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📊 UK Sellers: What's Your Biggest Listing Challenge Right Now?

제공자: Seller_xkwDczt8sPSmx

5일 전

Hello Sellers,

Whether you're managing a handful of products or thousands of SKUs, listing issues can quietly eat into your sales. We want to hear directly from you about what's causing the most friction.

Share Your Experience

Which listing issues are taking up most of your time right now — suppressed listings, catalogue conflicts, image rejections, or something else entirely?
Have you found a workaround or tool in Seller Central that's made managing listings easier?
If you could fix one thing about the listing process on Amazon.co.uk, what would it be?

Your responses help us understand where sellers need more support and better resources. Reply with your answers below — the more specific, the more useful for the community.

Helpful Resources

Identify and Fix Listings with Quality Alerts — Identify and fix listing quality issues affecting discoverability and conversions
Product Detail Page Rules — Policies on writing listings and adding detail pages
Add Your Products Using Inventory File Templates — Guide for bulk listing creation and updates
Category, Product and Content Restrictions— Detailed information on restricted products and categories
Contact Seller Support— Request corrections to product detail pages when standard edits aren't working

0건의 투표

2건의 투표

262건의 조회수

34개의 회신

최근 활동 순9시간 전

Amazon Shipping Templates and Delivery Estimates on Product Detail Page

제공자: Seller_p940Jehgj1NWn

2일 전

Most of our listings are Seller Fulfilled with Evri Next Day or Royal Mail Tracked 24.

Our OTDR is over 98% with SSA enabled on shipping templates and automatic handling time enabled. In general 0 days of handling time.

Still Amazon shows +3 days padding on estimated delivery dates on our Product detail pages (PDP) of our ASINs.

Ideally we should be seeing delivery +1 day before cut-off time and delivery by +2 days after cut-off time.

Any idea what we are doing wrong and how we can fix this issue with delivery time padding on PDP?

0건의 투표

6건의 조회수

0개의 회신

최근 활동 순2일 전

Click and drop - tracking not updating

제공자: Seller_sdShH07kFKGiJ

7일 전

Having an issue with amazon and click and drop. When manifested as end of day the ebay orders are updating with dispatched and the tracking and the amazon sales don't. Has anyone faced this?

0건의 투표

26건의 조회수

3개의 회신

최근 활동 순6일 전

EU marketplaces — has the "Other" carrier option been removed from the ship-confirm drop-down?

제공자: Seller_lkYIo9A81ZFCc

7일 전

Hoping someone else can confirm they're seeing this. Across our EU marketplaces, the "Other" option has disappeared from the carrier drop-down when marking orders as shipped. We ship most of our orders via Landmark Global and Direct Link, and neither is in the integrated carrier list — so "Other" was the only way we could confirm shipment with the right carrier.

With it gone, our only options are to leave orders unconfirmed or pick a carrier that never touched the package, which would put false tracking on customer orders. Neither works for us.

A few questions for the group:

Is anyone else on the EU marketplaces suddenly missing the "Other" carrier option?
If you ship with a non-integrated carrier (Landmark Global, Direct Link, or similar), how are you confirming shipment now?
Has anyone found a workaround, or heard whether this is a bug vs. an intentional change?

For context, we're a cross-border seller and our carriers do provide valid, scannable tracking — we just need a field to record it in. (I know VTR rules for cross-border EU orders changed in Jan 2025, so I'm not looking to dodge tracking — I literally can't enter our carrier anymore.)

Anyone from Amazon able to weigh in on whether "Other" is coming back? Thanks in advance.

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19건의 조회수

7개의 회신

최근 활동 순13시간 전

Refunded Easy Ship orders.

제공자: Seller_9WpKepNkIQmK9

7일 전

Where can we locate a list of orders where buyers have been refunded by Amazon for lost / damaged Easy Ship orders?

