Hi whats the easiest way to put all my listed items into my Amazon shop ?

Hermes notified a buyer of a book I'd dispatched with them that the book had been received it its Bolton warehouse but could not be found. They urged patience so he did not get in touch with me until a number of messages from them saying they are looking for the book. Finally they told him get ahold of me and request a refund. This, of course, is grossly unfair as both Hermes and Amazon had taken their cuts for facilitation and postage. I attempted from that point on to track the book or get a refund but this has launched me into a nightmare of circularity and no clarification or refund. I am happy to provide details (including Hermes' admission that they had received the book) but would ask that Amazon provide an alternative delivery service which takes responsibility for its errors.

One way to avoid this is to do retail standard packaging.

For example, if you buy something in a shop it should have tamper proof packaging. Similarly if you box or bag your item in tamper proof packaging, then when and if it is returned to Amazon, they may class it as unsellable and return it to you or refund you. Also perhaps put a tag on the product which would need to be cut off - this may deter a return.

It is not easy as so many customers across so many textiles platforms expect to be able to do this. You certainly need to build a healthy percentage return rate into your margin expectations.

I want to put my amazon storefront URL onto some promotion material -but have hit a brick wall with regards finding out what it is.

I thought it was amazon.co.uk/shops/ABC

(obviously ABC being my user display name) - but this does not work. I get a page that says the web address is not a functioning page on the site.

So I googled the question and was told I could get it from Settings-Account Info-Business Information

But no - there is no store URL I can see under any of the options.

So I tried Settings-Account Info-Store Info

This has a link for 'Your Seller Profile' - and clicking that just shows me all the country sites I am able to sell on (I only sell on the UK site)

Another googled method told me to :

Navigate to one of your active product listings on the Amazon website. Find the "Sold by" section under the buy box. Click on your Seller Name. On the next page, click the link that says "[Your Seller Name] Storefront"

But there is no [Your Seller Name] Storefront link

There is, however, a sequence of tabs one of which is 'Products' so I click that thinking it will take me to a list of my products which is does but the URL is (well I want to include the link but get told off for using offensive language trying to post with a link even though it is an Amazon web address but it is something like amazon/s?me=A1B3RD1FRZK8FD&marketplaceID=A1F83G8C2ARO7P

Which again is hopeless for me to use in promotion material

I just want a simple URL I can put on promotion/advertising material to direct customers to my amazon store but everything I try leads me nowhere. It cannot be this hard for me to give customers a link so they can go straight to my products/store on Amazon surely?

Hi All - I'm having a hard time getting a response to an ungate appeal. Originally the response was set for 17th February but I still haven't had a response on the case.

Anyone else experience this? Any idea how long it'll take for them to get back to me?