Obtenha mais de 42 mil libras em incentivos potenciais ao começar a vender com a Amazon. Saiba como
Obtenha mais de 42 mil libras em incentivos potenciais ao começar a vender com a Amazon. Saiba como
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    The New Seller News Mobile Experience Is Here
    de Seller_xkwDczt8sPSmx

    We have enhanced the Seller News experience within the Amazon Seller app, making it easier to stay informed while managing your business on-the-go.

    The updated mobile interface helps you quickly find key updates and exclusive insights that keep you informed and ready to act. Here’s what’s new:

    • Home Page: Featured news and recent updates appear in one place. The updated layout puts what's new and relevant front and center, so you never miss what matters.
    • Smarter Filtering: Filter articles by date and topic to find relevant updates faster.
    • Bookmarks: Save important articles to read later. Your bookmarked news remains accessible whenever you need it.
    • Seller Forums Integration: Tap "Join the Conversation" on any article to see what other sellers are discussing and get feedback from Amazon experts.

    To access Seller News, open your Amazon Seller app and go to the Stay Informed tab at the top of your home page, or find it in the app's main menu.

    We'd love to hear from you! What type of news or updates do you find most valuable for running your business? Have you tried the new Seller News experience yet? Share your thoughts and feedback below! 👇

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    Request for FC-level physical investigation – large missing cartons
    de Seller_NBTD3f3jJBy7h

    Hello,

    I am requesting help from an Amazon moderator regarding shipment FBA15LD8KV4C.

    The shipment was delivered to the Amazon fulfilment centre, but a large quantity of inventory has not been received correctly in the shipment record.

    Summary:

    * Shipment ID: FBA15LD8KV4C

    * Missing quantity: 189 units

    * Product type: large solar panel cartons

    * Packaging: one carton equals one unit

    * Recent case ID: 12664622932

    We have provided multiple supporting documents through Seller Support, including:

    * Commercial Invoice

    * Packing List

    * Proof of Delivery / POD

    * Signed Packing Slip

    * Delivery appointment record

    * 5-pallet shipment information

    * Truck loading photo

    However, the cases have repeatedly been closed with the same template response, stating that Amazon could not confirm receipt of the expected quantities. The responses do not confirm whether any FC-level physical search was actually performed.

    Because these are large solar panel cartons, not small items, we are asking for a physical investigation at the fulfilment centre level, including receiving dock records, problem-solve area, unplanned inventory, mis-received inventory, oversized storage, and exception areas.

    Could an Amazon moderator please help escalate this to the relevant FC inbound / inventory investigation team and confirm whether a physical search has been performed?

    If more detailed information is required, I can provide it privately or through the existing case.

    Thank you.

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    Tips to cut down excess FBA storage fees?
    de Seller_7VDd5x08bjGQb

    Hello mates,

    Some slow-moving stock brings extra monthly storage cost.

    What simple ways do you use to clear idle inventory?

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    Restock Page
    de Seller_msXOuFgmdtguf

    The new updated restock page does not work correctly. It does not sort the items in the order they need to be sent. Nor does it give a suggested restock qty. @Amazon How exactly is this an improvement for your sellers? It means something that took 10 mins will no take 1 hour. Its pain when your stuck for time and dealing with the other 300 issues and cases you have going, especially when you are a 2 persona company. Please help us here Amazon and fix these issue so we can continue to work together more efficiently

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    investigation into how and why 1,722 "found" units were
    de Seller_ACrtjM52bXtSc

    I am requesting a full investigation into how and why 1,722 "found" units were assigned to my account for ASIN B0BGJ75S3D with FNSKU B0BGJ75S3D. I did not create or ship these units, and I need them removed from my inventory ledger. I am also requesting reimbursement of all storage fees and any related charges incurred due to these incorrectly assigned units, as well as confirmation that no further charges will be applied for inventory I did not create or ship.

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    How about a limit on how long Amazon can reverse a reimbursement?
    de Seller_q02IFWVcXV5xc

    Amazon reimbused me for an item 'lost' in their warehouse in JUNE 2025

    Yes 1 year ago,

    now apparently they have 'found' it ,put it back in my fba inventory and clamed their reimbursement back,

    my concerns are..

    firstly,an item that was offered for sale at a certain price a year may have devalued,or completely lost any value,may be out of season/taste/totally worthless,

    secondly ,I really would prefer that any potential buyer does not receive an item that has been kicking about/lost/buried in a warehouse for over a year,I dread to see the state it would be in,

    I would be of of the thinking,if amazon reimbursed for having misplaced/lost an item it should now be their property after a certain time limit,

    I'm now dreading anyone buying that item and complaining it is in a poor stae

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    Ledger shows stock received in full, then a bulk negative receipt adjustment 11 days later — reimbursement denied on "weight." How do I escalate?
    de Seller_VFBN61w4q8leQ

    Hoping a community manager or someone who's beaten this can help.

    One inbound shipment, single box, ~44 units. Timeline straight from the Inventory Ledger:

    14 Nov — all units shown RECEIVED in full at the FC (Receipts event, shipment reference matches).

    14–24 Nov — units sit in sellable inventory; some are transferred to other FCs and sold to customers.

    25 Nov — a single negative receipt adjustment at the same FC removes a batch (14 units across 4 SKUs, same day).

    Result — reimbursement denied because the carton "weighed less than expected, so units were not sent." But no inbound weight scan was ever provided, and you can't sell units that were never sent.

    Original case is closed past the reopen window; a new case auto-merged straight back into the closed one. Support says it won't reply further.

    Questions:

    For a post-receipt negative adjustment, which case category/team actually reviews this so it doesn't auto-merge into the closed inbound case?

    Has anyone forced a review using the Inventory Ledger receipt + adjustment events as proof? What worked?

    Happy to share the ledger event detail. Thanks.

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    FBA Inventory Page not working
    de Seller_fjjQ0NIuUcucf

    Hi

    FBA inventory page is not working, well it hasnt updated since 28th May

    When will it be fixed?

    Regards

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