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As per title - trying to find a breakdown or summary of the total VAT for the Amazon fees that Amazon starting from the 1st August.

Seller support suprisingly, don't seem to understand the question...

Any help appreciated.

Please can someone advise on how to commence legal action against Amazon for illegally withholding and not releasing our funds (Disbursements). This case relates to the confirmation of establishment status for VAT purposes in the UK. On 22nd August 2024, Amazon asked us to provide confirmation of our UK establishment status for VAT purposes. In the instructions they mentioned that we needed to provide a confirmation from the Individual and Small Business Compliance (ISBC) HMRC department. We obtained this confirmation letter from ISBC department of HMRC on 29th of August 2024 confirming that we are a UK established business for VAT purpose.

This letter confirming our UK establishment status from ISBC HMRC was submitted to the KYC-DRTAX-VERIFICATION TEAM (kyc-drtax-verification@amazon.co.uk).

Despite providing this letter from HMRC, the KYC-DRTAX-VERIFICATION TEAM (kyc-drtax-verification@amazon.co.uk) have rejected this as sufficient evidence of UK establishment status.

This action from AMAZON UK is ILLEGAL as per UK LAW and we want to file a legal case against Amazon for harassment and financial loss we are suffering because our disbursements have been blocked.

Please can someone advise how to initiate legal action against Amazon.

We have called up Account Health team on a number of occasions to get this matter resolved without any success.

In 2020, I was still on PAN FBA with Avalara. I made Italy VAT prepayment.

In 2021 after BREXIT I stopped selling in Italy, and now I have over 2000 euro overpayment.

I was told by Avalara I have to wait at least 2 years to get it back. Now it is over 3 years.

Has anybody asked for refund from Italy for pre Brexit VAT prepayment?

Kind regards

Jack

Over the past 12 months plus, amazon seller have deactivated my account and are asking me to verify details of someone who is not associated with my seller account. I am the only registered person on the account. I have raised this issue several times and all they keep saying is I either have to verify the person which is clearly fraud or wait for the internal team to get back to me. All I did was change my sole trader to limited company. This is a whole palava and causing me a lot of headache as I have told amazon its an error on their end. every advisor I speak to has either no idea or agrees. I even had an advisor check all my details and asked them to tell me where this persons name is that I have to verify anywhere on my account, in which she agreed that the name does not appear anywhere on my account. I have sent them my ID to verify its me. seller support is terrible and no one will or cannot give me an update. INCREDIBLY FRUSTRATING!! Has anyone else come across this?

the above I wrote 10 months ago! Nothing has changed. I explained to them I am the only person is registered on the account , I am the only director on the business. This is not difficult to resolve. All they have to do is ask me for my details and no one else's, however they are soo incredibly stupid, they can't figure it out. I may sound rude, but 12 months to resolve my issue?? Is totally unacceptable.

Hi all,

Just looking for some advise as this is the first time this has happened to us.

Customer has purchased an item which they said has arrived damaged and from this they have cut their finger. They contacted us saying they are seeking compensation

Yes we have all insurances in place etc - but how do i respond? What is the process? I am certainly going to ask if the customer is ok and in good health hoping they have not hurt themselves too much damage.

But they have not provided any photo, evidence etc if they want to make some sort of claim for compensation? Additionally the item is less then £10 which if broken, would have happended during transit. We package all our goods well, hardly have had any broken deliveries but again this is out of our hands and would have happened in transport.

Any help would be appreciated - just don't know how to respond..

Thanks

I am becoming the victim of a parallel import scam from someone registering brands they don't own. I have received 4 complaints from one seller who is registering trademarks on brands they don't own. There was a previous thread on this that is now locked. I'd like to highlight this seller as well. How do I do that pls? I don't wish to publically name and shame, but I can do if requested. Brands that are owned by KraftHeinz, NewellRubbermaid in question here.

Hi, @Seller_XUNeUuvrQDpgP

We have just signed up to our seller account and want to sed our first fba products however, we are not able to create any listing, each time our account gives error of "Your account does not qualify" please understand that this is independent of any brand,asin or category. Basically, we are unable to use our selling activity and start sending our inventory. We are requesting the resolution of our problem, as we have a professional selling plan with monthly payment, but we are totally unable to use our this right.

Best Regards,

@Seller_XUNeUuvrQDpgP

I am a seller on Amazon UK, with the store name Saizhe and the seller symbol A3EACA1SB3G5PP. The entire store lost all featured offers/buy box privileges on the afternoon of September 10th. My account has not received any violation notifications, and all products were previously in normal sales status without any performance warning notifications. However, I suddenly realized that all the links were lost in my shopping cart, which had a great impact on me. I have opened many cases, but none of them have been resolved. My performance score is 220 points, all products are FBA, and the order defect rate is 0%. I don't know why this suddenly happened, and I hope you can help me investigate and solve this problem.

We lost Buy Box (Featured Offer) on below ASINs:

B0D8GTQCCM

B0D8GTYDTH

B0D8GSTM3P

B0D8GSNJC4

B0D98F698W

B0D9DH5HKF

B0DCP2PLWT

B0D9DDF4PN

B0D9DCWJ64

B0D9NBHC2G

B0D9P8M3ZP

B0D9P78W5R

B0D8GV9NTV

B0D8GVBB7R

B0D8GTK1WN

B0D9B5P84Y

B0D9DBW98Z

B0D7TDR9CL

B0D7TFLTR8

B0D7TGLVX7

B0D8GQYTDM

B0D9PB139G

B0D7N2JB86

B0D7T9W3Z5

B0D7T9S84Z

B0D7TBQ5R4

B0D6FL6R8H

B0D63LT1PY

B0D6KX489K

B0D6KXNQ8Q

B0D5WKS5YR

B0D63NF84F

B0D63S5WDH

B0D78TQP9K

B0D78V6RG2

B0D78VDP8B

B0D791JZT8

B0D78YKXHB

B0D78YTVX3

B0D78XXRK7

B0D791BKWS

B0D794WPTV

B0D795VCZF

B0D794RGWR

B0D7952TW8

B0D7957TKF

B0D79586NR

B0D7NQWG71

I have a professional selling account. I maintain a large volume of inventory.

I am providing excellent customer service. My product is competitive.

I use FBA for delivery options.

Thank you and looking forward to your kind response.

How to track the returning product if Amazon has provided a prepaid return label to customer.