Thanks

0건의 투표

17건의 조회수

1개의 회신

최근 활동 순16시간 전

UPS carrier option missing when confirming shipments (FBM Orders)

제공자: Seller_RpBrc77kI4OpS

7일 전

Hi everyone,

Amazon Case ID: 12956743262 (for Amazon Team)

We are currently unable to confirm some Amazon FBM Orders because UPS is not available as a carrier option in the shipment confirmation/carrier dropdown.

UPS is the correct carrier for these orders, and we have the tracking details available. However, because UPS is not appearing in the carrier list, we are unable to submit the shipment confirmation with the correct carrier information.

Could anyone please confirm if this is a known Amazon issue or if UPS has been temporarily removed from the available carrier options? Also, is there any recommended workaround from Amazon to correctly confirm UPS shipments while the carrier option is missing?

We have tried the following methods to upload the tracking IDs:

1. Bulk upload via Manage Order Related Reports.

2. API upload.

3. Manual update.

Unfortunately, none of these methods have worked. We are unable to select UPS as the carrier, and the bulk upload option is not updating the tracking IDs.

This issue is not limited to a single order; it is affecting all of our orders. We have currently placed our European Marketplaces on hold (Vacation Mode) due to the lack of a resolution.

Thank you.

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0건의 투표

29건의 조회수

5개의 회신

최근 활동 순17시간 전

Suspected Buyer Fraud - Multiple business account placing same order with same PO in 2-3 minute window

제공자: Seller_SAGnvMfXJSemm

7일 전

I am urgently reporting a high-risk pattern of suspicious activity involving multiple Amazon Business accounts placing orders for our same ASIN within a 2–3 minute window. We suspect those orders are scam/bots. All orders from business account have same PO invoice number. We have to reach out to the forum. Because we tried to contact an associate, and the webpage is down saying chat not avaliable right now.

All orders are currently in Pending status and we suspect bot activity. The key concern is that multiple distinct business accounts are all using the exact same Purchase Order (PO) number: PQ51852. All orders were placed in rapid succession within minutes of each other via FBA on Amazon.co.uk. Our products are primarily purchased by families as gifts, making this level of business account activity highly suspicious. The affected orders are: 205-1831247-8897940 (17:11 BST), 205-9611002-4447525 (17:07 BST), 205-6989212-2145962 (17:05 BST), 205-7389193-8823545 (17:03 BST), 205-2254656-5904318 (17:01 BST), and 205-9439906-7153922 (16:58 BST) — all placed today 09/07/2026.

All orders are currently showing "Awaiting payment verification." Therefore we cannot see the identity or address of the business buyer(s) but we suspect scam, I am requesting urgent investigation into this suspected fraudulent/bot activity and guidance on next steps. Because as I said above unfortunately chat to an associate service seems down now and cannot be opened.

I attached a screenshot below..

Thank you so much @Seller_XUNeUuvrQDpgP @Seller_b2AIUT8dwcS0Z@Seller_8hQgfj6OVZYse@Seller_NsKjQqJ8b47IS @Seller_Udi0JNbTrsmUV @Seller_mIRnuhdx7l5sN

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17건의 조회수

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최근 활동 순12시간 전

Returns process becoming farcical on Amazon

제공자: Seller_jucuK4xvuHzTF

7일 전

A customer placed a single order containing multiple items, all of which were shipped together in one parcel. However, Amazon generated a separate prepaid return label for each individual item instead of a single label for the whole order.

When I opened a SAFE-T claim to recover the unnecessary postage costs, explaining that we had been overcharged for multiple return labels, the claim was denied with the reason: "I was over-charged for the label."

This means we have been charged over £12 in shipping costs for a single customer return that should only have required one prepaid label.

Situations like this inevitably increase sellers' operating costs, and those costs ultimately contribute to higher prices for customers. It is one of the reasons prices on Amazon are increasing faster than on many other online retail platforms.

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0건의 투표

89건의 조회수

6개의 회신

최근 활동 순6일 전