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It used to be so easy to figure out what money Amazon owed me but now I can't get my head around it.

In payments dashboard I have 3 figures - "Standard orders" which is a negative amount, "Deferred transacions" which is a positive amount, and "All accounts" which is a positive amount. Using these three figures how do I work out what money I am owed by Amazon?

Thanks.

I'm not one to moan on here, especially since Amazon generally do not care, you're just a whisper in the wind, and one of MANY, who go through hell with them. I've sold on Amazon for almost 2 years, i've paid them almost £1million pound in their fees. I've now been asked for my suppliers supplier information for 3 brand approval requests, yes i've seen it all before, - but I've had various invoices approved from this supplier in the past, next thing my supplier contacted me to advise Amazon have contacted them to purchase directly, and also to gain their supplier information.

The whole process is backwards, they require an invoice to request approval - so you have to physically buy and own the stock and get invoiced. Yet they point and laugh when they reject you once you physically hold it, and most of the time can't return it.

It's a complete abuse of Power, and they've already been taken to court over this! Yet they are STILL here doing the same thing. Requesting our Suppliers, Supplier information - for their own gain!!

We work with a distributor that has been established for 30 years, beyond when Amazon was formed, one of the most authentic, genuine businesses in existence. RARELY ANYBODY, is ever going to be able to gain their suppliers supplier information. WHO WOULD DO THAT?

That's some of the most safeguarded information in the industry, it's a businesses most sensitive information surely! Yet big bully Amazon throw their weight around, trying to gain all the information constantly for their own advantage. Masking it with -" we want to make sure goods are authentic" - Yeah yeah we've heard it all before Amazon, we get it.

One day, some how some where, it's going to come crashing down on them. No company can bully the entire market, their sellers, and abuse their power for this long and get away with it forever.

One good thing? -> It sure ignites that fire in your belly to start looking elsewhere from this increasingly dreadful place. Once loved this and all it offered, i've never felt more deflated and stressed.

I've reluctantly turned off my eu sites until I can find cheap responsible people for the listings. Does anyone know cheap responsible persons for each eu country? Does gpsr definately apply to ireland too? Will be a a large drop in earnings for many small businesses and have a knock on effect in the uk in general. Up to now the costs for responsible persons does not seem feasible.

Hello

I have multiple SKUs uploaded to GPSR that have been under review for more than 7 days but are still in review status. It's coming up to the 13 December deadline, so will these SKUs under review be removed as well?

There are also some SKUs that have been reviewed but are still showing in the ‘Open’ panel with a message that they need to be submitted, will these be removed as well?

Hi Everyone,

We are reaching out to see if anyone else has experienced a similar issue and to request immediate assistance from Amazon moderators or experienced sellers.

Recently, a serious pricing glitch occurred on one our listing, reducing the price from €44.90 to €10. This error was not initiated by us and we are still investigating with Amazon how this could have happened.

We sold around 170 generating sales of only €1,688.57 instead of the expected €7,588.10 if these were sold at the correct price. This has resulted in a loss of €5,900 for our business.

To make matters worse, the listing is now out of stock during peak sales periods, adding to our losses.

We have contacted Amazon Selling Partner Support, and while they have acknowledged the issue and promised to investigate, they stated it could take 36 hours or more to proceed. Meanwhile, orders cannot be canceled.

We have requested Amazon to:

- Cancel all affected orders and restore the inventory.

- Refund the price difference for shipped orders.

- Compensate us for the opportunity costs and losses incurred.

We are shocked at the lack of safeguards in place to prevent such errors and the delay in resolving this matter. This issue has severely impacted our trust in Amazon’s platform, and we believe it’s important to alert other sellers to such risks.

If any moderators or experienced sellers have insights or advice on how to escalate this matter and ensure a timely resolution, we would greatly appreciate your help.

Thank you for your support.

Once again amazon has decided to remeasure one of my products in the middle of sales. Nothing had changed, all the same batch with the exact same packaging which measure well under 2cm in height. It is literally impossible even with air in the bag for these products to be over 2cm (bags have air holes), amazon came back with 3.5cm. Except this time they've done it during the Christmas period so the products were selling out extremely fast, I asked them to remeasure which they did and returned 3.5cm again. I told them this is impossible showing photos and asked them to do it again, they made me wait until the product was completely out of stock so they could send me "There is no measureable stock". They've taken so much money from my sales now and want me to send another batch. Is it even wise to resend more to them? Will they just claim they are the same and continue to take money from me?

Hi

I have 2 questions regarding VAT. We are new to Amazon and have sold a fair amount of products since our launch a week or so ago.

1. Do i need to register for VAT in account settings?

2. I have had an order come through from a business customer asking for an invoice to be uploaded, but i don't know where i'd find it?

Many thanks

Can anyone at Amazon Community support please help with this one? @Seller_Huz6FT08OxHAR @Seller_yk3kzHpjMMa4B @Seller_DNQGSsdC7DccM

We sent approx 1000 units of a barcoded product to FBA. Upon receipt Amazon decided to relabel them with its own ASIN barcode and attach the products to one of our other ASINS. How does this happen? Even IF we had sent the wrong products on the wrong shipment (which we didn't), surely one scan of the barcode alerts the FC that it should be attached to a differnet ASIN??

We now have a huge NCX rating with this one item as Amazon is sending the wrong product. This mistake has essentially killed the listing.

Seller Support has not responded in over a week!

It's enough. All third-party sellers need to act together to sue Amazon or take Amazon to court; otherwise, this robbery will never stop.

Here is my story: A customer sent me a message through Amazon chat support saying they wanted to cancel an order. However, the order was already on the way and scheduled to arrive in two days. We informed the customer that the order was on its way and could not be cancelled, but assured them they could open a return request and send it back once they received it.

The customer never responded to us after that. They received the order—Evri took a picture of the parcel being handed to a person, with the door open. Our packaging is clearly visible in the picture, and the GPS location matches the customer's address. However, the customer claimed they never received the order.

We provided Amazon with all the evidence, including photos and proof of delivery, but Amazon still refunded the customer.

The same thing happened with another order. In this case, the customer didn’t ask to cancel it but still claimed they didn’t receive the order. Again, Evri handed the parcel to a person with the door open, and the GPS matched the address, but Amazon refunded the customer despite all the evidence we supplied.

My question is: should I take this matter to court against Amazon or the dishonest customers?

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