Hi whats the easiest way to put all my listed items into my Amazon shop ?

Please be careful; fake emails asking for your account details are circulating. If you have no red banner on your account, it's a fake

Hi,

This is a question for a friend's account who is struggling listing a few of their products on Amazon UK. Please read the situation below. As always any guidance is much appreciated.

"We've had a monk fruit decoction product suppressed on Amazon.co.uk under the EU Novel Food catalogue. We accept that monk fruit decoctions are treated as a novel food under EU rules, but this product is sold exclusively in the UK marketplace, not into the EU, so the EU law shouldn't be the applicable standard here.

We've disputed this 8 times with Amazon since early July, each time rejected. We've submitted the UK FSA's Article 4(2) determination (UK RP 1311), which confirms this category is not a novel food under UK law, along with a product specification and Guarantee of Compliance. However Amazon compliance team keeps on rejecting the appeal without providing further guidance on what is required by Amazon to sell this product on Amazon UK.

Has anyone else run into this, or successfully gotten Amazon to engage with an FSA determination for a UK-only listing? Looking for advice on what specific documentation or escalation path actually gets Amazon CS to look past the standard EU catalogue response. There are many listings of products similar to ours on Amazon UK so trying to figure out what documentation is deemed acceptable by Amazon on sale of such products in the UK"

Thanks

Had a good few years on amazon but sales have now completely collapsed. Nothing changed and simply dont know why the sudden loss in sales. So we are closing the shop and solely replying on our own website. Has anyone else closed their amazon store and gone solo with their own website? We are sick of the continuous jumping through hoops, customers fraudulently making claims, bad service by royal mail, and the DD+7 payment disbursements. Its simply not worth selling on here. Cost of advertising is through the roof as are the fees. Anyone else gone through similar?

Good luck with this!! My account was deactivated in December, I submitted all required documentation!! Multiple times, I appealed many times, I was told the invoices I was producing were "fake", when they were not. I submitted invoices, bank statement, proof of postage, copies of retailer accounts showing products brought, but they would not accept the product was not fake. I stacked my shop up, just before Xmas in time for the Xmas shopping. It is still not resolved!! I am now trying to get all my products back to close the shop down, but it's proving very difficult. It is absolutely disgraceful. I set my shop up because I have cancer and couldn't work at my usual employment, but this honestly has caused me so much stress, I wish I had not bothered. Good luck !!