Just doing my admin in preparation for Monday - It looks as though "Automated Handling time" was activated on my settings at about 17h00 yesterday.

I've not requested this - it seems to have been been activated automatically.

Anyone else experienced this?

Have I missed a comunication?

TIA

No I don't have stock in FBA UK

I have my account deactivated in Amazon UK.

In the page “List all VAT/GST registration numbers you have”

I must add my “Business Registration Number”, But my Portuguese tax number is not accepted.

I Have opted into Union-OSS in my home country And I have Tax Identification Number (TIN)in the European Union

I created four “Cases and Requests”, But they always answered me that I have to provide my “Business Registration Number”

If anyone can help me I would really appreciate it

There is no policy that protects the seller in any way, if there is truly a mistake on your part, all policies work against you,

But if you are right, policy will never work

Amazon provides customers with,

Use the products, spoil them, steal them and damage them, it's okay, we are with you, we always support people with bad intentions, it gives the image, we return their money and thank them, comedy

There cannot be such a team, it shouldn't exist, they have established an unfair system, I feel ashamed of this as sellers, there is no platform to complain about them, I sent all the emails but unfortunately the result is nothing, except losing your products.

Clearly, we are shopping as buyers, but we are not trying to harm any sellers.

There are so many people with bad intentions,

False claims filed by

The best thing is to start a signature campaign against this destructive team and organize all the sellers, we need to unite against this system that harms us by making personal decisions that harm so many businesses, we lose both money and products. There are people who order your products as Fraud, steal the parts, use the product and damage it, A to Z is just a Fraud team, and it is really the biggest danger for all sellers.

Look at it this way. If you have a physical store you're going to get shoplifters, this is simply the online equivalent. If you have your own website you will still get chancers who threaten negative trustpilot/google/facebook reviews unless they get their own way. If you haven't built an element of fraud/theft into your business model no matter where you sell you really need to look at your business model again.

Amazon takes the approach that the customer is (almost!) always right with an AI trained A to Z bot making most decisions in the customers favour unless it can be proven emphatically that the customer is wrong. Amazon does eventually remove customers buying privileges for persistent offenders.

You, like all sellers, are here because the customers are here and it is always your choice whether to be here or not. Harsh as that sounds, ultimately it's Amazon's site with Amazon's rules so you have to price in the occasional crazy A to Z going against you.

We have just noticed our orders are all saying to ship the next working day, when our handing times are normally 2 days.

I have just checked and, like yours, our Automated Handling Times settings have been changed, which we have just switched off. We too did not request this. We keep our handling times at 2 days as we make most products to order and do not hold stock, so although we mainly ship out the next working day, we have a buffer zone. It also means that as we ship quicker we can use 2nd Class instead of 1st with most still arriving by the deliver by date. As our orders a low value, this postage saving is critical to keep our prices low.

I suspect a lot of sellers will tomorrow be seeing a ship by today to prevent late shipment metrics being hit.

Whenever I use buy shipping I always get tracking numbers and delivery confirmation etc

10 pages of case tennis with Seller Support (no surprise)

If I send an item 2nd class using Click and Drop I get a long reference number that I can check delivery.

If I do the same on Amazon Buy Shipping I do not, no one seems to know where this reference number is.

All 1st class and 2nd now get delivery confirmation, so why are Amazon buy shipping refusing this and how do I challenge when a customer says not been delivered if Amazon won't give me the information. I've redacted the tracking number to protect the customer.

So frankly, I don't even know what the main issue is. I got a violation of Section 3 notice. I don't know if it's about having multiple accounts because I sell in multiple marketplaces. When I created multiple accounts in different marketplaces, I had no idea I wasn't supposed to because how else will I list and sell products in multiple marketplaces? The global list builder came only later, even if there were earlier, at least I had no idea about this.

I am stressed beyond words. I am so clueless.

@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH@Seller_mIRnuhdx7l5sN@Seller_yk3kzHpjMMa4B

I am imploring Amazon moderators for help please. For the second time in a year I have had my seller account deactivated because of an alleged relationship with another account. In both cases the identity of the other account is completely unknown to me (2 different accounts) but no matter how many times I explain this to the verification team or whoever makes decisions on these matters my appeals are rejected and 'more information' is requested. Apart from the name of the other account I have no idea who they are or why Amazon could possibly see any connection. I have sent a gas bill and a bank statement hoping this would satisfy them ( neither of which was specifically asked for but suggested by Account Health adviser) but no good. I simply don't see what else I could provide. In my view there is no justification for this deactivation. Surely if Amazon suspect a link they should provide evidence to back up their assertion which I could then refute. Moderators, what do you suggest?