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Initial Amazon Prime Day order size, spend slip from 2024

Amazon kicked off its 2025 Prime Day sales extravaganza with some slightly disappointing numbers.

Data from the Numerator Amazon Prime Day Tracker shows that as of 4 p.m. ET on Tuesday, July 8 (day one of Prime Day 2025), the average order size was $58.37, down approximately 1.7% from $59.78 in the same reporting period during Prime Day 2024.

Numerator data also indicates that 42% of households shopping Prime Day have already placed two or more separate orders (slightly less than the 45% of households that had placed two or more separate orders during the same time period in 2024), bringing the average household spend to roughly $106.41, down 3.6% from $110.4 the prior year.

The top items as of 4 p.m. ET on the first day of Prime Day 2025 were liquid IV packets, Dawn Platinum powerwash and premier protein shakes. Two-thirds of Prime Day items (66%) have sold for under $20, while 3% are over $100 — the average spend per item is $25.46, roughly 9% less than $27.97 at the same point during Prime Day 2024.

The top categories buyers say they’ve purchased are apparel & shoes, health and wellness, household essentials and home goods like bedding & décor. Fifty-six percent of shoppers purchased something they had been waiting to buy until it went on sale.

Numerator also examined demographic characteristics of the typical Prime Day shopper:

The typical observed Amazon Prime Day shopper is a high-income suburban female age 65 or older. The average age has increased significantly from 35 to 44 during the first day of Prime Day 2024.

98% knew it was Prime Day before shopping.

89% are members of Amazon Prime.

86% have been Prime members for one year or more.

86% have shopped Prime Day in the past.

Half said Prime Day was their main reason for shopping, down notably from 63% who gave the same reason at this point in 2024.

According to a recent survey from RetailMeNot, 84% of U.S. adults said they planned to participate in Prime Day this year, up from 81% in 2024. That number rose to 92% among those aged 45 to 60, while 88% of millennials planned on shopping during the event.

[READ MORE: Survey: 84% of adults plan to shop Prime Day this year]

During the Prime Day period, which for the first time in 2025 will last four days, shoppers said they intend to spend an average of $430, including $242 on Amazon and $188 at other retailers’ counter-sales – down $38 from the previous year.

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My Mexican FBM product was only delivered to the pick-up point through the postal channel, which resulted in it staying at the post office and not being delivered to the customer. Due to Mexican policy reasons, the postal service has to collect taxes and fees from customers, which further leads to customers not being able to pick up their items. Currently, there are 60 delayed orders, and the on-time delivery rate has dropped to 84%. I want to know what the consequences will be, and what should I do??

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New Reimbursement Policy is just...
by Seller_EdgWoWyqLNBPZ
Amazon replied

If you're a small business here on Amazon, using FBA following the new reimbursement policy changes, it's now a losing proposition.

0/84 of garage alarms made it to FBA center (I genuinely believe someone is stealing products en route), and since sourcing cost for one vendor was significantly lower than what I had paid, only received 20% of cost. Invoice approved, but they deny stating someone else got it for cheaper, so you can too.

Given the risk of being denied fair compensation, losing products en route, small sellers are simply better off doing FBM. The headaches from constantly messaging seller support are simply not worth it, and if you're reading this, i hope you avoid the mistake I made in trusting Amazon. Stick with FBM and save your sanity.

Case: 17828823711, 17859045301

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Concern Regarding "#1 Top Rated" Badge Assignment
by Seller_NMCvUvojw2Gzt

Hi everyone,

I wanted to raise a question regarding the "#1 Top Rated" badge assignment. I'm seeing a competitor's listing consistently holding the badge, even though the review breakdown seems to indicate otherwise when compared to mine.

Here’s a quick comparison:

My Product:

5-star: 84%

4-star: 11%

3-star: 3%

2-star: 1%

1-star: 1%

Competitor’s Product (with #1 Top Rated badge):

5-star: 81%

4-star: 12%

3-star: 5%

2-star: 1%

1-star: 1%

As you can see, my product actually has a higher percentage of 5-star reviews and fewer 3-star ratings. Both products are in the same category and have comparable total review counts. This raises the question of what additional criteria Amazon may be using when assigning the "#1 Top Rated" badge.

If anyone has insights into whether other factors like sales velocity, variation grouping, or recency of reviews weigh more heavily than overall rating quality, I'd appreciate your thoughts.

Thanks in advance!

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