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Does anyone have a current list of the companies which sell lots of books for next to nothing

It would be good to avoid pricing against these for obvious reasons

I've no idea what I'm doing wrong! I've submitted the application to list a product and I've seen a screen that tells me to wait for 30 minutes and then nothing! The product doesn't appear in my inventory!

Help please!

I have collected evidence from multiple customers who have been given a refund, without any reason and without the customer even asking for a refund! This is another scam that Amazon is running.

Who else has had this experience?

A legal class action needs to be initiated against Amazon for this scam.

Hi everyone,

I'm currently in the process of switching from FBA to FBM and just wanted to know does anyone on here use Royal mail click & Drop for purchasing postage for their orders? and if so do you have any issues with regards to your VTR at all?

I'm wanting to try get a business rate with Royal Mail so want to use Click & Drop to get my volume & numbers up to 20+ per week but wasn't sure if the safer option with regards to VTR would be to buy from amazon buy shipping instead?

Any thoughts please?

Cheers

Our items in our shop was wrongly identified as an adult product and was suppressed from the search results. I raised cases with Amazon support, but they have not resolved the issue for me yet!

The latest case (Case ID 10710037382) was meant to be resolved within 24 hours as the support team increased the severity of the case to the maximum.

We are about to enter the high sales season and I am facing 90% drop in my sales

Support is not efficiently managing my case!

Is there not an account manager or someone who can help?

I have read the Amazon "adult products terms and conditions" and I don't see our product as violating anything hence why its been live for years.

If there is an issue with the product some feedback from customer support and how to be more inline with the policies rather than supressing our listing would benefit both of us! if we can be told what was the reason it was supressed we can edit/remove images and text that may be the reason it was flagged despite us thinking it met the policy and t&cs?

PLEASE CAN SOMEONE COME BACK TO US ASAP AS THIS IS DETRIMENTAL TO OUR BUSINESS AND WE NEED OUR ASIN ALL REINSTATED ASAP

Is anyone else experiencing an extremely high 'reserve' on their account? As in pretty much all of their income from sales is being held in reserve? I don't understand what's happened and the support channels are hopeless. Any guides or policies give generic reasons and don't seem to apply to our situation.

Raised a case on 24th December to query it. This got 'transferred' immediately and as of yet have heard nothing back. Seller support are only able to tell me that once the case gets transferred, it gets a new case ID from the team that are dealing with it -whoever that new team is now? Seller support can no longer see updates or communicate with the team that deal with it. All they can do is escalate the issue if more than 14 working days passes and we don't get an answer.

In the meantime, I've got no visibility of this new case ID, or the progress, so I don't know if this mysterious team are waiting on me or if I'm waiting on them. I can't fathom why there's not even a trace of the new case ID on the 'manage support cases' screen so that we could at least see some sort of progress or expected completion date, or know who's waiting on who. We're just left in the dark day after day hoping for an email to come in.

Issue 1) Why does it take 10+ working days to 'investigate' why the account is on reserve? And who are this elusive team that are working on it, that no-one can get in touch with or communicate with? Why do 'transferred' cases not continue to have a front-facing ID that we can review and communicate through?

Issue 2) What actually is the reserve and how does the amount get calculated? We're currently receiving £0 from all of our sales. As far as I can see the account is in good health and there's been hardly any chargebacks or refunds, etc. Again, very little guidance or communication on what the issue is.

Any moderators on here able to shed some light?

Evening all,

Apologies if this has been covered in previous posts but, I have a product that could be dispatched by Royal Mail Large Letter 1st or 2nd Class. If I used Amazon Buy Shipping, would this satisfy my VTR or, would I need to use Tracked 24 o4 48 Large Letter?

Thanks in advance.

Anyone else had shipments marked as invalid on their VTR overnight??

Overnight we have had nearly 100 shipments marked as invaild, when 100% of the labels have been purchased via buy shipping.

Opened a case with support now have to wait and see what pointless pre-typed response we get.

I think this may be the final nail in the coffin to depart from this farcical site

@Seller_DNQGSsdC7DccM@Seller_mIRnuhdx7l5sN