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    Have all the mods been sacked
    by Seller_AlYpsVHv0gj21

    I cannot see any sign of any "mod" activity in the last couple of weeks. Have they all been sacked?

    3 votes
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    108 views
    10 replies
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    Urgent escalation request – unresolved system bug blocking company verification since Dec 23
    by Seller_EL1o8DEaeHOxs

    We would like to formally document an unresolved technical issue on Amazon’s side.

    Since December 23, we have been unable to complete company verification due to a system bug that prevents uploading / submitting the required business information.

    We have contacted Seller Support three times via chat and were assured that the issue would be forwarded to the appropriate department. To date, no solution, update, or written response has been received.

    As a direct result of this unresolved issue:

    • our account remains blocked

    • we are unable to operate normally

    • funds have been withheld / disappeared from our balance

    This situation is causing ongoing financial damage and is entirely outside our control, as the verification process is technically impossible to complete.

    We hereby request:

    Immediate escalation to the relevant technical and verification team

    Written confirmation that this is a known system issue

    Clarification on the status of withheld funds

    A concrete timeline for resolution

    Please note that if this issue remains unresolved, we will be forced to seek resolution through formal EU consumer and regulatory channels, as this represents a prolonged service failure.

    We kindly ask for a written response, not a generic template reply.

    Thank you for your immediate attention.

    1 vote
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    32 views
    2 replies
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    Delivery extensions set by Amazon
    by Seller_Fg2fqaWOnEtha

    I am on a painful chat with Seller Support (they are who seem to be talking to several people therefore I had to wait a good 5 minutes for any answer) who say that you have to have 100% not to have any extensions. Obviously with all these extensions I lose lots of buy boxes. Customer service told me to continue like I do and one day I will be rewarded, but they can't disappoint customers. If someone buys something from me today, they will probably get it on Saturday or Monday but Amazon tells them Thursday next week at the earliest. My performance is improving but my padding is getting worse.

    Is that correct?

    1 vote
    0 votes
    142 views
    14 replies
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    Easter Sunday 2026 (here we go again)
    by Seller_Nprc5XWvdLYk9

    @Seller_DNQGSsdC7DccM

    Whilst I appreciate that it is now possible to manually add a non-operational day to the new holiday system -

    it was said on last year's thread that Easter Sunday would be included as a non-operational day for future years

    https://sellercentral.amazon.co.uk/seller-forums/discussions/t/f4fbb288-c9ec-4a82-9bae-a966c6d4c1fb?postId=2b8ca8a1-ce2c-40f4-b7ad-56f96069eadc

    can it please be added to the default non-operational days - then a seller who wishes or has the ability to operate that day can manually opt in.

    2 votes
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    65 views
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    Using click and drop for BPL postage and VTR issues
    by Seller_DlXdFZxY43j9O

    Does anyone know whether we can still use Royal Mail Click & Drop BPL (2nd Class Large Letter) on Amazon without it causing VTR issues?

    With the latest postage increases, using Amazon Buy Shipping RM48 is becoming really expensive, and I’d love to switch back to the same setup we use on every other platform with no problems.

    I tested 2nd Class LL directly on Amazon, but the labels printed strangely and didn’t include a Delivery Confirmation ID. Ideally, I’d prefer to use Click & Drop instead, but I’m worried it’s no longer compatible with Amazon’s VTR requirements.

    Is anyone here still using BPL via Click & Drop for Amazon orders?

    Have you run into any VTR problems, or is it still working for you?

    1 vote
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    2 replies
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    Help boost your business with Used products
    by News_Amazon

    In 2029, the number of second-hand ecommerce users across the EU is expected to reach 192 million. Selling Used products in our store allows you to expand your business while extending product life cycles and supporting a more circular economy.

    You can offer returned, pre-owned or open-box items as Used items so that customers seeking quality products can purchase them at competitive prices.

    You can start now by creating a listing, selecting a product and picking a Used category from the following:

    • Like New
    • Very Good
    • Good
    • Acceptable

    Listing Used products with us is simple and integrates with your existing Amazon business.

    For Used product criteria and conditions, go to Selling Used products on Amazon.

    For more information, go to the Sustainability Hub.

    0 votes
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    93 views
    5 replies
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    Changes to review sharing across product variations starting from Feb 12
    by News_Amazon

    Starting from February 12, 2026, we’re changing how reviews are shared across products in a variation to improve accuracy and help customers make more informed purchasing decisions. This change will help customers understand product-specific feedback before purchase, increasing trust and potentially decreasing returns.

    Currently, reviews are shared across all variations of a product, even when variations have significant differences in features or specifications. This can lead to reviews that don’t accurately reflect the specific variation that a customer is considering.

    With this change, reviews will only be shared between variations with minor differences that don’t affect functionality. Reviews will no longer appear for variations with significant differences, which may affect your products’ overall star ratings and review counts.

    Reviews will continue to be shared for the following variations:

    • Colour or pattern variations of the same product.
    • Size variations that maintain the same function, such as king-sized and queen-sized bedding.
    • Pack size or quantity variations.
    • Secondary scent variations for non-scent-focused products, such as lemon-scented vs unscented cleaning products.
    • Different model fitments for the same product type, such as phone cases for different models.

    We recognise the importance of reviews for your business. To ensure a smooth transition for both you and your customers, we’ll implement these changes gradually by product category between February 12, 2026, and May 31, 2026. You’ll receive an email notification 30 days before any changes affect your products.

    To prepare, we recommend that you review your variations in Manage All Inventory to ensure that they accurately reflect product differences (for example, using colour variation for colour differences, not quantity variation). For guidance on listing variations and product information, go to Listing quality and Variation relationships.

    If you need to update your variation themes after the change has taken effect, reviews will be re-shared for eligible products.

    For more information about review sharing across variations, go to Review sharing guidelines.

    0 votes
    1 vote
    94 views
    4 replies
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