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    Meet Me and Ron_Amazon in person in London — 1 October
    by Seller_xkwDczt8sPSmx
    Amazon replied

    Hello Sellers,

    @Seller_Y2KKOHHrm6j4H and I will both be attending the EU Business Accelerator on 1 October 2026 at Convene 200 Aldersgate, St Paul's, London —and we’d love to meet you in person if you're already registered.

    What Is the EU Business Accelerator?

    This is Amazon's first event open to sellers across Europe. It's a free, full-day event designed to help you learn, connect, and grow your business. Here's what's on offer:

    • Keynotes from Amazon leaders — Exclusive insights from senior leaders across Amazon Ads, logistics, and global selling, including a first look at new programmes and AI innovations
    • Three dedicated session stages — The Accelerate Stage, Brand Building Stage, and Growth Stories Stage, each with interactive workshops, real seller use cases, and practical sessions
    • Networking with Amazon teams and peers — Meet the people behind the programmes you use every day, ask questions, and share feedback directly
    • Rising Stars stories — Hear from successful sellers sharing the strategies that helped them scale

    What You Need to Know

    • Date: 1 October 2026
    • Location: Convene 200 Aldersgate, St Paul's, London
    • Cost: Completely free — registration is mandatory (maximum two participants per company)
    • Virtual option: If you can't attend in person, you can watch keynotes online by selecting the virtual option when you register
    • Language: The official language is English, with live translation available — bring your personal headphones to access translations
    • Recommended: Bring your laptop to test tools live during the sessions

    In-person registrations are at capacity, but you can still register to attend virtually on the EU Business Accelerator page.

    Have You Registered?

    If you've already signed up, comment below and let us know.

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    Inventory Stuck in XBH6 for Over a Month – 229 Units Unavailable, Case 13266272442 Ignored
    by Seller_NrWdOUMhrSJuc

    Hi everyone,

    I am posting here as a last resort after exhausting all normal support channels.

    I have 229 units of inventory (ASIN: B0F5GRK8P4, FNSKU: X002M4EGPZ) that have been sitting in fulfilment centre XBH6 for over a month. XBH6 is a storage-only facility that cannot fulfil customer orders. My stock has been stuck in this warehouse, unavailable for sale, for over a month.

    Here is what has happened:

    1. Inventory stuck and unsellable. The units are physically at Amazon, but customers cannot buy them. This has been the case for over a month.

    2. Storage fees are accumulating. I am being charged storage fees for inventory that Amazon is preventing me from selling. This is money going out for zero return.

    3. Seller Support has been useless. I have opened multiple cases. The only response I receive is to "wait." No timeline. No action. No meaningful help.

    4. Case 13266272442 has been ignored for a week. I have followed up repeatedly. No reply. No acknowledgment. Nothing.

    This is not a minor inconvenience. For a small business, having 229 units locked in a non-shipping warehouse means:

    Lost sales

    Damaged listing rankings

    Wasted advertising spend on out-of-stock listings

    Ongoing storage fees for unsellable stock

    I have seen other sellers on these forums reporting the same problem with XBH6 (and similar warehouses). Some have been waiting months with no resolution. This is a systemic issue, not an isolated case.

    What I need from Amazon:

    A concrete plan to transfer my inventory from XBH6 to a fulfilment centre that can actually ship orders, and

    A response to case 13266272442, and

    Compensation for the storage fees charged while my inventory was unsellable, the lost sales, and the damage to my business caused by Amazon's failure to make my inventory available for sale.

    I am not asking for favours. I am asking Amazon to take responsibility for inventory that is in its possession but that it has made impossible to sell, and to make my business whole for the losses this has caused.

    If you are also affected by inventory stuck in XBH6 or similar storage-only warehouses, please reply. Maybe if enough of us speak up, Amazon will acknowledge this is a real problem.

    Thank you for reading.

    ASIN: B0F5GRK8P4

    FNSKU: X002M4EGPZ

    FC: XBH6

    Units affected: 229

    Case ID: 13266272442

    Duration: 1+ month

    @Seller_NsKjQqJ8b47IS@Seller_RSwABJNHpHnEZ@Seller_b2AIUT8dwcS0Z@Seller_xkwDczt8sPSmx@Seller_8hQgfj6OVZYse@Seller_j9Bd91CW3ZVpr

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    How to customise handling time for particular SKU's?
    by Seller_oIntdjLNaGH7I

    How to customise handling time for particular SKU's?

    Thanks

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    New features to help you work faster in the new Seller Central
    by News_Amazon

    At Amazon Accelerate 2026, we introduced the biggest upgrade to Seller Central in a decade, rebuilt around the way you work to make managing your business faster, simpler, and smarter.

    Here's what's new:

    Find everything in purpose-built workspaces. Your tools are now organized into dedicated workspaces for supply chain, orders, marketing, finance, and more, with the metrics and actions you need in one view.

    Get help from Seller Assistant on every page. Seller Assistant's intelligence is built directly into the experience. It learns how you work and helps you take action right where you are.

    See more of your global business in one place. Get a unified view across the marketplaces where you sell, making it easier to understand what needs your attention without switching between stores.

    Personalize your homepage. Your homepage is modular and customizable, so you can arrange it to fit your business.

    Move through tasks faster. Everyday workflows, from product setup to creating coupons, are now quicker to complete.

    This experience was built on your feedback, and we're continuing to improve it based on what you tell us. Share yours using the "Provide feedback" button on any page and when it leads to a change, we'll let you know.

