Hi everyone,
I’m facing an urgent issue and would really appreciate any help or insights.
I’m selling via Seller Fulfilled Prime and usually ship my orders using Buy Shipping with Royal Mail Next Day service. However, today the Royal Mail option is not showing at all in Buy Shipping, so I’m unable to purchase shipping labels.
Here’s what I’ve checked so far:
• Buy Shipping integration is active
• Royal Mail business account is working fine (confirmed directly with Royal Mail)
• No recent changes were made to my account
Because of this, I’m currently unable to dispatch my SFP orders, which may negatively impact my Prime metrics.
Has anyone experienced a similar issue before?
Is there any workaround or alternative way to restore the Royal Mail option in Buy Shipping?
Any help would be greatly appreciated.
Thanks in advance.