under a different brand, do not add them here otherwise the application will be denied.

    You listed an ASIN under the brand name generic. Hence the application was declined.

    In addition, apparel products have specific guidelines when applying. (also on page 7) For apparel, all brand names and logos must be either sewn-in labels or laser-printed on the garment's interior. Visible branding on the exterior of the garment or tags with the brand name are not sufficient.

    You have branding on the exterior of the garment which is not sufficient for apparel products. I would advise you to read through the guide and apply again once you meet these 2 criteria's.

    If you have any questions please let me know.

    Sandy

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    ODR Destroyed by Unfair A-to-Z Claim – Buyer Ignored Us, Amazon Ignored the Facts!
    by Seller_znTeHti2qvorY

    Dear Spencer,

    Thank you for your response.

    I’m writing with urgency and growing concern regarding an A-Z claim that has been wrongly decided, despite overwhelming evidence supporting our case. This matter is not just about one order—it speaks to how disheartened and demoralised sellers like ourselves feel when Amazon’s processes appear to disregard clear facts and prior correspondence. I am respectfully urging you to escalate this matter directly to John Boumphrey’s department so they can fully understand the implications of what’s happening on the ground.

    Let me be absolutely clear:

    Buyer Agreed to Delay: The buyer was advised that delivery would be two days later than originally expected. We have documented messages from the buyer explicitly agreeing to this and confirming they were happy to proceed. They were also given the option to cancel but chose not to.

    Confirmed Delivery by DPD: The item was delivered on the agreed revised date. DPD has provided:

    The name of the person who accepted the parcel.

    A photograph of the package being delivered at the correct address.

    A prior delivery photo at the same location showing the same person, the same door, the same products, and the same interior wall plug—making it absolutely clear that this was the correct recipient and address.

    No Dispute from Buyer Post-Delivery: We received no messages or complaints from the many communications we made directly after delivery, totally ignored.

    Internal Confirmation from Amazon Specialists: Two account specialists have already reviewed this order and confirmed that we acted appropriately throughout. I have these confirmations in writing and am happy to forward them upon request.

    Despite all of this, the A-Z Guarantee claim has been found against us. This outcome is both unjust and damaging. It undermines trust in the seller support structure, and it frankly leaves us questioning the integrity of the dispute resolution process.

    Spencer, with full respect, we do not appreciate being treated as if we are new or inexperienced in this space. We are simply asking for a fair and objective review based on facts, not assumptions. The A-Z team in this instance has failed to apply basic due diligence, and this is why I’m asking—once again—for this case to be elevated directly to Mr. Boumphrey’s office.

    Please confirm receipt and let us know how you will proceed.

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