    To explore the new experience, go to the new Seller Central.

    To determine where a new tool may have moved, use Where to find your tools in the new Seller Central or the Site Map.

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    New Parcel Tax for B2C deliveries to Austria
    by News_Amazon

    As of 1 October 2026, Austria's Parcel Tax Act (Paketsteuergesetz, PakStG) is in effect. As previously communicated, the law introduces a €2.00 flat tax per order on all Business-to-Consumer (B2C) orders delivered to customers in Austria.

    The tax is mandated under Austrian law and applies to both Fulfilment by Amazon (FBA) and Fulfilment by merchant (FBM) orders from our France, Germany, Italy, Spain or United Kingdom store.

    No action is required from you. We'll pay the tax to the Austrian Tax Authority.

    How the tax is charged

    The tax is charged once per order at checkout, regardless of the number of items in the order, or number of packages the order arrives in. The total amount is €2.40 per order (€2.00 tax, plus 20% Austrian VAT).

    business-to-business (B2B) orders made by business customers (including Amazon Business customers) with a valid Austrian or EU VAT Registration Number (VRN) are exempt from the tax.

    Note: For recurring Subscribe & Save deliveries, nothing changes for the customer at the moment and subscriptions continue as usual.

    How customers will see the tax

    The tax will appear on the Product Detail Page when the shipping address is set to Austria, and as a distinct line item at checkout and order confirmation. It is not merged with the product subtotal, delivery charges, or any other fee. A standalone tax receipt is issued for every eligible order, separate to the product invoice.

    How the tax will affect your prices

    Your listed product price does not change. The tax is collected from customers at checkout as a separate charge. It doesn't affect your pricing or selling fee.

    Refunds and cancellations

    If the order is cancelled before any parcel is dispatched, or all items in the order are returned, the €2.40 tax (including VAT) is refunded to customers. If at least one item is retained after the order is delivered, the tax is non-refundable.

    For more information, go to Parcel Tax for Austrian B2C orders.

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    Enhanced security for service provider access on Seller Central
    by News_Amazon

    As of 1 September 2026, we've upgraded how service providers access your Seller Central account. With these updates, each agency, freelancer, or virtual assistant that helps manage your Amazon Business must complete business verification to reauthorise them for the services they provide.

    Upgrades to service provider access and security include the following changes:

    • Business verification: Service providers must complete verification before accessing your account.
    • Time-limited access: Authorisations now expire after 365 days. You'll be notified before each expiration so you can decide whether to continue working together.
    • Permission selection: You choose which specific permissions to grant.

    When reauthorisation is required for one of your service providers, we'll contact you in the following ways:

    • Email: You'll receive an email from us with instructions and a date to reauthorise by.
    • Seller Central Action Center: A notification on your Seller Central homepage will remain visible in the Action Center until you've completed the required reauthorisation action or actions. You can find the Action Center on your Seller Central homepage, where account notifications and required tasks appear.

    If you haven't received an email, then no action is required.

    If you don't reauthorise by the expiration date, your service providers will lose access to your account and won't be able to provide services until you take action. However, you can restore their access, and update or revoke permissions at any time.

    To restore your service provider’s access, go to Authorise a Service Provider to access your account.

    To revoke your service provider’s permissions, go to Remove a Service Provider’s account access.

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    Amazon moderator help requested: 200 FBA units unavailable for weeks — Case 13254350532
    by Seller_n6mke4SUT8sBl

    Hello Amazon moderators and fellow sellers,

    Could an Amazon moderator please help with an unresolved FBA inventory issue affecting 200 Golden Waffle tubs?

    **Seller Support case: 13254350532**

    Our stock has remained unavailable for purchase for several weeks. Despite repeated contact with Seller Support, we still do not have a clear explanation of the outstanding issue or a resolution date.

    The key facts are:

    • Amazon previously advised us that the stock had been received and passed checks.

    • We have supplied delivery evidence and updated the shipment tracking information.

    • The 200 tubs remain unavailable for customers to purchase.

    • Amazon’s latest response states that the case is awaiting a fulfilment centre update, with delays attributed to workload.

    • We were told the case was being monitored daily and that no further action was required from us, but we have still not received a substantive update.

    **We are now at serious risk of missing our planned Amazon promotional activity on 9–10 October because this stock remains unavailable.**

    These are food products with a finite shelf life. The delay is preventing sales and reducing the remaining time available to sell the stock.

    Could a moderator please review the existing case and help us obtain:

    1. Confirmation of the location and current status of all 200 units.

    2. The precise reason the stock cannot be sold, including any outstanding restriction or investigation.

    3. Confirmation of which team owns the issue and what action remains outstanding.

    4. A realistic resolution date, or a specific date for the next substantive update.

    We understand that investigations can take time. However, after several weeks, we need an explanation and a clear action plan.

    The supporting evidence and previous correspondence are available within the existing case. We would greatly appreciate a moderator’s assistance in getting this reviewed by the team able to resolve it.

    If another seller has experienced a similar delay, which escalation route helped you obtain a resolution?

    Thank you,

    Judita Fuleova

    Golden Waffle Group Ltd

    @Seller_b2AIUT8dwcS0Z@Seller_VygaQRBv4Ssmh@Seller_xkwDczt8sPSmx@Seller_Udi0JNbTrsmUV

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    Update to fee categories
    by Seller_1QPsxXzbv0YGj

    Is there any point in challenging when Amazon want to change the category an item is in?

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